The U.S. Post Office in Niantic is terrific. There is always a helpful staff. Thank you so much.read more

I am, as most know, perfectly BESIDE MYSELF about my (relatively) new area. Having moved from…read moreMadison and Guilford where everybody is snobby like it's a sport the people here are just as affluent they just are nice and that's the difference. This post office is so friendly so kind so nice. The employees reach out from behind the counter to help while I'm trying to pack a birthday present for my niece.

absolutly magnificent service…read more customer service skills are outstanding. denise & joe kindness, professional standards, & always willing to go that extra mile.

Literally can't do anything right. Mail continues to be sent to wrong location even after…read morecontacting them multiple times. Also recently an item was packaged incorrectly and destroyed. No wonder the post office is failing

This place is the worst racist place I have ever been to!!!! I was told as a US Citizen that I…read morecould not get a US passport because of 911????? Are you kidding me right now!!!!!! I am a United States native who lives and works here, I was born here and I can't get a USA passport because I don't have a CT license, I have a valid license but no she actually told me that because of what happened in 9/11 I am not allowed to get my passport???? What right do they have to deny me anything that I am allowed to apply for in my country and I don't have the right to it???? I am calling my congress and asking why I don't have the right to a USA passport as a USA citizen my whole life!!!!!!! Let's bring foreigners in and teach them how to fly our planes and give them rights we don't have????????? Is this actually America????

They flat out refused to help me with my passport renewal application. The alleged postmaster,…read moreMaleeka, gave me incorrect information and told me I had to make an online appointment for a passport renewal which is FALSE. It's impossible to make an online appointment for a renewal because they don't exist! She refused to help me. Maleeka refused to give me her last name. If she's not doing anything wrong, why refuse to provide your full name? I called a couple of times trying to get her full name. The phone rang and rang without being picked up. When Maleeka answered when I called AGAIN, she started screaming at me and told me she was calling the police...all because I wanted her last name. My son also called, trying to get her name. He asked to speak to the postmaster and was told, "It's me! I'm Maleeka. Who 'dis,?" She refused to give him her last name. Also, she wasn't wearing a uniform or a name tag. Maleeka needs to be fired. A formal complaint has been filed.

I just called the local office to see how much a small mail box cost and I was on hold for 20…read moreminutes.

I got an email that my package was delivered yesterday. No package in sight. Go to the post office…read morethis morning, come to find out the carrier put it in the wrong mailbox. They say they'll send someone to get it as it's one of those locked boxes in an apt complex. All day I wait. Talked to someone twice, they say they're coming. Now someone probably has my package. If they would've come when they said since I got there as soon as they opened, I'd have my package.

When I was trying to get a passport, they turned me away for not having a drivers license even…read morethough I showed up with a federal id, birth certificate and social security card.

I mailed 20 Christmas cards two weeks ago, in the blue box outside of the post office, some…read more recipients only live a mile away from the post office, NO ONE has received a card yet. Very very DISAPPOINTED, when I called the post office, they said that there's nothing that they can do to help me. They said it was only due to the busy Christmas season. This is ridiculous

Super cute post office! It's Nostalgic not that I'm 100 yrs old but I know it's part of history and…read morewe didn't lose it to a fire or "upgrade" there's just a ton of reasons of why buildings get tore down. I believe they're closed an hour for lunch I didn't go around Christmas but just like any other Post Office through the holidays they're super busy and it looks to be no more than two workers would fit counter/office area