They don't answer the phone. The phone rang for several minutes and then I was disconnected.read more

*** THE MOST UNPROFESSIONAL POST OFFICE IN THIS AREA*** What…read moreI dont understand when it became okay to have a personal conversation via cell phone with "your girl' while you have a line of customers WAITING to get things mailed out, and not only WAITING but literally waiting on simple things because you are too busy having a conversation with your friend. This lady then hangs up and carries personal conversation with the lady who was about to leave for the day (because according to her, the gov'met is keeping her at work way over her shift... AT LEAST YOU'RE WORKING) An older man walks up, he needs a stamp on the letter hes about to mail. He brings up the letter, hands it to her "Hi there how are ya?" He kindly asks. "Sir, please step behind the yellow line" No hi. No how are you.. she continues her convo with her coworker. "Sir your unprepared. You dont have a stamp on this." She says. "Yes, ma'm I was going to tell you I needed a stamp." "I got chu this time but next time come prepared because sometimes we dont have them." She quickly replies. Tells him the total, he pays. It's now my sister's turn. My sister, who needs to mail out a text book to school, walks up and asks, "Hi there, I needed to mail this book out but I'm unsure of which one to use. They also gave me this (the shipping label) so do I just tape it to this?" The ONLY thing I will give this post office lady is the fact that my sister should have known what packaging and ONLY because I had already told my sister, but she wanted to make sure. This lady said after laughing, "well you can use one of those back there (she barely points to where) and honey, this is a FedEx lable" and pushes it all back to my sister. Nowhere on this label did it say FedEx so I'm sorry ma'm how are we supposed to know? My sister goes to the car to wait for me. My turn: "Hi, I'm just mailing these." I made sure I stepped back behind the line. I didnt have stamps for my two envelopes and I knew my third one, being it was going to Austraila I knew would give me an issue with her. Uh oh (I shouldn't be feeling like this...) She looks at everything I give her and then says, "AUSTRALIA?! This going there? Honey you need to fill out a customs card. You sure this is going there?!" "Yes mam. That's where its going to..." "Dang, well ok... fill this out... shaded areas only." I happily do what I'm told. Not so bad, at least she didn't yell at me. I fill out the shaded areas only and sign. I wait back in line. This lady is ruthless. I work in the service industry and I can't believe the way she would talk to the people before me. They wouldn't even do anything WRONG and she was still belligerent. It wasnt until her coworker left that she calmed down. How they have a job and some of us don't, I dont understand. I get back up in front of her and she gets upset at the fact that I didnt fill out two small parts that weren't in the shaded area. So I told her, "I'm sorry you told to specifically fill out the shaded areas only..." "Well now you gotta fill out these.." the exasperation in all of us customers was overwhelming. I dont get why any of us had to have a butt reaming from this lady. We're not children to be scolded. As a server, I will say that even with my most annoying customers, I bite my tongue because at the end of the day, it's my job to provide good service as a representative of not only my company but as myself. Dont like what you're doing and cant wait for your "vacation' on Saturday (as she kept telling her coworker) then just go already. I dont leave my house right now to run into the likes of unpleasant personalities. If you hate your job, quit.

Customer services top notch if anybody says otherwise, they are crazy.The nicest customer service…read morei've ever had for mail ever.I live in egg harbor and I drive fifteen minutes just to go to this post office because the customer service is that top tier!!!! First impressions with me are everything.And this guy hit it out of the park, his name is chris.I highly recommend that you do business at this awesome post office.He's very soldiable, especially if you like.Sports!!! Amazing service, great value for the prices.I highly recommend that you go here.It's the only post office I go to and like I said, I live fifteen minutes away.I can go anywhere else but i'm choosing this place.Because the customer service is top tier!!! Whether it's chris or the lady that works there.Everyone is smiling and happy and upbeat.I have nothing negative to say whatsoever.I have never experienced in my life.Such a positive upbeat post office.It's a smaller post office with a huge parking lot.I highly recommend coming here.The service is the best!!!

Went into the post office and encountered "Chris" who's customer service skills are near zero…read more Told my package (4lbs) had "fragile" labels on them from the USPS and using them would cost me an extra $11.75 so I should take the package home and redo it. I told him I needed it shipped, I'll pay the extra. He rings it up and says "now it's an extra $50". When I moved to Linwood, the first package we tried to ship he tried overcharging my wife, but since she ships 50+ packages a month, she knew he was either misinformed, trying to take extra money, and/or just giving people a hard time. I heard from a neighbor "Chris" is rude to everyone, so today on my first visit, this was proven true. This guy should not be customer facing, keep him in the back.... While he argued with me closing time hit and he kicked out the lady behind me with no service, even though she was there waiting for 2 min. Just a rude and miserable USPS employee.

Friendly staff. Very helpful. Plenty of parking available. Need better signage for entrance.read more

I went in this morning and was waited on by a woman of Indian descent. I had my package on the…read morecounter as I was waiting for assistance. when she came out she didnn't utter a word of greeting but just took the package and weighed it. Offered me two ways to send it and after I made my choice I paid her by handing her the money and she just threw the receipt and my change on the counter. I think she needs to be trained to greet people when they arrive and give the customers and exercise courtesy when exchange money. I am normally outgoing and friendly but she gave me no reason to exchange greeting; hello or goodbye. Dr. Tom Viviano

This location NEVER answers the phone. And when there is a storm I never receive my mail until 6…read moredays later. I have not received any mail since Saturday, it is Thursday. The storm was Sunday/monday. The USPS trucks have drove past my home 4 times today, still no mail. This also happens when our mail carrier is on vacation, no mail!

I live in Brigantine but Atlantic City post office delivers the mail. When there are issues the…read moreBrigantine PO refers ne to the AC PO BUT THEY NEVER ANSWER THEIR PHONE. Lousy service all around but there is no alternative.

First time at this post office and was greeted!! Met a very nice lady Tonya working at the…read morecounter. Super sweet and helpful.

The best USPS! The staff is also very pleasant and very helpful. The USPS opens on time and the…read morestaff goes out of the way to make your experience the best. Very clean and shipping items are readily available. I cannot understand how someone could rate this USPS as terrible. It is not possible.

I am still waiting for a package to be delivered. Yesterday I was supposed to get it and instead it…read moresays that it's undeliverable because of the address! That is a bunch of baloney because the address is correct. I called Amazon. I called the post office number That Amazon gave me and they said yes that is the address they have! So today I was trying to call 5 Columbus Ave. and they will not answer their phone and I tried to call the Pleasantville Post Office and they never answer their phone either. I definitely dislike the Postal Service because they run out of time in the evening so they say that the package was sent it back Rather than finishing their job that day! That's my opinion anyway because you can't get an answer!!! I love UPS because they're so efficient and you always get your packages. It's so much better!!!

They never answer the phone and they are rude and obnoxious. I tried to talk to the post master but…read moreI was told to talk to her boss. I asked his name and she said she's not allowed to give it out. What kind of crap is this package stealing post office trying to pull.