The owner of the ship center abruptly closed this morning. No notice for employee. I have a PO Box…read morehere that I was charged for, and I need to fight this now. This was the only ship center conveniently located in town. Now we have to go to the post office to drop off any packages. So disappointing. 2/2/26

After going to 4 other places, I found this new store by accident. I needed to return a very large,…read moreweirdly shaped object and was unable to find a box. This item has sat in my home for months... because it was such a pain to return!! Mrs Stephanie was super helpful. She didn't turn me away, instead she cut up some boxes and made magic happen! Her customer service was excellent! The store is extremely clean and they have so much to offer besides just boxes. I will forever be a customer because of this amazing experience. You will not be disappointed!! Thank you again for your help!!

I dropped off a box containing a phone that I was sending to Apple, but when Apple received the…read morepackage, the phone was missing, and the box was empty. This is extremely frustrating and unacceptable. I entrusted this business with my shipment, and I cannot believe that such a thing occurred. I hope the business contacts me about this. Apple and FedEx are opening an investigation

I use this company all the time for all my postal needs , the man at the counter is always friendly…read more and ready to help. It's close by where I live and when I drop off my packages He gives me a receipt , which comes in handy .

I'm new to Kernville, so I had some packages shipped and little did I know tha tall my packages…read morewere going to be returned back about 12 packages , I called the locaiton in kernville and spoke to LISA she is amazing she explained in detail what i needed to do to get a PO Box and held all my packages until someone was able to go pick them up. I was not there at the time but she pulled my packages aside to have someone get them. that was super nice of her to . Thank you Lisa for helping me out and for your kidness and for helping residents. AMZAZING POST OFFICE CUSTOMER SERVICE. A BIG THANK YOU TO YOU LISA FOR ALL THE HELP.

Denise helped me with my complicated shipping problem. She knew exactly what to do and was very…read morecourteous and professional.

Bought something on eBay, my seller used this service. Horrible choice, this shipping center took…read moreone week to finally ship out a package.

I brought my box to return for Amazon, old Chinese guy is very rude and unprofessional. He started…read moreyelling at me because I didn't have tape and was forcing me to buy a tape. I had no idea that was a new policy. That man should not be working there with that attitude.

This location is BUSY which means sometimes the line can be out the door and the wait can be almost…read more10 minutes. The staff really know what they are doing to get you in and out quickly. It's the customers that come unprepared~ having to dig around for a receipt or look in their phones for an address. Come prepared, people! I've used their copying, shipping, and faxing services. Many of the staff are bilingual so that is a plus.

The owners are efficient and offer quality service. Great and affordable prices as well. Thanksread more

The service was sub par and the owner was rude to me during the interaction. Good prices though.read more

I have been going to 6077 coffee rd location for years and what's kept me loyal to this locaction…read moreis Nicole Kitchen!! she's reliabe, professional, & excellent people skills!! Thank you Nicole !!

If you have a package from Amazon don't go to this store lady was rude and gave my fiance a hard…read moretime to pick up my package. She made sure to tell her the person buying the package needs to pick it up or call it in. First off other Amazon drop boxes don't need a I'd or needs to be the person to pick it up I'm busy I work 12 hour shifts. If only I knew her name I'd blast it here terrible customer service. Went in the morning

Everytime I use this UPS Store I'm amazed and still surprised! The staff is welcoming, efficient…read moreand professional, my business is concluded quickly and I'm on my way! In today's work world, this is almost unheard of anymore. I will continue to utilize the services and enjoy every minute!!

New remodel looks great. I ran in to do an Amazon return, and I was happy there was not a line. I…read morewalked right up to counter. I was in and out in a couple minutes. Great customer service. 8/19/25