Always takes forever, waiting in line, they never helpful. There's not even a single pen for you to…read morebe able to write down the address on the shipping labels.

It's so frustrating coming to this place to drop off several prepaid packages. I've been to many…read morepost offices and this one happens to be the closest to my current neighborhood. Regardless of coming in with prepaid packages you have to wait in most times, a long line because they do not have a larger drop off window. They have a very small "oversized" package bin to pull open, but every-time I come it's always full and when it's not, 3 packages out of several I bring is enough to fill it up. When you try to get their attention to empty the bin for you they just ignore you. It would be nice to have a bigger window or door like other post offices do so those who have many prepaid packages can walk right out without having to wait in line.

When i first moved to the zip code for this post office, it was terrible. Def a one star. They…read morewould never deliver packages even though i have a mail box and package area in the lobby. They also refused to come up to bring it to the door. I always had to go pick up packages at the post office and they were always so rude. Over the last 2 years, they have def improved tremendously. I haven't been to that post office in about 2 years. They always leave the packages in the mail box or bring it to the door if it's too big, tracking is always accurate. Mail man is awesome and personable. Def a huge change

This is what they get paid for to sleep on the job one of the worst post office in the Bronx very…read moredisrespectful and they don't dress professionally. Very good job from the leadership.

Get there early, you should already be aware of what it is. Breathe and be patient. Also, be aware…read moreof what you're asking for to make the process easier and less frustrating on both ends.

This place is worst than waiting to get government cheese in the 80's. They only have one clerk and…read morenone bilingual employee, branch is disgusting. Rug looks like it has not been vacuum in days. an official abandon Apartment from the 80's. Some employees are rude, disrespectful and unprofessional. if I could give it NO starts I would but the form won't fill out.

Live in the neighborhood I truly prefer this location over the one on Broadway. It's not ghetto and…read morethe staff is super friendly. Hidden Gem !!

Pros: (+) Quick…read moreservice Cons: (-) Outside is not a clear indication that it's a post office ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ If it wasn't for the photo that the previous reviewer posted, I wouldn't have known this was the post office. There is street parking, but watch for the meter man getting all ticket happy. This place was super fast. I just had to send out a package and was in and out within 5 minutes with only 1 other person waiting in front of me. Since I was done so quick, I was even able to stop by for sushi next door at Yokohama. https://www.yelp.com/biz/yokohama-japanese-restaurant-bronx

I wish I could leave zero stars!!!! For the second time my package was marked as delivered and…read morehanded to resident. I did not leave my house waiting for it all day! Bold faced LIE!!!!!!!!! The first time it happened luckily the USPS truck was still in my area. I waited by the truck for the driver to return. He went into a totally different building to retrieve my package. I can only imagine the things they get away with! Not to mention when they claim delivery was attempted and notice left despite receiving no notice and a status of on the way the whole day. Never have this issue with UPS or Fedex.

This post office is HORRIBLE! Everybody needs to be fired in there. They are lazy, they don't want…read moreto find your package, they don't want to deliver your package, and they act like they've delivered it when they haven't. THEY DONT EVEN ANSWER THE PHONE. What type of establishment doesn't answer the phone? I've been trying to get in reach with them since December. Awful staff/employees. The manager or whomever called me back and lied to me saying for me to put in a missing mails report because my packages were missing. I got notifications that they were being "returned to sender". It's a waste of time going down there to ask questions. The whole post office needs to be shut down or at least new employees that want to do their job. NOBODY GAVE YOU THAT JOB BUT YOURS! If I could give 0 stars I WOULD.

Stopped by today to mail something that needs to arrive by Friday to TN. Online it says they close…read moreat 5pm but the sign here says 6pm. The lines were super long, it was very hot inside and there was a guy sitting on top of the garbage can. Staff here is rude and work slow. There were only 2 employees at the booths, one for general things and one to pick up packages. The one at the general things was very rude and on her phone on speaker. She kept grabbing her phone and speaking making the process slower. She wasn't focused at all. This location is also dirty and dingy. Needs major upgrade. I don't recommend this location. I only come here for emergencies because it's close to my sons school

The supervisor at this location is the most foul-mouthed person I've ever met; she doesn't help…read moreanyone, and she thinks she owns the place and can treat people like shit. I was there this morning buying a money order, and she spoke to me horribly just because her payment machine wasn't reading my bank card. Don't go to that post office at 575 E Tremont.

This post office is located right in between an okay and area and a pretty bad area, I've never ran…read moreinto any issues going or leaving. On some occasions there will be a random homeless individual opening the door for you with the hope of getting a tip. The area inside is always clean and well maintained. I mostly go to the post office to pick up my packages I wasn't home for. The pick up line tends to be empty if you go early in the day, but if you wait for after work hours the line grow pretty big, however, it moves pretty fast all of the time. REMEMBER to bring your physical id with you or they won't give you your package. Some of them bend the rule and give it to you if you show a picture of the id on your phone but they've become pretty strict about it now. And put a pretty big and clear sign on the window regarding that. Don't risk it. I've also gone to send out certified mail and the process is incredibly easy. And I appreciate the variety of payment options. I believe the prices for everything is fair. Only service animals are allowed inside. The customer service will vary depending on the staff member you encounter. I've always had good experiences, but have witnessed some of them catch nasty attitudes if someone wasn't prepared or needed additional help. The reason for the 3 stars is that they do not have any Spanish speaking staff available, regardless of the day or time I go, they are never able to communicate with Spanish only clients. They always have to ask who in the line can help translate. It's perplexing because most of their clients are literally Spanish speakers. They do not provide passport services

literally and I mean literally sent my package to the wrong place took my money and don't have…read moreimmediate solutions for you they hire anybody to work for them clerk sent me package across the world by accident apparently don't ship with these people if you are running a business might as well go deliver it yourself

Your post office is a complete joke. You don't have functioning Air conditioning for your…read morecustomers. Your staff at window is incredibly rude and yet you're a main hub that doesn't accept packages. Then when you inquire when will the service come back you get attitude and told when they give us AC. Just throw the whole building away if know one going to adequately address the problems. Waiting on a long hot line only to be told you're not providing the service intended is diabolical.

I am home waiting for a package. Got an email saying delivery attempted. No, they didn't…read more Two people home and the doorbell did not ring, no knock, nothing. Not the first time. Tried calling the actual post office and no one answers. Just horrible.