I picked this location out of two in West Hartford. It opens at 8am while the one across town…read moreopens at 8:30. I had a simple need, to print out a label and mail a check. I don't have a printer but I should've popped over to the library to print the label because UPS charged me $5.99 plus tax for the print. My bad. The guy running the store was super cool and kind and I was in and out in a jiffy.

New young short guy ruined this location for me. Always rude, annoyed if you ask a question. Will…read morebe driving further to a different location just so I do not have to deal with him.

They helped with an easy & light load to CO and helped me figure out a different option for a heavy…read moreceramic piece. The were professional, helpful, and gracious even with the long line that was pretty much there the whole time I was there. Thank you!

I wish I had more treasured treasured items ship to from Connecticut -- because of our experience…read morewith We Pack & Ship. I think they could pack eggs and have them show up unbroken 3,000 miles later. They partner with Yellow Freight which brings the cost to half of what other shippers charge (who use various mail services). When Yellow Freight forgot to scan the four handmade box crates in Chicago (apparently quite unusual) and we weren't sure where they were, Scott offered to call Yellow Freight and described the crates so that could be more easily found. Everything arrived in perfect order and the boxes & inserts that Scott made were amazing. This is a family business, run by Scott and his wife, and they care about what they do. It shows.

World Class Service. The Staff is fantastic! The location is perfect! The Staff goes above and…read morebeyond the call.

I am in the Chicago but needed a lot of expensive items crated and shipped. Thank the lord someone…read morerecommended Pak Mail and Phil. They did everything they said they would do and more. They are incredible, Got 3 crates and everything was perfect. I just wish they were in my neck of the woods. I surely could use them. If you are in there area and need to ship things. Call or see them!!

Alyssa was incredibly helpful and patient while working with me on printing all the signage and…read morestationery for my wedding. I truly can't thank her enough for her guidance and the quality of her work. If you need anything printed, make sure you work with her! I had a wide variety of printing needs (signs, poster boards, stickers) and she helped me choose the best paper types, shared how I could cut down on the cost, guided me on formatting, and even ran multiple test prints with me. When one of my original orders didn't turn out as expected, she quickly produced a replacement that same day. What stood out most was how effortlessly she balanced everything, greeting customers with a smile, managing multiple print orders, and answering questions from walk-ins, all while keeping things moving smoothly. Staples needs more people like her. She's a true rockstar! All of the final prints looked perfect. Designing everything myself and working directly with Alyssa at Staples saved me both time and money. I couldn't be happier with the results.

I had a very simple print order that got screwed up twice. The third person I worked with finally…read moresorted things out, but they wouldn't reimburse me. Go somewhere else for your print needs. 2 stars because you gentlemen who finally helped me get everything sorted out was excellent.

I have seen a young kid with a mustache consistently treat specific customers in a very rude way…read more.. not looking them in the eyes, when they say thank you he doesn't say anything back. He brushes them off then interacts with other customers. Today was the second time I saw this. He's super rude, at first I thought it was just that one particular person, but he did it to someone else who looked exactly the same. Prejudice in the workplace is not a cool thing. I guess I have to drive farther for another location, I can't support that type of business.

I needed to return an item to Amazon, and this is not the closest location, but it is my favorite…read more I was greeted the moment I walked in. I neglected to notice the associate's name, but he was very friendly, courteous, and efficient. He made polite conversation as he quickly processed the return which made my experience a very good one. Though I can save time going to other locations, I prefer to bring my returns and the packages I need to ship here.

This FedEx location has really upped their customer service since the time I lived in the area…read more I'm typically picking up a print order, but the line always moves quickly and the people at the front very personable. The parking lot is a bit tight, but there is a large lot in the back if you feel better about parking back there and walking towards the front. Affordable printing.

I had a package from a retailer to return to FedEx. My package had the prepaid shipping label on…read moreit, as well as the FedEx packaging. This store is a decent size. There was one associate working. He was helping a customer find the right sized box for her shipment. Meanwhile, the line of customers was getting longer and longer. They sell of course, shipping materials, tape, pens, and stationary. You can also use their printing services, I imagine similar to what Staples offers. Eventually, a lady opened another register. I handed her my package, she scanned it, and handed me the receipt with the tracking number. If they had more associates working particularly during the after work rush, it would be super helpful.

Ship Caribbean is one of THE BEST shipping companies I have used. Very fast and efficient. The…read morecustomer service was great from beginning to end. They made sure my barrel was picked up and delivered in time. The processing was very seamless. I highly recommend shipping with Ship Caribbean! You will not be disappointed!

I rarely use shipping services but I agreed to help out a family member. Ship Caribbean was…read morereferred to me by a friend and I'm am beyond pleased. I decided to drop off my items to be shipped, and I'm glad that I did. The staff were very friendly and walked me through the process. My cousin received their things in a timely manner and intact. I would definitely recommend Ship Caribbean.

Absolutely the most unprofessional store manager I have ever encountered. How this store stays in…read morebusiness is beyond me. It's clear that UPS couldn't care less about his dismissive or, in my case, unnecessarily rude behavior towards his customers, as I've had zero follow up on my complaints. I had to leave the store to keep myself from getting into trouble. Thankfully, there are other mailing centers in the Manchester area, so I'll be using them.

I mostly utilize a UPS store when I'm returning an Amazon purchase. I stopped by a different…read morelocation this week, and it's not as smooth as where I typically go. This UPS store is located on Prospect Avenue, right across the street from Spigot Cafe. Parking is limited, there are a few business in this area, and I've seen some pretty angry drivers pulling in and out of this lot. This can be a relatively busy street depending on time of day. I walked inside, there was a long line of about 15 people. I waited. My transaction was simple. I hand them my item, and show them the return code. They also sell some basic office and shipping supplies here, which were a bit difficult to access because there are so many boxes in the way. This UPS store will get the job done, but accessing it in this area is a bit more of an effort then it should be. I prefer to go to different location.

Hours of the store online are incorrect. Purports to be open til five on Saturday but hours posted…read moreon the door are only til three.

Store hours posted are 9am on Saturdays.l - it's 9:15am and there is no one there. There is no way…read moreto leave a message on their phone. There's a line of people waiting to get their day started. "Poor service" gives too much credit!

Natalia was so helpful and kindly hand cancelled our wedding invitations for us! By far the best…read moreexperience I've had at a post office!

330pm.long line because there is one clerk doing a passport application…read more People are starting to shout "get someone out here" I wish this was an isolated event but it is not. No one minding the store. Manager MIA. No one in the back room the hapless clerk explains. After the election let Sen Murphy's office know.