Mail was damaged and got sent back to me. It was in a plastic bag saying "it was damaged at the post office..." My money order was in it and it ended up being ripped in half. It cost me money to get the money order replaced($15). I called the post office to see if they would consider compensating me due to them damaging it. I understand that $15 isn't a big deal. But golly, the man on the phone at the fortuna post office was very rude. He kept saying "I don't know where it was damaged" even tho it the bag clearly said it was the post office's fault. It also said to contact them to give feedback for better service. I was following what the bag said! Anyway, He was very short with me and was getting extremely frustrated over it. I was calm the entire time and he was so upset. Like I said, $15 wasn't a big deal but his attitude was unprofessional. Do better. read more

The employees at the Fortuna Post Office are always helpful. They are pleasant and willing to help me with any questions I have. They have offered me solutions on how to mail my items. They have a wide variety of stamps and I love that they have them available to look at. read more

US Post Office - Fortuna Post Office - Post Offices Near Me - Fortuna, California

My shipments for my small business have been crushed every single time I've dropped them off here. Have never had it happen at any other USPS read more

This place has excellent. Young gentleman who works the window is very helpful and handsome. Darla was also extremely helpful!

My Masters Degree diploma, "Do Not Bend" was written on the package, was folded up and stuffed in my box. Same thing with my honor society certificate. Then, I received my neighbor's package on the same day that my other neighbor received a different neighbor's package & 2 of my packages (tracking showing as delivered) are missing. Do better, please. :( read more

I find that the Fortuna Post Office gives excellent service just like all of the other post offices I have ever been to over many decades. If we ever lose our national postal service we all will be very, very sorry. read more

I have been going here for 8 years and I have always been delighted in the high quality service. I own a small online business and all the packages I have sent out over the last 3 years have made it on time if not early. The staff has always been knowledgeable, patient and friendly. I travel frequently to Arcata, passing by other post offices, but I always choose the Fortuna office because of their reliability. I have had nothing but positive experiences here! read more

Staff in the office has always been helpful and respectful, but I've had issues with some of their carriers. Seems like some of them only want to deliver my packages when it's convenient for them. Not only that, but I've had a few arrive damaged. From now on, I'm requesting delivery through UPS or Fed Ex. I've never had issues with packages delivered or shipped through them. read more

What a joke Post Office. Went in with 3 POSTAL money orders total of $35.00. It was in the afternoon. I was told they can't cash it because they don't have that much money?? HUH I asked her to check the other clerk. Too busy to ask. I asked for person in change. No one was there. I heard 2 people talking in the back. I yelled out and talking stopped. I have heard many other people say this post office is to be ignored. My neighbor goes to Ferndale post office. read more

Unfortunately we had an unkind treatment from this Fortuna post office on 7/17/20. A USPS personnel delivered a box (a very unstable damaged box) to our front door, but the package was mistakenly sent to us instead of its correct recipient, Walgreens in Puerto Rico. Our family frequently order items online from Walgreens due to the Covid lockdown, ie. shampoo, medicine, and paper goods. Upon checking the 'ship to' address on the packing slip, I called the post office to inform them of the error and was instructed to write "Refuse" on the box. The USPS personnel picked up the item, but shortly returned the box accusing us of opening the package, which is untrue. A discussion was had with the USPS personnel on my driveway and he basically threw the package in front of my garage. Coincidentally, the next morning, a TV company was visiting my resident and noticed the box and the items that poured out of it onto the driveway (clips for shelves) and asked what happened. I explained the incident: USPS REFUSED our request to take the package back and instead threw the box in front of my garage whereby the items fell out. The TV company disgusted by the look of the situation said, "it seems to be a disgruntle employee". This is a sad story and frankly am disappointed with the way our USPS had chosen a negative way to service its community resident who is trying to survive this Covid situation. read more