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    US Post Office

    1.0 (3 reviews)
    Closed 8:30 am - 5:00 pm

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    Bethel Power Equipment

    Bethel Power Equipment

    3.6
    (18 reviews)

    I brought my Cub Cadet mower to Bethel Power Equipment because it would not start. Before leaving…read moreit with them, I opened the ignition area and showed the technician the exact wire that had been chewed by a rodent and explained that I believed this was the cause of the problem. About a week later, I received a call saying the issue was very complex, there was extensive damage, and repairs would cost over $600. I was advised that the mower was not worth fixing and that I should consider buying a new one. I was also charged $150 for diagnosis. I declined the repair, paid the diagnostic fee, and brought the mower home. After inspecting it myself, I simply protected and repaired the damaged wire. The mower started and has been running properly ever since. I was very disappointed with my experience. Based on what I was told, I believe the problem was significantly overstated, and I do not feel the $150 diagnostic charge was justified given that I had already identified and shown the damaged wire. This was my first visit to Bethel Power Equipment, and unfortunately it will be my last.

    Bad experience. My Karcher pressure washer had a sticky trigger after about ten hours of usage. I…read moredid a little research to find it was likely an issue with the "unloader valve". I dropped it off, advised the the unloader valve seemed to be faulty as the trigger would not recall leaving the unit on full blast until I turned it off. The kid checking it in, only put my name and number on it, writing nothing else, saying "we'll check it out, we're pro's, we'll get it working. I checked in a few times, finally three weeks later, was advised "the pump is blown". I questioned that, and advised the pump was doing it's job (a little too well) and could not understand what was blown about it. Then was told "these cheap units are not worth fixing". Honda motor, good brand unit.....I told them I'd come pick it up. "Why take it home? it's blown." I brought it home after paying their "diagnostic fee". I started it, the trigger now worked, the pump was strong as always, but the reliable Honda motor now stalled after running for thirty seconds, after each start. I got a new unit at the store and a few weeks took the broken one to a reputable shop in the area with my other power tools for tune ups. They confirmed, the motor was in spec, but found damaged parts that were compromising the continuity of the motor. They asked if I had tried to fix it myself, I advised I only had one professional work on it. They tought it looked like it had been re-assembled with a hammer, rather than wrenches. Scratches, bent parts that were not easily replaced, a couple of seals missing.....WTF. They offered me $50 to keep it for parts and gave me a discount on the servicing of my other gear to assure me power equipment was worth taking to a good shop to keep it running. Done deal.

    US Post Office - postoffices - Updated August 2026

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