Previous review, same thing happened. Returned the package immediately without even giving us the…read moreopportunity to pick it up. Terrible service. Needs new people to do the job what they were hired for. In addition they returned the package but say they do not have any tracking on it, even though they sent it USPS. What a joke

Worst post office ever. Post master was extremely rude. Bought a PO Box for the interim while my…read morehome is being built. Havent received any 1st class mail in a month as he has been returning to sender because in addition to the PO Box # on the envelope, the physical address was also on it. So they returned to sender everything for s whole month.

Good post office, pretty clean in spite of the high level of traffic and staffed with some nice…read morepeople. What all can you say, this is postal service done right.

Great service, very helpful, The staff are Kind and knowledgeable. The building is clean and user…read morefriendly with open counters for use. Other customers are polite and considerate.

I purchased a newly built home approximately 2 miles outside of Park Rapids last month. The first…read morething I did was submit a change of address with the USPS. We were told there was an issue with the post office not recognizing our address because it is a new build. They had me contact the post master general and submit our address to be recognized saying it should take up to 10 days for that request to be processed. We than purchased a mailbox kit from L & M Fleet Supply that came with all of the necessary pieces to Install our mailbox. We follows the USPS guidelines and put our mailbox up on country road 1 next to all of the other ones for our street. We received mail for 2-3 days and than received a note in our mailbox that it wasn't up to code and needed to be moved closer to the road. We followed all guidelines. We took photos of our mail box vs everyone else's and were told by Jeremy that our mailbox was actually within guidelines and the others were not and they would be flagged to comply. End of story right? NOPE! Now we are not receiving any mail at all and receiving notifications that our mail and packages are to be picked up at the post office as requested by customer. No I did not request to pick my mail up at the post office, not ever. So the mail handler made the decision to not deliver our mail. We have stopped in and tried to file a complaint with Scott. He said he would drive by our mail box and see what the issue may be and get back to us. Never heard anything so called again this morning and Scott Informed is that he did drive by but doesn't have any information for us because Jeremy is out of town. Here we are almost a full month in our new home and still not receiving critical mail! And definitely not receiving any support from the USPS. If anyone has any advice or ideas, we would be extremely grateful to hear them.

Absolutely terrible. Refuses to deliver packages to my apartment building because the employees…read morecan't be bothered to walk up stairs and put packages in front of the door. Instead they throw them up the stairs and then assault people when called out on it. Waited on hold for well over half an hour and never even got to speak to anyone. So when trying to find out if I have mail waiting for me at the post office, I have to jump through automated hoops and click through menus, only to be ignored by the employees. Excellent job guys, thank you for nothing.