This is the best darn little post office around town!…read more Irene makes you smile the minute you walk in...she's friendly, professional, courteous and knows her USPS stuff like the back of her hand. Seriously, without her help and expertise I wouldn't be able to make so many educated and cost-effective mailing decisions. So yeah, this location may be small but don't let its size fool you. I can assure you they've got everything the bigger guys do to meet your mailing needs with the exception of passports, although not all post offices offer this special service. I've frequented a few of the other larger post offices around town, but I gotta say it's the genuine care and personal touch I consistently receive that keeps me coming back. So thank you Irene and USPS of Richwood! You may be small but you're mighty awesome!

The most ignorant and rude worker I've ever been around. Went into the post office just before they…read moreclosed the woman said were close to being closed and unless you pre-paid I refuse to take your package you have to leave. The most ignorant and rude woman and customer service I have ever been around now I have to drive to UPS customer refuse to deal with this ignorance. This happened on August 15, 2020. How does someone like that even have a job.

i usually wouldn't write this but.. oh well. i recently placed 2 orders that were to be delivered…read moreby usps. both orders were sent back to the shipper. after getting in contact with the shipper i was informed that this wasnt the first time they had an issue with the usps sending their items back to them. i was pretty much told that usps for whatever reason doesn't try to deliver they just send it back to the shipper. the shipper used to use fedex but switched to usps and fedex picks it up then its transferred to usps and thats where the problems begin. i understand its a crazy time in the world but i have ordered many things recently for ups fedex or the usps to deliver. the only time i have a problem with delivery is when the usps is involved. i have been in ckntact with the shipper and they are thinking about switching back to fedex to handle all their deliveries.

this place sucks. I had an appointment for a passport renewal for 9:45AM. I came in 20 min early. I…read moreknew it was going to take a long time but after an hour of waiting and seeing the employees not doing anything and joking around while one man (who was very nice) do all the work. my patience grew thin. and then some lady finally came on to help and had The audacity to say that she was going to take the 10:30AM appointment before me. I'm an understanding person and I know there's a lot going on at the post office. but this was absolutely ridiculous an unacceptable. it took me nearly 2 hours to get done.

They do NOT answer the phone. I tried calling for several hours with no type of message letting me…read moreknow if they are open or closed. They have a package & are saying that it does not have a proper address, they couldn't find the house. This is a brand new home, my daughter took a picture of the address & said that she never saw the mail truck. They REALLY need an overhaul if this is how they work.

Sometimes a line but not normally too long of a wait. Staff has been pleasant. No complaints as of…read moreyet, new to area.

5 stars for Krystal helping me track down my mailman in order to get my package I desperately been…read morewaiting for! She was very patient and kind with me and I could not be any happier!! Thank you Krystal your the best you made my wedding outfit complete!!

The staff at this post office is amazing. Small town feel and they know you by name if you stop in…read moreonce in a while. Cannot say enough about this post office's staff and I don't say that about most post offices.

We have a carrier who refuses to deliver packages to our home. Why you may ask? Because she does…read morenot care for us I believe. It has been pointed out over and over. What's more she gets away with this behavior. And just today I got notice that a package could not be delivered because no one was available to sign for it. This is not true. We were indeed home. Have reported to Postal Service and to the Post Master in MH. Simply ridiculous Next day delivery. https://ring.com/share/39ea379a-962f-4aaf-891e-5fa241ec37c8

We used the Glassboro store to have our wills witnessed and notarized. The employees were so…read morefriendly, knowledgeable and accommodating. We really appreciated their assistance. Thank you again for all your help - Kavon, Kwane and John. We will definitely recommend this store to others.

I haven't used UPS for packing and delivery before but I'm pleased to say how easy it was. Justin…read moreand John worked out the best way to send a fragile snd heavy package to California for the least expense. They were pleasant and accommodating and I really appreciate their assistance. I will recommend this location to others and tell them about my experience