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US Estate Management Company

5.0 (1 review)
Closed • 9:00 am - 5:00 pm

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Property management

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Berkshire Hathaway HomeServices Freewheeler Realty - Berkshire Hathaway HomeServices Freewheeler Realty Islamorada & Key Largo, Florida Keys

Berkshire Hathaway HomeServices Freewheeler Realty

(6 reviews)

This realty company is not ethical. They misrepresented a vacation rental to us. It was a dump…read more Following is my review of 106 Bayview to TripAdvisor: "This place is a dump and the web site was a complete misrepresentation of this rental. We were embarrassed that we had invited relatives to go on this vacation with us. The house stunk. It looked as if there had been an attempt at renovation but someone gave up. Outside, there were construction debris and a trash container with a hideous odor (which had obviously been sitting for some time beside the street). There were mold and holes in the walls both upstairs and downstairs. Some lightning fixtures were installed too near the ceilings and the paint was burning off. We were afraid to leave the lights on for too long a time. One load of clothes in the washer and dryer took a very, very long time to cycle. The linens were threadbare and the mattresses uncomfortable. We were seriously overcharged for this rental and will never return to Islamorada."

I have used Freewheeler Vacations and recommended Freewheeler Vacations off and on for many years…read moreand have found them to be very accommodating. It seems to me that if someone has used a service successfully for 20 years and a problem arose that couldn't be rectified, that seemed to be fault of the client, is a pretty good track record. Sherry G and Courtney N and their 4 other guest should have gone to enjoy Miami or Fort Lauderdale. If given lemons, make lemonaid.

Turnkey Property Managers - Miami's Best Property Managers

Turnkey Property Managers

(5 reviews)

Refused to let me cancel my booking through AirBnB when the Governor of New Mexico issued travel…read morerestrictions during COVID-19. Then they acted like they couldn't refund me, when AirBnb was clear that it was their policy that was the problem. THEN they left a bogus review indicating that I was an ideal guest and welcome back any time, when I never set foot on their property. Beware, these people are dirty and dishonest.

This property is not at ALL what is promised. The photo and pool and lanai are all this property…read morehas going for it. One problem after another. The washing machine (circa 1990) in the garage leaked all over and across the floor. The laundry tub is FILTHY! Garage is FILTHY and full of junk. The windows are ancient and hand cranks are broken and windows in bedroom, kitchen and bathroom don't close, posing a definite safety issue. The second day there were ants crawling all over the kitchen drawer with dish towels, dish cloths, and oven mitts in it. (Which were ancient and worn out). There was food on the dish cloths and oven mitts. Disgusting! We reported all of these to Turnkey, who offered to have workmen come out and fix, but all repairs would take hours, if not days, and we did not want to spend our vacation with workmen everywhere. They did send out a workman for the washing machine, and he said a hose was not in the laundry tub as it should be, simple fix, and he left. It still leaked laundry water all over, to the point of running across the length of the garage and to the garage door. As for linens, start up products, etc., there were three wash cloths and two hand towels, 4 Kleenex tissues, and no plastic waste bags. After much hassle, they did bring us these. To top it off, the last four days, there were construction trucks all over the allotment roads, tearing up asphalt, laying new asphalt, hauling asphalt in and out, etc. Turnkey did respond to that with a modest $ compensation. When the claims woman called about that, I asked her about the compensation for all the other issues we had, and she said someone else would contact us regarding those problems. No one has. We have stayed in VRBO properties many times, and NEVER had any of these problems. This property was a flip, and it is no where near being ready to rent, which one Turnkey agent I talked to, admitted. We feel we are still owed compensation for this property not being what was promised, and being way overpriced for what it offers.

US Estate Management Company - propertymgmt - Updated July 2026

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