Always on point efficient and pleasant. Time waited was reasonable I would use the facility againread more

Staff was courteous, friendly, kind and fast wait time line was 1 minute if that. Once inside maybe…read more10 minutes. Definitely going to this one next time.

ALL DMV's in NJ feel more like you're inside of a State Prison filled with absolutely miserable and…read moreangry inmates. Well, the West Deptford / Thorofare DMV takes this to a whole NEW level! I went to finally get my REAL ID Driver's License (that will become mandatory for domestic air travel as of May 2025 - unless you use a valid passport. For international flights, you definitely should have BOTH!. (I would VERY strongly recommend getting your REAL ID right now as the DMV has a sign posted something like "No everyone will be seen today and that you may have to reschedule"). One of the women at the initial entry point has a SERIOUS attitude problem and couldn't find my name on the list at first - when I asked if there was a problem, she snarled at me like a wild dog. Once I gave her my name, she easily found me on the list. ALL she had to do is ask "What's your name?" WTF? After filling out a small form she provided and waiting in line to have my documents searched at another station, I waited for my number to be called for document scanning and REAL ID photo to be taken (They don't tell you that you need to look at a TV monitor to find out WHAT station you need to go to for that...AGAIN WTF?). Thankfully, it was a fairly quick process...approximately 1/2 half - 40 mins. I was told there was a 20 day turnaround time to receive the REAL ID license in the mail, so just an FYI. Also, it will cost $35.00 and you can pay with debit or credit card (No cash accepted from what I could see) and you can pay right at the same area as the photo is taken. Thank the Good Lord that MOST DMV services can be performed ONLINE!! P.S. The AC was apparently broken, so that MAY explain the extra DMV employee bitterness on the day I went, maybe??

This office was very professional and cordial. It appears that over the years, the DMV has placed…read morean emphasis on letting their agents enjoy their work. They're knowledgeable, and they helped me through a complex transactions since I was newly in-state. The wait was not too long, and once we were underway I was out pretty quick. What more could we want? Good job.

Listen! Is this an older NJMVC in a not so lovely shopping plaza with lots of wound up people? YES…read moreYES and YES, BUT .... compared to the other NJMVC I recently visited that were newer and in "prettier" areas, I would return to this Runnemeade location before returning to any of the others any day of the week because the customer service was A+ literally from checking in at the door throughout the entire process. I had a 2pm appointment and was in and out in less than 45 minutes !!!! (The prior week I walked out of the NJMVC in Delco because I had a 1pm appointment, arrived 30 minutes early and still wasn't called after having been there for almost 3 hours.) Hands down Runnemeade was one of the best NJMVC experiences I've had and it will honestly be my go to location despite it being 30 minutes away from me because CUSTOMER SERVICE MATTERS and I'll go out of my way to receive great service.

2 of the 3 reps I spoke to were not only unhelpful, they were needlessly rude…read more Made my 80 y.o. Mother walk to the back of the line because we forgot to write her DOB on the form. When we got back in line the rep leaves her desk. For over 10 mins I watched (and overheard) her talking about personal issues, picking her nails, wondering around. All while her coworkers were actually working. It wasn't till another rep finished our paperwork did she return to her desk. She was angry with me because I had 2 questions about the form. She could have let me write the DOB (it's only 8 characters) and HELPED US, but she made a conscious decision to be rude.

HORRIBLE STAFF... the man who gave my boyfriend and his…read moresisters their test was disrespectful, rude, and looked like he didn't even want to be there. it was a hispanic looking middle aged man in the Cherry Hill location. he proceeded to call his 17 year old "mamas" and didn't pass my boyfriend for FALSE reasons. please do not attend this dmv it's literally horrible the lines, the staff everything about this place made us want to leave and go somewhere else. 0/10 that man NEEDS TO BE FIRED.

I came to get a vehicle registration renewal for my wife's car... We thought it was a good idea to…read morestop here because we were in the area.... Well we were wrong the customer service was ok but the wait was extremely long... The employees here weren't friendly which made the atmosphere unwelcoming... I won't be coming here again... I've gotten my registration from the Medford location and I'm always in and out in a very short time...

I Don't get the negative reviews. During the pandemic, well organized, respecting appointment…read moretimes, and friendly staff. I arrived early and was out before my actual appointment! I hope moving forward they stay with appointments only as it was the fastest in-out ever for me. About 15 minutes. Thanks Washington Team!

I'm typically not a fan of anything that involves visiting any of the NJ Motor Vehicle Agencies,…read morebut this location gets you in and out quicker than fast food. It's organized and efficient. See a receptionist when you enter. Get your paperwork. Told which line to wait in. Honestly, it took me 25 minutes to get there and four minutes to conduct my business. #winning

No issues. In and out quickly. And all gave good and clear direction mostly everyone was pleasant!read more

Will give you the wrong information every time you ask the same question. They are no help what so…read moreever here. Go to a different motor vehicles.

I had moved from out of state and needed a Pennsylvania driver's license. I was dreading the…read moreexperience. The positive reviews led me to the 70th Street location, even though it was further away from alternative locations. In retrospect, the organization and competence of these folks set a gold standard of how a bureaucracy can work. To that end, I thank all of you who made my experience such a pleasure.

I was here getting my real id photo with my toddler and the worker Curtis made my day. my son…read morewanted to take his picture too and he said "sorry it took so long I had to make sure Hendrix ID was ready too" he drew him a post note picture that says ID with a star!!! Thank you kindness goes along way

Straightforward & quick for being a DMV. I got there 30 min after opening on a Tuesday and I did an…read moreout of state ID transfer which took about 1.5 hours. Remember to take your proper documentations!

This was the quickest trip to the DMV ever. The employees were nice and helpful. It was literally…read more10 mins from start to finish.

I had my Jeep inspected at the Winslow station yesterday. The inspector, Jasmine, was friendly,…read moreefficient, and very informative. It was a great way to start the day! Thank you. Joanne P.

No matter what you're going to the NJMVC for, who assists you, or what kind of attitude you walk in…read morewith, the experience seems detrimental to your health. The atmosphere is consistently frustrating, and it feels like nobody wants to be there any more than the customers do. Unfortunately, that attitude often shows. I understand that work is work, and dealing with the public all day can't be easy, but customer service is still part of the job. After visiting 10 to 12 different MVC locations over the years, this one stands out as the worst I've experienced. The process feels unnecessarily stressful, the environment is unpleasant, and leaving is usually the best part of the visit. If there were a way to avoid coming here entirely, I'd recommend