The owner of the ship center abruptly closed this morning. No notice for employee. I have a PO Box…read morehere that I was charged for, and I need to fight this now. This was the only ship center conveniently located in town. Now we have to go to the post office to drop off any packages. So disappointing. 2/2/26

After going to 4 other places, I found this new store by accident. I needed to return a very large,…read moreweirdly shaped object and was unable to find a box. This item has sat in my home for months... because it was such a pain to return!! Mrs Stephanie was super helpful. She didn't turn me away, instead she cut up some boxes and made magic happen! Her customer service was excellent! The store is extremely clean and they have so much to offer besides just boxes. I will forever be a customer because of this amazing experience. You will not be disappointed!! Thank you again for your help!!

The older gentleman that's works there is rude and very unprofessional. He acts like he is doing…read moreyou a favor by doing his job. I've used this location twice and he ruined both experiences. The place is dirty and it stinks.

I dropped off a box containing a phone that I was sending to Apple, but when Apple received the…read morepackage, the phone was missing, and the box was empty. This is extremely frustrating and unacceptable. I entrusted this business with my shipment, and I cannot believe that such a thing occurred. I hope the business contacts me about this. Apple and FedEx are opening an investigation

I'm new to Kernville, so I had some packages shipped and little did I know tha tall my packages…read morewere going to be returned back about 12 packages , I called the locaiton in kernville and spoke to LISA she is amazing she explained in detail what i needed to do to get a PO Box and held all my packages until someone was able to go pick them up. I was not there at the time but she pulled my packages aside to have someone get them. that was super nice of her to . Thank you Lisa for helping me out and for your kidness and for helping residents. AMZAZING POST OFFICE CUSTOMER SERVICE. A BIG THANK YOU TO YOU LISA FOR ALL THE HELP.

Bought something on eBay, my seller used this service. Horrible choice, this shipping center took…read moreone week to finally ship out a package.

I think it was Laura who helped me out, but basically I needed to get a couple forms sent over to…read moremy mom who was unable to get to their store so long story short I live out of the area but they were able to take my payment over the phone, print out the documents And mail them to her. It was quick and easy. I've also visited them in person and their store was clean and I got in and out of there pretty fast. I think this business was a great addition to the city.

Great customer service! We saw employees helping out guests as much as they can, often speaking…read moremultitasking. The lady that helped out my mom and I was extremely helpful!

I brought my box to return for Amazon, old Chinese guy is very rude and unprofessional. He started…read moreyelling at me because I didn't have tape and was forcing me to buy a tape. I had no idea that was a new policy. That man should not be working there with that attitude.

The owners are efficient and offer quality service. Great and affordable prices as well. Thanksread more

The service was sub par and the owner was rude to me during the interaction. Good prices though.read more

If you have a package from Amazon don't go to this store lady was rude and gave my fiance a hard…read moretime to pick up my package. She made sure to tell her the person buying the package needs to pick it up or call it in. First off other Amazon drop boxes don't need a I'd or needs to be the person to pick it up I'm busy I work 12 hour shifts. If only I knew her name I'd blast it here terrible customer service. Went in the morning

I have been going to 6077 coffee rd location for years and what's kept me loyal to this locaction…read moreis Nicole Kitchen!! she's reliabe, professional, & excellent people skills!! Thank you Nicole !!

Lots of services offered. Fast and reliable. We have used mail, fax, and mailbox services. Friendly…read moreand professional.

New remodel looks great. I ran in to do an Amazon return, and I was happy there was not a line. I…read morewalked right up to counter. I was in and out in a couple minutes. Great customer service. 8/19/25