BEWARE!!! Signed a contract with US Cabinets Express in 2024 for a whole house new construction (kitchen, laundry, bathrooms). Paid 1/2 down payment. When it came time for the cabinet install, David Freeman (owner US Cabinets Express) kept delaying with excuses; NEVER did any of the job; NEVER supplied any cabinets. Delayed the construction process 8 weeks. Still owes us our money back. Took him to civil court; he never should up. Not getting our money back. Check the courthouse records; he has several judgements against him and same thing is happening to others. read more

BEWARE,BEWARE,BEWARE!!!!!!!!!!!!!!!! Ok well I have to say this is a first for us. I have never had to write a review that anything other than great. But this has been an absolute nightmare. We ordered cabinets from David back on Nov. 24, 2025. We were told that they would be in and ready to be deliver before Christmas. Needless to say if you have read the other reviews we are still waiting on our cabinets. It is March 9, 2026. We have reached out via email and text almost every few days. Only to get answers that make no sense or excuses for why the cabinets are not in yet. The cabinets are coming from Charlotte, NC how long can it take. Come to find out he owes money to several of the warehouses so he can't get his cabinets. after reading reviews on several platforms and speaking to people in the construction field that we are friends with we have found out all kinds of stuff. How is it legal and allowed to be in business when you are taking people's money and not suppling them their product. How does someone get in legal trouble and still have a business?? We paid 80% upfront because he stated that we had to since he was using some credit he still had from his cabinet mfg. read more

Horrible experience with this "company?" We entered into a contract with the owner on February 20, 20024 for him to install wall and bottom cabinets. We paid him a 75% deposit. After six months it culminated with us firing him and taking him to court. His business is comprised of poor skill sets, poor project management and unprofessional business conduct. He never got the blueprints correct, (CAD/CAM drawings) as he never made adjustments for changes which were communicated to him in writing. A basic skill of a carpenter is to measure correctly and he measured the cabinets wrong. The project had a promise date of 12 weeks. He was shrewd, in a bad sense, as he never put it in writing. After 12 weeks he was nowhere near ready to install our kitchen! He had not even ordered the bottom cabinets. Further, during the initial 12 weeks he could not produce a color sample for us to approve, and we had to obtain the sample on our own. In the middle of July, his installer, showed up to just install the wall cabinets. The installer could only install about a third of the cabinets due to poor measurements and the incorrect cabinets being delivered. His business conduct consisted of broken promises and delays. We could never depend on him. He was totally unaccountable. After six months and only having one third of the cabinets installed, plus no definitive completion date, we fired him. We took him to court and in his arrogance he never respected our court system and did not respond to the summons. Due to his conduct we were awarded a judgement by the courts. He has yet to be honorable and pay what the law says is due. He did tell another customer, (I am paraphrasing): "take me to court I will not show up or pay." His unprofessional actions are calculated, (this is not a simple mistake). His pattern of behavior is an inherent part of his business model. Our findings are validated, as during our contract time frame, the Better Business Bureau suspended his license in July 2024, and then permanently revoked the license in September 2024. This was due to how he treated customers other than us. If you use him: expect delays, poor quality and the great chance of losing your money. The Cabinet company we hired after him delivered, quality, quarter sawn cabinets in eight weeks as promised. read more

Our experience with this company has been a nightmare that still isn't over. We began this journey in July, 2023 where we put 60% down to have both of our bathrooms redone. We were told once the work started it would take around 4-6 weeks to complete. (Though I must say that he now advertises they can get bathrooms done in a week or two - bah!). We began work the beginning of October, 2023 on our back bathroom. There were delays from the beginning. The cabinet came in but the counter top did not for a few weeks after. Something would get done but then no one would show up for a week or two. This went on and on for several months. During this time multiple things went wrong. We were having a new shower pan laid that was ordered from Carolina Surfaces. It was a custom pour that we were super excited about. However, when it arrived the drainhole was not centered properly. I spoke with David over the phone and he said he would reorder it. Two days later the wrong pan was laid. When I called there were excuses - always excuses. That pan was removed a day or two later. When that was removed we could see that our floor joist had been "carved" out (picture included). When my husband spoke with the worker who did this, he said he was told to do what it takes to get that pan down by David. When the pan was removed the workers punched a hole in our wall that backs up to the bathroom which never got fixed (picture included). The correct pan was finally laid - then it sat. Like I said earlier, this was the process. Something happens then we wait a week or two. The glass doors were installed. After the correct pan was laid, we were getting cultured marble walls. It was David's responsibility to prep the walls for these. Carolina Surfaces came out to install the walls. The left wall was so wavy I could put my fingers in the top corner up to my second knuckle. These were supposed to be flush with the wall. This was due to poor wall prep. David offered various mouldings that would cover up the waviness. However, I found that totally unacceptable and insisted it be replaced. They came back a few weeks later and installed a new wall after having to sand down the still ill-prepared wall. While we were waiting on the plumbing, we noticed our bathroom door would not shut any longer and there were cracks in the wall beginning to show. We had a repair service come out and take a look to see what was happening. There were a couple of 4x4 logs that were put in place with shims underneath them to support our home. We had to have a professional service make the repairs to prop up the house. Dave did pay for this and blamed his worker. (He always blamed this worker, poor guy. Even though I'm sure he does what he's told. Even after all of these "mistakes", the worker is kept on with the company. Why?) During this process, the plumbers came out 7 times due to things not being communicated correctly the first time. The plumber said they usually only come twice for a job like this. By February 2024, we were angry, tired, & exhausted from having to check behind the workers to ensure that the integrity of our home was not being destroyed. We told Dave we did not want him to do the front bath. He told us he would give us a refund for the undone front bath. He has given some of the money back, but not all of it. Overall, I do not recommend this company. David lacks project management skills to complete all the jobs he has on his plate. He makes promises he can't/doesn't keep. He's not a bad guy, just completely overwhelmed with work and unable to follow through. One last thing, David will respond to this, as I've seen him do on others, to make more excuses for why this or that went wrong and say there are two sides. There are but our nightmare can't possibly be the only one. He hasn't completely ghosted us which is a positive. He just makes more promises and doesn't keep them. read more

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Contracted with US Cabinets Express in August 2023 for cabinets, countertops and flooring for our new home. It has been a disaster since the beginning with cabinets arriving 8 weeks later than promised. We've built three homes and have never had such poor workmanship or follow through. Owner states he has happy customers but it's hard to believe that we are the only ones who've made such a poor decision. He has said he would be in touch but has not done anything on the punch list sent to him in February 2024. He raved about the quality of manufacturer of the cabinets (Wellborn Forest or WF Cabinetry) stating that they have a lifetime warranty but that warranty is subjective. A 5 yo could have applied a better finish. His cabinet installer installed the wall cabinets at 24" instead of the standard 18" leaving marks and holes all over the walls, wasn't consistent with placement of cabinet handles, etc. The flooring installation has multiple issues one of which would require a major reinstallation to fix. The others have yet to be corrected almost 6 months later. Owner and staff are nice people but we got duped. read more

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Excellent Value, Quality and Service!!! If you're looking for flooring, countertops or cabinets this is the place to go. They have many different styles and price points. The big box stores tell you, it will take 12 weeks or more just to get your cabinets, go to US Cabinets Express. A few weeks and they are ready to go. The cabinets came in long before we were ready for the install. They also have all kinds of fun options to choose from. When we couldn't find the exact brass hardware we wanted, David went the extra mile and searched until he found exactly what we wanted. David is so passionate and knowledgeable about everything he does. He was always on call for any questions we had. He has cultivated a well equipped team to handle all aspects of any project they take on. We enjoyed the remodeling project and made friends with the team. They are excellent at what they do and its shows. We now have a kitchen that's amazingly beautiful and functional. US Cabinets Express is an exceptional company and I most highly recommend them. read more

Dave and his team are great! He was very responsive and our cabinets turned out beautiful. Would highly recommend to anyone looking for great quality and excellent service. read more