Depends on the day and who is working but it seems every time they tell me different (and often…read moredirectly contradictory) information, so that isn't very helpful. You'd think this location of any - being some sort of training center I believe - would have their ducks in more of a row than the average PO, but it seems to be the opposite; maybe a 'too many chefs in the kitchen kind of problem' Oh and they didnt answer the phone - even after waiting for a while it just went to a busy signal. Do they not have a hold system?

rip off!!!!! don't do it when u get to the store 9 - 4x 6 pictures for $90!!!!!!!!!! they took…read moreadvantage of us showing us no prices til we got to the register Never again and wanted a tip oh no!!

Excellent customer service. Cute card selection for a last minute addition to your package if…read moreneeded. Plenty of parking.

Compared to some of the other area Post Offices, this one in Presto, Pennsylvania is much smaller,…read morebut you get much BIGGER service! It feels like a small town Post Office where everyone knows your name. There is rarely a line, and the staff here is very nice . . . Cheers!

Friendly, efficient, courteous, professional. How they maintain such great attitudes is a mystery…read moregiven the rudeness of the cranky and abusive customers.

Have lived in Crafton for most of my life, and I have never had a bad experience with our post…read moreoffice. Quite the opposite. Some of these reviews are shocking to me. Thanks USPS for keeping our little post office going!

We stopped to drop off a package while we were out and about…read more Nice, big parking lot The entrance had the self service kiosk right by the door tucked in with the PO Boxes. And well... that's all I needed. I always have my packages prelabeled to save money on shipping, so it is cool that this post office was setup to avoid the main counter with ease. You save nearly 70% on shipping costs if you are able to weigh and measure your package at home and print a label. I wish all post offices had the double package drop off chutes. Usually the one gets clogged up quickly, so two is a BIG deal.

Castle Shannon Post Office repeatedly "returns-to-sender" all my important mail addressed to me…read more Paychecks and such. But they leave the junk mail in my mailbox Ive reported this on 2 or 3 other occurrences this year and last year. Someone at the Post Office is making errors. Eventually, they will be caught.

Fantastic! Love the fact they have no machine to print off / purchases labels for shipping. Who…read morewants that anyway! I was all like "woah retro dude." Flashback to 1998! This forces you to deal with the staff who are an absolute pleasure! These ladies love throwing out sarcastic and passive aggressive suggestions, I mean we should all be well versed about the goings on in the post office! Their mustaches were on point too! Make sure to bring a pen! Cause you gotta fill those labels out by hand bro! They won't even print off usps purchased labels! I mean, of course, why would they! All around super great time! "the tracking numbers on the receipt, don't know know that?" Haha, right?! Thanks ladies.

Trash tier service. Don't deliver parcels despite being informed that the home is now occupied.read more

Absolutely love this post office! Wonderful service and friendly faces- very helpful and…read moreknowledgeable!

I have nicely asked ( several times) to please not cross over my yard to my neighbors. I have spent…read morealot of money on grass seeds. My grass never grew. Your postal carriers always cross anyhow without any consideration to us. They know and they don't care. Especially the younger ones. Is it that difficult to consider maybe I don't want Nate spots in my side yard? It's very rude and I given up. Thank you for wasting my time and money.

Easy to ship with self scanning service. No long lines if you have a pre-printed label.read more

I don't utilize this business frequently, but I have always found the people there friendly and…read morehelpful. There is always a line. I recently went there on a Saturday morning and there was already a line waiting for the store to open. The workers were kind and patient, and the line moved quickly. It was a good experience.

I've been using them for several years and I love the convenience of just dropping stuff off and…read moresaying "ship it".

If you require a receipt with a FedEx tracking number, this is not the place. You will walk away…read morewithout proof the package was dropped off at this location. Four hours after dropping off, still not showing in FedEx Tracking. Would not recommend.