ONE STAR FOR THE SUPERVISOR WITH THE EFFEMINATE VOICE. Well, folks, hold onto your hats because the United States Postal Service has truly outdone themselves this time! My eternal gratitude goes out to that "charming" branch supervisor--the one with the exquisite effeminate- "juvenile-stuck-up-mean-girl" voice and demeanor. He's single-handedly convinced me that the Republican Party might actually have a point I agree with. The USPS needs more accountability and should be overhauled. You see, in my infinite wisdom, I decided to send a perishable birthday gift to my dear 68-year-old brother in Missouri, a man whose health is, shall we say, in a "robust" state of decline. Being a person of "vast" wealth (permanently disabled amputee, less than $1,500 a month income and can't even afford a plane ticket, bless my heart), I simply had to get creative. So, I selflessly saved my money, and eventually purchased a new KITCHEN AID stand mixer (and a tube cake pan from Goodwill) - a small investment for such a "monumental" gesture - and, defying all culinary odds, taught myself to bake. I figured the mixer would be a good investment for future baking opportunities in order to save money. After a mere **twelve hours or more** of working over a hot oven in July, I produced an Angel Food cake (his favorite) and exactly 69 homemade blueberry cookies (healthier cookie). Because nothing says "happy birthday" like 69 individually wrapped and packed homemade cookies, right? Then came the pièce de résistance: four glorious hours of packaging. And for this masterpiece of brotherly affection, I "splurged" a paltry $90 on Priority Mail (because speed, obviously!) and an extra $30 for dry ice. A grand total of **$120** - pocket change for a man of my financial standing, really. His birthday, a mere trifle of an event, was July 9th. I dispatched my treasure on July 5th, expecting a swift, reliable delivery. Fast forward to today, July 10th, and oh, the suspense! Where is my meticulously crafted, highly perishable, financially crippling gift? Why, it's still enjoying the picturesque views of ""Seattle"", exactly where it was on July 5th. It's truly a testament to their efficiency. Naturally, I called the post office, eager for an update, and was "blessed" with the opportunity to speak to this "junoir-high-school-girl-in-the-mean-clique" supervisor. His insight was truly breathtaking: he "regurgitated" the tracking information I already had in front of me. When I, ever so politely, inquired if he could offer an "actual" update, he, in a moment of pure, unadulterated genius, asked "me" how he was supposed to do that. After several rounds of this scintillating intellectual sparring, where I humbly suggested that perhaps "his" job entailed, you know, "knowing things", he, with a flourish of what I can only describe as peak customer service, "hung up on me." So now, here I am, blissfully ignorant of my cake's decomposition status and my cookies' fungal progression. But hey, at least I provided a heartwarming anecdote of government efficiency and profound human interaction. Oh, the joy! * FIVE STARS I recommend this Post Office for the service. I have never had any problems with any other employees at this post office. They are the utmost professionals and have excellent customer service skills. P.S. IF I WOULD HAVE KNOWN THE INVESTMENT AND RISK TO MAIL A PERISHABLE ITEM THROUGH USPS, I WOULD HAVE PURCHASED A ROUND TRIP PLANE TICKET AND AND VISITED MY BROTHER IN PERSON. THANKS USPS read more

US Post Office - Post Offices Near Me - Bremerton, Washington

I have put in two changes of address and the postmaster at the desk has not activated either one two weeks later I still have no mail I can't get a hold of a call center locally I don't even know what country my call is going to your post office sucks. You don't even deserve that one star, frankly read more

If i could give a zero i would. The one time i couldn't go to the post office by my house, i had to stop here since it was closest to mail RENT! And the person behind the counter literally put my mail off to the side, separated from all the other mail, why not sure. Now I'm being told-- my rent which normally arrives same day from my post office 20 minutes FURTHER somehow has not gotten to them and I'm beyond livid how this could have happened that a secured piece of mail got lost and there's no way to fix a lost item issue when they apparently never even sent my mail out?!?! It was a gentleman with glasses and i never go there so I'm not even sure how man men w glasses work there so i apologize to other staff that might not be this incompetent. All in all, I don't risk gambling with this post office. Your mail may or may not make it to its destination or even be received correctly and disregarded. read more

WORST EVER!! I moved about a year ago and had forwarding so tell me why when I already paid for extended forwarding they want to charge me $10-$15 every time a package ends up being forwarded. Not only that but it's never actually forwarded- I have to take time out of my day to go down there, wait in line and then have the clerk turn around and hand me my package when I live literally TWO BLOCKS from the post office. It does NOT cost $10-15 worth of gas or employee time to bring me my package. If I'm paying for forwarding then have a link on the little slip you give me where I can pay online so you can actually FORWARD my mail. I told the clerk today I'm considering this a fraudulent charge because I paid for FORWARDING and her literally turning around and handing me my package is not forwarding it. The very rude employee claimed it's not fraud but it is because they charged me for a service they didn't actually perform. If I have to go physically get the package that's not forwarding. She said I could send the package back to the sender if I didn't want to pay but it came from China - why would I reroute it all that way when it's RIGHT FRICKIN THERE!! Also I needed it by a certain day so I don't have two months for it to reroute to China and then back to the US. They need to fire all their rude employees and hire people who actually are good at customer service. They need to stop SCAMMING people - they are THIEVES. Zero stars if I could! read more

Bremerton post office Has stolen and misdelivered my packages. The customer service is horrible. The post master Steve never returns my calls. Jennifer and Sheri are very rude. No one has answers. The carriers are getting away with theft. The carriers also can not deliver to the correct address even with a printed shipping label. Mail carriers are delivering to the wrong address and package are being lost and stolen. Nothing is being done about this read more

We have lived at this address for 6 weeks. The first ten days we received NO mail even though our forwarding request was well past the time they said it would take. Then we started getting calls about mail being returned. Our carrier had decided that our house was empty (it wasn't!) so she would just return everything to sender. Mortgage paperwork, work bonus check, Christmas gifts, all returned! Or worse, missing completely! Once we finally got that mostly straightened out, things rolled along okay for a few weeks. Until the recent snow. Then our mail came to a screeching halt. We have now only received mail one out of the last five delivery days. Now I can understand not delivering mail in the middle of a snowstorm, it's not worth risking someone's life over it, but on a day that the sun is shining, it's 40 degrees outside, and the roads are fully passable even in my little car, there is absolutely zero excuse for there to be no delivery. But it's sure not getting here. And try to call, all you get is a recording that says it will transfer you to an operator and then you get nothing but a busy signal or an unanswered ring. This post office is BY FAR the worst I have ever seen in any of the states I have lived in! read more

Fast, friendly, businesslike. Have not seen a post office work as well as this one. Used to go to Fedex and UPS to get time-sensitive material shipped and delivered, but this post office gets jobs done at far better prices. Highly recommended. read more

I strongly prefer this branch to many of the other local USPS. They have ample parking, nice clerks and a drop off for prepaid postage packages so you don't have to stand in line. This location, and the Proctor location, are head and shoulders over others in the area because of service & accessibility. read more

There is one employee there that is the absolute most rude person I have ever experienced in customer service. I thought it must be a joke the first time I went in, but have returned to the same experience. Even though it is down the street from my house, I will not return to this post office and pay more to ship from Fedex to not experience this post office. The first experience was when the guy in front of me, probably was giving a little too much info, however, she said "I don't need your life story - just need to know how you want to send this package" ... I was like, WOW! Then I went to pick up my package and she told me to fill out the card, and I did, then she snatched it from me and told me I didn't need to fill all that out and as I put my ID away, she snapped, "I need that!" Then went back to mail a package and the same rude lady was there - a lady was in line for the special mail pick up - to which this lady snapped "no one is working there, you need to get in the line" .... but the sign on the door says come here for mail pick up ... perhaps put a sign up saying that you need to go in line. This lady just always seems mad to be at work and honestly should not work in customer service because ... wow... I've never seen anything like it before. read more

We've lived here for almost seven weeks now, and I'm absolutely baffled as to how the mail service works (or doesn't) here. Whether mail even runs on any given day seems completely arbitrary, and on almost a dozen occasions we receive a "package could not be delivered" notification when we've been sitting, literally waiting all day to receive it. (Even when snow/ice haven't been present) Important things aren't getting delivered, and we're more than a little frustrated. We've offered to come pick mail and packages up when it simply hasn't run, but have been instructed not to do so. I had no idea mail service in the US could be this bad; we've never experienced this in any other city. read more

Not rating the establishment 5 stars but rating 2 workers in particular. Connie and Tiffany are amazing, always above and beyond working. I can't say the same for the other workers who always seem to be taking breaks or shy away when the line is long. Connie and Tiffany always get bashed by customers which is unfortunate because it never really has to do with there particular job; yet they smile and keeping helping everyone. . If you go here and those 2 individuals help you and you aren't yelling at them for problems they didn't cause you will have a pleasant experience!!! read more

This is the nearest post office to our place so we go here most often. Sometimes lines can be slow while the workers take breaks during rushes, but other than when that happens, everyone who works here seems to remain pleasant no matter the situation, and get the job done. It looks like a hard job to me. My feet would get soar standing up most of the day, and if customers were cranky I'd get cranky right back at them. It impresses me everyone's so nice. read more

Fool me once, shame on you. Fool me twice, shame on USPS. Once again, my package made it all the way to my house but "cannot be delivered" due to someone not reading a last name in a stinking mail box. AVOID THIS PLACE AT ALL COSTS read more

Friendly local Post Office that provides good service! They seem staffed well according to the needs of the customers. The office is spacious and clean as well. I like the drive-thru mail drops, that's a great feature! read more

This post office did a great job. They took the certified mail with postage stamps on it. Great service!!!! Much better than martin Luther post office where song is very rude and did not take certified mail with postage on it. read more

See all

There's was a package sent to my old P.O. Box and they returned it to sender less then 24 hours after receiving even thou my new box is with them. Now I have to wait an entire week that could have been avoided with a little customer care. read more

Worst customer service horrible mail carriers always too lazy to close my mail box so all my mail gets soaked by the rain cannot reach someone by phone because it's a busy signal read more

I've been going to this post office for quite awhile now,i've gotten to know the staff that works there. They have a great attitude,humorous, and outstanding customer service!!Granted, there are times when i go there and there is a long line,but i dont mind standing in line cause i know i will get my packages mailed eventually.Lillian and June are two of the staff that i enjoy talking to.They do excellent job and they care about the people they serve. KUDOS to the post office staff of 27th St W, U.P read more

They actually answer the phone AND speak politely! The postal staff that delivers stuff is also super nice. I find this hard to believe because in Berkeley,CA shitty postal service is the norm. Keep up the great work, guys! read more

Absolutely terrible. They throw packages marked fragile. The have destroyed several of our packages. As a business who operates online completing orders, I can not feel comfortable ever dropping a package off at this site. The staff is very rude and unapologetic. I Have complained multiple times and they have yet to change their handling of packages. read more

Employees are "always" polite and kind at this location and most locations!!! Even during busy times they are always willing to remain helpful , effecient and nice. Having been in customer service industry for 35 years.....I know how DIFFICULT ,selfish and impatient people can be. These employees do a great job dealing with customers. THANK YOU!!! read more

It is a week before Christmas at 0830 & there is only one person working to help a huge line. The large mailbox is jammed & there is no one to help. This lack of help happens every year & is the most frustrating experience ever! read more

I ordered some items from Kohls to be delivered to my Son for his Birthday. USPS site shows it was delivered, yet no package arrived. Now I have spent several hours filling out forms and calling to try to find out where the package was delivered. Using the Post Office just isn't worth it anymore. This has happened before. read more

I waited in line for at least five minutes, with only 1 person ahead of me, to pick up a certified letter. Well... Apparently they were having a run on losing certified mail... When the person ahead of me wasn't able to get his certified mail he turned to leave and told me "good luck". After spending the token five minutes looking for my letter, I was told that they couldn't find it and that they'd have to speak to the carrier and they took my name and number. No call ever came that day or the next. When I called the following day, late afternoon, and after being put on hold for five minutes... They must have a five minute rule... I was told they still couldn't find it. My name and number were taken again and I was told that another person would have to "look" for it but they were gone for the day and would be back on Monday. Great! It's no wonder the USPS is going out of business. My experience with this post office has given a whole new meaning to the term "snail mail" I've seen snails move faster read more