I went into Merchant , I told the rep to destination I needed something shipped , it was simple ,…read moresame as before ,a mistake was made , I had to deal with the owner making hostile comments to me , he was very angry because he had to correct a .mistake and got very hostile. Extremely bad customer service .

We went to the Groton location to get our trust witnessed and notarized. The staff was so helpful…read moreand patient. There were so many pages to be witnessed and they were very thorough. Also found out they do the TSA precheck stuff there. We enjoyed chatting and it definitely made for an enjoyable errand.

This isn't about fedex as a whole company necessarily. My problem is for the more localized…read moredrivers, and not all of them, but enough. We ordered phones from AT&T, and they were sent fedex. When they arrived, we asked to either feel that the package had the proper weight or to atleast see all sides to check for tampering. The delivery guy refused and got all defensive. We explained it was because my wife and her sister had a phone stolen by a fedex driver and didn't realize it until after signing for it. The box had been cut open and taped closed again. The driver really freaked out then. He ran for his truck almost crying like a small child and refused package inspection. Now fedex is trying to say that it was the wrong address, to cover their butts. We called customer service and they were very polite and helpful, saying all the correct things. But this is a problem that even AT&T says is a problem they get told of a lot! It seems customer service by fedex delivery means the driver can be their own customer and never face and corrective actions, because the company in my opinion likes to sweep it under the rug. The driver was so bad, he said that he would make sure we never go a fedex delivery to our address again! Can you say little child in a big boy body. This is all my opinion, from my interactions, but for me they seem very accurate and true.

I have a long driveway. They rarely drive down. Mostly, it is "customer not home" despite me…read moretaking the day off. Priority shipping means nothing. It is great when the shipper is a large corporation and isn't set up to just give them a jingle and ask for a delivery exception. When you absolutely positively need it done right..... avoid FedEx.

Pleasant Customer Service, and they take care of my UPS and FedEx parcel efficiently. Highly…read morerecommend.

Wow. The epitome of nasty, rude and not customer service focused or oriented. If you can avoid…read morethis place, please do so, and ship your items from another location.

Great professional cleanup services from Dante and the team at Family Cleanout Junk Removal LLC . I…read morecalled and spoke to Dante about the flooding we had in our basement due this week's storm. We had extensive water damage to our personal belongings; we needed the water cleaned up and the damaged items removed ASAP. Dante came the very next morning and gave us an estimate, then came back a few hours later to start the job. Dante and his colleague finished within a few hours and did amazing work. All the water was cleaned up and our damaged items were hauled away. Highly recommend!

Had several piles of boxes and bagged yard waste removed. Very well priced, efficient, and easy to…read morework with. Definitely recommended!

Worked with this company over the course of 4 months as they accepted my belongings from a long…read moredistance mover and stored them for 4 months in their warehouse. When our house was ready they moved my items to my house. I was nervous about storing our items thar long but i was pleasantly surprised there were no odors or bugs or damage. Very happy! Marshall was excellent every step of the way assuring me my belongings would be safe and well cared for. A few small issues on delivery day that were corrected quickly, efficiently and 100%. Nothing is perfect in this world, especially with a cross country move but how it is corrected is everything. Thank you A to Z for an excellent move!

Great experience! They were super thorough in the weeks leading up to the move, making sure to call…read moreme and ask detailed questions about the furniture I needed moved and triple confirming the date and time with me. Kyle is an absolute gem of a human, works super hard, and can teach you to hold open a door with a nickel my service even ended up costing less than the quote!

This is probably not true for all carriers...and not in all areas... but, the carrier at my home is…read moreawful.. dishonest because he/she does a terrible careless job when mail is vital. The carrier has repeatedly taken items i've mailed, and failed to scan so the items never arrive to where I've sent them. (where are they?) True.. not all the time, but 4 or 5 ( in less than a year) items never scanned, never delivered is too much. He/she is lazy leaving huge boxes at mailbox across the street instead of bringing to my door. I tried to call to report..but never can get to actually speak to anyone. This is terrible. a better person deserves that job.

This post office has some of the worst mailman's , I had a mailman steal my kitten of my porch and…read morethe same mailman was parked half way my yard and was taken up our parking spots in front of my home. we had asked him politely to move and he told us that we can wait to park In front of our house that he has more house to get done all while flipping us off . We caught all this on video and also when we had tried calling the office to make a report all they could give us was excuses for him.

I had been waiting for a package and the delivery driver and I kept missing each other (my fault)…read more After their second delivery attempt I received a call from the office checking if I wanted to arrange another delivery method or come to them to pick it up. I chose to pick it up, and drove to Bozrah to grab my package. The office was technically closed but I had bo trouble grabbing my package anyway, and both people I interacted with were so friendly and helpful. Thank you!!

No, not the best, but it's good to have one!! The private competition, I note, turns much of their…read morefreight to USPS; I have opened packages and found a FedEx package inside! I'm going to have to take away two stars for packages that arrive with footprints and are truly filthy. In fact a delicate Christmas Present arrived from a Jeweler pre-wrapped (I will have to give that up!) and I just got a call on Christmas Day and found out the Murano glass necklace was broken so badly I will have to complain AND return it, plus it was expensive and the friend was very disappointed! Sad! Perhaps they should just up the rates for the bulk junk-mailers!! Pass it on to the employees!Just my opinion of course.