I would give it 0 stars except thats not an option…read more Sent passport and birth cert. to SS# Admin throught them. Never recieved them back... The number leads you to a general help line; no help at all. Its been 2 years now- had to report documents as stolen. SS# Admin in Ansonia has been more help

Absolutely horrible !!!! With few exceptions at the desk , they "frig up" alot when I have to do…read morereturn packages and give proper info to the customer. They recently put the QR label on a recent return on the "wrong" side of the package , so here comes the stupid parcel "back to me" ! .....in the end, that's gonna cost me money.....idiots !!!

I had a return to do. I got in & out despite the long line. The employees were quick,professional,&…read moreefficient! I def will be back for my shipping/return needs. I only had a return service request. All I did was show my return barcode & the label printed on their end.

always super helpful and friendly! The guy went out of his way to help me with a heavy item. much…read moreappreciated!

The mailman needs to just do his job correctly....if you're going to stop in front of my mailbox,…read moreyou should be delivering mail...when there's nothing in there and you've stopped there that's very deceiving...you need to stop elsewhere before arriving at my mailbox if you need to check something...for Shelton, CT, or anywhere, really.

What is going on with the church street office. They were closed for an hour for lunch. Now it's an…read morehour and 15 minutes and you can no longer access you're PO Box because the door is locked.

They're always so friendly and there's very rarely a line. They're also very helpful when you're…read moremailing something you're not used to mailing.

When this bad-boy post office reopened the day after Thanksgiving 2014 its postmaster shut down the…read moreramp located in the rear of the building. At the ramp's top landing was (and still is) a doorbell for disabled postal customers to ring for service. Also there was (and still is) a shelf for resting parcels or purses while waiting. Ordinarily we'd be served outside on the top landing; and in rain, snow, heat wave, or severe cold, sympathizing postal workers often let us inside for our comfort. After the ramp's shut-down I received a snailmail letter from the USPS postmaster general, giving me instructions on how to obtain postal services. They were quite simple: "telephone the postmaster to request service. A worker will come down the steps to help you." I doubt anyone e else in the Town of Seymour received those instructions. When seniors with disabilities moved into new senior/disabled housing a few blocks away, they had no idea how to get service after arriving at the foot of the mountain of steps. Worse, the postmaster has repeatedly refused to provide signage outside that explains how customers unable to climb the mountain can obtain services. On May 13, 2015, members of the Center for Disability Rights came to rally and protest the post office's inaccessibility. This event was covered on TV and in print media. Senators Blumenthal and Chris Murphy and Congresswoman Rosa DeLauro sent me a copy of their letter to USPS Postmaster general urging that the post office be made reasonably accessible, as getting service outdoors (al fresco) in rain, snow, heat, or cold is hardly reasonable. To date, Seymour's post office claims exemption from any law requiring accessibility because it was built in 1917. Thus, it is blithely celebrating 101 years of inaccessibility!

I have to say that the woman who works at the counter was so rude and not helpful. She needs to…read moreretire and let someone with customer service skills take over! Or fire Her!

Terrible customer service. If you are having a good day, do yourself a favor don't go there. The…read moreemployees at this location will make sure they ruin it. Zero kindness or even a will to help in anyway. Even when one is polite and nice one gets treated in a very unwelcoming and disrespectful manner. If representatives of an organization are rude chances are the business will eventually fail and the employees don't realize government or private if there is no money for their jobs, the jobs eventually disappear and their pensions are even at risk in the future. Choices have consequences. If you had a bad or good experience write a review so we all know if any changes have been made.

I have been using this post office for many many years as it is much easier to park (not on a busy…read moreroad) there with parking in front and on the side. Also the people who help you are always so so nice and helpful. I wouldn't go anywhere else.

I've been here multiple times and they're always so nice -- today my car battery died and the staff…read morewent out of their way to help me! Ray (an employee) was nice enough to give me a jump after the manager asked around. Above and beyond.

Understaffed and the few staff seem to treat Amazon Returns as the priority rather than helping…read morecustomers. Fail.