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    US Post Office

    1.0 (1 review)
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    2 years ago

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    Staples

    Staples

    (8 reviews)

    The retail aspect is fine. That's not my issue. It's the copy center…read more First of all, if there's 3 employees behind the desk at the copy center, and only 1 of those employees is occupied, there's 2 remaining employees that you'd think would be ready to help with -customer service-. But no, not at staples! Today (just another average visit to my friendly neighborhood staples) I was helping a friend at the copy center, attempting to print a pdf from an iPhone (an area admittedly I have little experience in since I have never owned an iPhone). I approached the service desk after 5 failed attempts to print said pdf, to ask for some help. Associate 1 was helping a customer. Ok, that's fine, no problem! Associate 2 stared blankly at me while I tried to ask him for help. Associate 3 stared at me, took several sips of his coffee, and began shuffling papers around to make himself look busy. I waited, and waited, and the woman in front of me was quite obviously in a hurry and the associate helping her was slower than cold molasses, a point which the customer also made. In my frustration, I left the counter and returned to the copy machine and after 30 minutes of continued frustration, I finally figured out how to do it, with zero help from the associates. To say that I'm disappointed in staples' customer service, would be an understatement.

    The employees are so consistently rude and unprofessional, I now drive out of my way to the UPS…read morestore and pay the extra $1 Amazon charges just to avoid this place.

    US Post Office - postoffices - Updated August 2026

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