I walked in with over 80 Amazon return packages. Not a typo. Eighty-plus boxes and bags, multiple…read moretrips from the car, the kind of return pile that makes you apologize before you even reach the counter. The staff here didn't blink. They were patient, organized, and genuinely kind the entire time, scanning every single QR code, sorting everything into the right shipments, and double-checking that each return got its receipt. They even kept their sense of humor about it, which honestly made a stressful errand feel easy. This is what customer service is supposed to look like. If you have one package or a hundred, this is the UPS Store to use. This crew has earned my business for life, and they'll earn yours in one visit. Shout out to the main guy with glasses (I forgot to ask your name) but he was so kind and the one who keeps me coming back!

Had Linda as the cashier. I have never been met with such horrible and rude customer service. She…read moretalked down to me. Made me open my box, then wanted to charge me to retape it or come back. She was very condescending. My packages barely got shipped as she insisted they wouldn't make it back to Amazon.

inherited my great grandmother's camel back sofa and wingback chair. They were purchased in 1920 -…read moreI found the sales receipt. Grime's really made these look like new. Refinished the wood trim and legs restrung the seating sections and used a color that was perfect. I had the sofa done in 2913 and it needed refreshed so this time I did the chair as well. They take their time and make these antiques look like new. Well worth the cost since furniture made today won't last over 100 years!!

I had two wonderful chairs repaired with Grines. One was a heavy antique chair from Asia and the…read moreother was a 40+ year old swivel desk chair. Grimes did a fantastic job repairing both. They were able to make the antique chair sturdier and repair a broken inset. The other had a full crack in the back and it now looks like new. They picked up and dropped off both chairs, making it so easy for me. I will definitely use them again!

If you need something moved quickly, carefully and at a fair price, please by all means hire this…read morecompany. The day before a company that I put a down payment with, promised to move my item, they took my money, never called or showed up. By the time I called Stokes I was at my wits end and he assured me he would do the job the next day. Don't be fooled like I was, check the company out before hiring. Get the best Stokes Movers.

Ron and his team were excepted! IMy husband and I have used different moving companies and we would…read moreuse them again and highly recommend!! our move was out of state and from the start to delivery they made it a stress free process. Ron and his staff were on time, we're extremely careful with our things, packed everything with a lot of talc {We didn't use a 3rd party for our artifacts}, everything was delivered w/o damaged! They were great!!

The cuckoo clock that I purchased in the Black Forest three years ago was not running properly and…read moreI was in a panic. Was thrilled to find Paul and the glowing recs for his services. I had no difficulty making an appointment and was given very specific directions to his home. He admired my little clock, had it running smoothly in no time, and did not charge me, as he said it was a simple fix. He gave me a quick lesson in recognizing the proper tick-tock beat. His knowledge and expertise were much appreciated. I was in and out in less than 10 minutes. I did, however, find him brusque and not interested in chit chat. He dismissed my attempts to understand what I may have done to cause the problem saying he was too busy. I found that a little off putting so that is why I gave four stars.

No need to search any further. Paul's Clock Repair is the go to place. My Hermle 7-day key wound…read moremovement, triple chime mantel clock had an apparent broken hour hand gear. Paul diagnosed the problem and gave an estimate up front. He was able to repair the damage for less. I'd much rather an overestimate than a surprise additional charge. The 1.25 hour trip was well worth it and the scheduling of the repair was expertly handled by Judy. In consideration of the travel time, they accommodated within reason. Paul was very courteous and his knowledge is undisguisable. He reviewed the best technique to wind the clock and he gave very helpful information on how to set the clock, which was not included with the clock purchase. We will spread the word. Thank you - to both!!

Took my Krank amplifier here today thinking that I needed my tubes replaced. These guys did a full…read moretube test, let me know that I didn't need new tubes, and didn't even charge me for the test. I was ready to spend at least $100 on a quad of power tubes. Bought a can of electronics cleaner from them, I'm gonna clean my potentiometers and hopefully my amps problems disappear. Will definitely be bringing my amp to them if that doesn't fix it.

From the owner: At Hollowood, we have worked hard to become Pittsburgh's Premier music store and be the source in…read morePittsburgh for all musical interests. We are growing rapidly and expanding our store in order to provide all of the musicians in Pittsburgh the best selection and pricing in the area. We are committed to our base here in Pittsburgh because we believe our best customers are in our own backyard and as the music scene in Pittsburgh continues to explode and become well-known, Hollowood wants to earn your confidence that we are the best in Pittsburgh. And if you think of it, over 50 years of being the source of the best musical needs in Pittsburgh, why would we change that?

They have seemingly unlimited array of chairs desks and whatever office furniture you need!…read moreFriendly patient professional sales team will make sure you get exactly what you need! When I started working at home, my old chair was not cutting it!! They helped me get something cozy enough to concentrate and the right posture too!

UPDATE// I received a call on 2/15/23 from Jamie Salicce who is the Director of Sales and Business…read moreDevelopment at Tri State Office furniture to follow-up on my negative YELP review. He apologized for my bad experience and attributed my bad experience to poor training with the sales associate which includes Store policy, product warranty information and for me loading the chair in my car. He followed with the chair should have been loaded into my car by someone from their warehouse which is across the street. Jamie explained that the restocking fee only applies to the special order of a new office chair and not one they had on hand in their warehouse and said he would refund the rest of my money today. A short while later he called again to say the refund has been issued. It renewed my faith that even a smaller business is concerned with providing good customer service. ****************************************

they are always delivering the wrong mail to the wrong address I don't even think they're paying…read moreattention to what they are doing and it's so hard to get them on the phone down there if I couldve I would've gave a 0 rating

I had to go into this branch to speak with a supervisor to find out why my home business does not…read morealways get a mail pickup. I have a problem whenever my regular postman has a day off or is sick. I went to speak with a supervisor and they told me i was at the wrong branch that i had to go around the corner to the main branch to complain.??????? I went as it is basically the other side of the building. I went in and no one could help me no supervisor was there and I left my name and phone # and no one ever called me back. Terrible customer service and no where near the amount of staff needed to run a business. The actual post office was ok but the fact that no one called me back and there was no one to talk to was very annoying. I run a business and needed to talk to someone. I can see now why the post office looses billions of dollars a year. The system is broken and we the consumers pay the price. Terrible customer service all around.

Friendly, efficient, courteous, professional. How they maintain such great attitudes is a mystery…read moregiven the rudeness of the cranky and abusive customers.

Have lived in Crafton for most of my life, and I have never had a bad experience with our post…read moreoffice. Quite the opposite. Some of these reviews are shocking to me. Thanks USPS for keeping our little post office going!