Use UPS or USPS. I went there on February 10th. I was told it would be 11 dollars for 2 day…read moreshipping or 42.70 for overnight. The package got there 2 days later. When I called to get my money refunded, I was told I needed an invoice even though I had a receipt. After repeated calls, I was referred to the website to file a claim and the company told me I gave them the wrong address and shut down the claim even though the package was delivered albeit later than I paid for. I had to go through my credit union to get my money back. Sidney P Coles

When it comes to simple and efficient prepaid returns, FedEx reigns supreme!!!…read more Will I ever purchase shipping through them? No, it is too expensive compared to other consumer choices (USPS or UPS) But... when a company sends me a prepaid option, FedEx will always be the pick!! You simply print out the return on normal paper. Box it up. They provide the label sleeve for your paper and they have the most well-laid out self service kiosk for you to handle all the rest. Bonus points - when you scan in your package, they even tell you, if you missed the current pickup window for the day and when your package will next be shipped. Flawless, simple, quick! Exactly what it should be to do a return.

I love this UPS store. The staff are always super friendly and helpful and they keep the line…read moremoving quick. And the store can definitely get busy at times what with all of the folks coming in with Amazon returns but you can tell that the employees are moving as quickly as possible so as to minimize the customer wait experience. Parking is directly out front and free, so that's also a bonus.

Terrible service. Came in to this store to return a package with a prepaid label that needed…read moreprinted. Waited 15 minutes while four other customers were waited on after me. The first employee said he was a trainee and couldn't log into the computer. After 15 minutes the sole employee that could print my label got around to it. I couldn't pay with a card because the total was less than $5. Never heard of that before. Horrible service. I'll be going with FedEx or another UPS store. Avoid this place.

The most respectful, helpful, and kind young employees in all of Monroeville!…read more I'm not quite sure how this location has a pipeline of amazing employees but corporate UPS may want to hire this local manager as their recruiter regionally. Always happy to greet you! They drop whatever side tasks they are accomplishing (which is a revelation in businesses already.. they aren't just playing on their phones between customers) to open up all three registers and move through the line as quick as possible. UPS prices are generally better for packages but even if they weren't.. it would have to be quite a difference to want to go deal with the other places!

I absolutely LOVE this UPS Store in Monroeville, PA. It's already a pleasant experience when I…read morevisit. Staff are always professional, and friendly. I've never had an issue with them handling my shipping needs. I'm so grateful they are in our community. -Liz

This place was a great one stop shop for dropping off packages for all types of carriers. Employees…read morewere super friendly and helpful. It's obvious they go the extra mile to care for their customers.

This store was closed when I walked up to the door. They opened it and offered to ship my package…read moreeven though they had closed a few minutes. I am very grateful for their help shipping my package on Saturday instead of having to wait until Monday. Overall, this is a great store and I would recommend it to anyone.

This place is EXCELLENT. Aaron and his team are master packers -- I had a delicate, expensive item…read moreto ship and was seriously unsure whether we could ship it without it being ruined en route. It was a silk floral arrangement that needed to be contained in a box without the flowers on top being crushed, or the vase on bottom getting broken. Aaron did some serious magic....it involved gluing one box into another box, putting padding in between the two ... securing the vase to the bottom, and creating an inviolable chamber on top for the flowers to breathe in...making sure that if the box was thrown around in transit, everything would be safe. And it was. Truly amazing. They are also very nice to deal with. I really prefer going to this small, personal, thoughtful place where they take the time to problem solve, where they are sensitive to costs, and where they execute extremely well.

Convenient and efficient help. I've used their notary services a few times and it's always so easy…read more I intend to use them the next time I have a shipping need. Soooo much better and more convenient than the PO or the UPS store. I recommend!

Annie was the goat!! Seriously she saved me so much money by trying out some different options for…read moreshipping my friends wallet to her that she left at my house. She was super efficient, friendly and kind. I was in and out in 5 minutes with my package in good hands.

Worst company in the world? A worthy candidate! If you want a terrible, terrible experience, go…read moreright to this store. We tried to find out about shipping a simple box after wasting an hour on the world's worst website, fedex.com We called this store and spoke to a dopey kid for ... well, a long, long time ... while he actually said many, many things like this: "Duhhhh ... I don't get it. Are you trying to just ship the empty box?" Why does this happen? It happens because Fedex is the worst company on Earth, so no intelligent person will work for Fedex. How many news stories have we seen about Fedex drivers ... whom Fedex refused to classify as employees ... have just snapped and dumped hundreds, or even thousands, of packages in ditches, ravines, and other places in the woods? Too many times to count, that's how many. Fedex's website is utterly incompent and useless when you try to get info on shipping. Then Fedex refuses to connect you to a human being in its CHAT function, and every response from its incompetent A.I. robot is utterly irrelevant. That's the experience you have when you try to perform the simple act of finding out how much it costs to ship a damn package. Just imagine how bad it's going to be for you when you have a real and complex problem and you try to get Fedex to do something about it!

We moved my son into an off-campus apartment near Carnegie Mellon. We had various items shipped…read morefrom Amazon and Walmart - everything from lamps, a vacuum cleaner, and furniture. All in all, Sharpsburg Pack & Ship received 20 packages. Most of the packages were held in their warehouse for over one month. Their prices were very reasonable. We needed some help getting some items into our SUV, and they were kind enough to help. Everyone there, including the owner, Gerald, treated us very well. I highly recommend them!

Employee Zoe was outstanding very helpful. She explained the complete FedEx process!!!!read more