Visited this place to return a package and I should have known better. The woman was rude and…read moredismissive. She told me to just place my box "over there" I waited a while until a sticker was placed but she said she'd get to it. And that's my fault for believing her because wouldn't you know it my package went missing. Not only terrible customer service but awful professionalism. Liberty parcel is right up the street. I'll continue to go there and I would recommend them.

Super friendly people with excellent service. Great value. Would recommend checking this place out…read moreif you need their services.

The rudest customer service, the most inefficient work environment. So rude and angry the guy…read morebehind the counter like get a life????? Never ever again

Whoever was working today were two of the sweetest, most helpful people I've met in a long time!…read moreThank you!

I wish I could give this UPS Store 0 stars. Terrible service from start to finish. I brought in a…read morefile to be printed -- first, they used the wrong type of paper, and then printed the image at the wrong size. What's worse, I found out that the size in my file was incorrect, but no one said anything at the time of payment. A professional service should catch issues like that or at least inform the customer before proceeding. Instead, I was charged for a product that wasn't right, and the staff didn't seem to care. Completely disappointing experience. I won't be returning. RESPONSE to the your comment below : Hi, thanks for your response. I appreciate you acknowledging my concern, but the issue goes beyond just a simple mistake. When I pay for a service, I expect attention to detail and clear communication -- especially when something in the file could affect the final result. Unfortunately, that didn't happen here. It was frustrating to walk away with a product that wasn't what I needed, and with no real effort made to resolve it at the time. I hope this feedback leads to better service for future customers.

On December 13, I brought in a mailing list for Christmas labels. Even though the store had…read moreaccomplished this for me in past Christmases from an Excel file, the employee I spoke to said that l had to submit a MS Word file. I converted the file (a tedious task, but I took them at their word) and returned it in 48 hours. It is now nearly Christmas day, yet I never heard from the store again. I had to produce all the addresses by hand to get the cards out. Every time I called to get the status, I was told they were short-handed. There was no concern about my deadline. I was a returning customer, but never again. Unless they have a wholesale change in their staff and management, I recommend that you never frequent this store yourself.

I had 5 prepaid packages to ship and use FedEx frequently but would like to find a place a little…read morecloser to me. They demanded to know what was in them and the value. I don't like to give out that info as the boxes may be opened. They were extremely rude and refused the items. It was pretty close to ground pick up time (3 pm) so they told me to wait for the truck. Steer clear of this place or drop off at the nearby Walgreens where they're much nicer.

I had some brochures I needed printed for our adult day care program and they did a marvelous job,…read morewent above and beyond with small details that I really appreciated.

A lot could approve with ups and there delivery drive I order 2 I phone and a Apple Watch after…read morewaiting for a week I got my package only with my Apple Watch in it

Door says open until 630. it's now 530 and they are closed with employees inside…read more Change the sign, post a closed on the door or something instead of wasting my time and apparently yours.

Lived in Philly for a short period and needed a reliable mail service since I traveled a lot at the…read moretime. Fishbox was always professional, organized, and offers great services including Thursday at home delivery of your mail. The ownership is great and highly communicative. Definitely recommend if you are in the Philly area.

Awesome owner, service, convenience, and price!! The only…read morefeedback is I hope they're able to expand with a location with customer parking.

I don't have a printer so I'm here on a monthly basis to print documents and do other basic things…read more The staff here, I can't recall the gentleman who usually is working but he is incredible. He's quickly and reliably helped me when needed and beyond that I consistently hear him providing amazing service to other customers. The store is clean and reliable, not much more you can ask from for an office print and ship center.

I am glad they printed my posters on short notice. I felt a little bit annoyed that they would not…read morelet me use the restroom and that they would not let me take my picture in front of their white passport screen.

UPS is getting bad at dropping off package and lying about drop off packages I will never use upsread more

This location is useful for sending work samples as needed to colleagues and business partners…read more Since I have a corporate account, my interactions have been mostly to drop off my packages that are already labeled and boxed. I would note however a quick drop off may not be possible due to parking challenges since it is a busy area. Also if your label has any issues (my toner was low on a printout) you will have to email them the label PDF (they can't just print out a new label based on the tracking information). So I did find that to be annoying, especially since they already charge for a new label. I don't think it should be that complicated but I hope it is for a valid reason. The folks are usually helpful and diligent so no complaints there.