I would love to say that this post office is great, but it is the total opposite! They deliver the…read moremail to other houses, throw the packages onto the porch and they sometimes scan packages and they show as delivered then they either don't show up at all of they might show up a few days later. You never know! The one carrier likes to harass your dogs (not realizing that he's on camera and that you are in the house looking at them) He also likes to curse and carry on and will complain to you how much he hates his job. Its awesome! Another issue I had was someone was taking my packages and the Post Master, instead of doing her job, told me that I should just ask the people I purchased from for a refund and if I couldn't get one to let her know... I let her know and she NEVER got back to me. So, the moral of the story here is that the people at this post office are rude and don't want to do the job they get paid to do.

My wife was on the phone with the manager trying to resolve an express mail refund. The staff…read moredenied certain details of the original encounter with an acquaintance of ours resulting in the phone call. The manager, who did not identify himself by name, constantly interrupted my wife, was uncooperative, and was very condescending. My wife tried her best to explain the details of the issue and the manager kept cutting her off attempting to answer but his answer did not correlate with the details my wife could not get out due to his interruptions. I intervened the call simply to explain that he did not fully understand and should allow my wife to finish what she repeatedly tried to say. He then interrupted me. While trying to talk over him to tell him this is a mutual respect thing in the conversation. He cut me off. Then said my wife did it first. She didn't, but okay. I said this is not professional and he should be respectful. Would you believe it, he cut me off and said I was disrespectful. I asked to speak to his manager. He said he was the senior at that location. I asked for the phone number for the next manager up from him. He said I can get it from the internet and he didn't have to listen to this. Then hung up. This unnamed manager is not a good representation of this establishment and I can see where the rest of the staff takes their lead. Not a good one mind you. They have a two star rating. Not sure if I'm surprised or impressed given all I've heard and personally dealt with with the employees of that location. Bottom line, if you have to go out of your way, cross state lines, cross treacherous terrain, risk life limb and eyesight to get your postal needs fulfilled. Sacrifice your first born. Donate all your organs while still healthy and living. Commit felonies. Smoke Crack cocaine for the first time. Saw of your own foot. Repeatedly submit yourself to waterboarding. Peel back your finger nails and rip your own hair and teeth out. Just to get to a different location, it will be for the best.

I had to pick up some stamps and mail a few things. The woman working behind the counter was so…read morehelpful, friendly, and pleasant! This was my first time using this PO and I just happened to stop because it was close to where I was running errands. But I will definitely go to this one if I need to use a PO again even if it's not particularly close to where I live. I'm super impressed.

Always the best!! Today I mailed two scrapbooks that I have been working on for over a year. I also…read moresent another gift, bought stamps and a fun card (they have so many). Thank you, Amy. You are so helpful and understand that sometimes it takes me as bit longer to process. Sarah, you're always incredibly welcoming and kind also!! Service dog ‍ friendly.

They DO NOT answer phone calls. I DO NOT want to go there to find out if they have the right size…read morepriority box I'm looking for.

I really like this post office. Been here numerous times to ship things, and all of their employees…read morewere very helpful. It's a smaller post office, but I've never waited very long in like. I live in Laureldale, but I always choose this location instead of the USPS on N 13th.

Very nice window clerk! She was kind and helpful to the three customers in front of me too. My new…read morepreferred location!

Monday morning they're supposed to open at 8:30. Six people standing in line and it's 8:40. Still…read morethe doors are locked. Totally unacceptable for working folks and people that have schedules.

Macungie has been my post office for over 50 years and it has gone down hill, really down hill…read more I order also for my company in Breinigsville and saw the package was attempted to be delivered but they needed a code to enter the building. The front office door lobby is always opened and they could have left the package in the lobby, they didn't need to have access to deliver actually inside the office. When my GM went to pick up the package the next day at the post office they told him they didn't have it. Called the Breinigsville post and Tom was very friendly and said the package was there, however it was transferred to Macungie. 3 days later still trying to track down the package. I already sent an message to the post master in Washington last year when they lost my new phone and couldn't be delivered to my house.

These ladies put up with a lot. They are super nice and have been helpful with holding our mail…read morebecause of the snow storms. One of the ladies even helped me compare the best option for sending a money order across country. Very knowledgeable and pleasant.

Great team. Lovely customer service. Very professional and clean. I've only visited a few times…read morebut every time is helpful and accurate. I would recommend for all package and parcel related needs.

Absolutely exceptional service. Stu and Dan go above and beyond!!! They even gave me lunch place…read morerecommendations. Great guys!