Always quick and professional service. They have helped with all my shipping and copying needs. I…read morewould highly recommend them.

I cannot say enough wonderful things about this store! They have been a tremendous asset to my…read moree-commerce business in more ways than I can count. Always super friendly, very accommodating and always find a solution to whatever the emergency is that I bring them.

I've lodged complaints with their parent company twice and haven't heard back. Twice now my…read morepackages have been delivered to other addresses than mine and no response. The driver apparently can't see the address of my house, clearly on my mailbox and house, is different from all the other houses around me. And I believe he knew for sure the second time, his picture of the delivery was a patch of unidentifiable concrete. Not happy not getting to pick the delivery company used for items by Amazon among others. I just had another shipped using FEDEX. I'm filling out every possible post to the seller, Amazon and everyone else letting them know I don't appreciate the choice to allow this to continue.

They can not deliver to the correct address. I ordered meds for my dog and twice they delivered the…read morepackage to the wrong address!! Twice!! I have a house number on my house and on my mailbox. I even called the shipper, Chewy.com, and asked to have a different carrier. No luck. Chewy is great. FedEx no. You can not talk to a live person no matter what you do. I have opened two cases and have never heard a thing from them. I guess I will have to go to the store to talk to someone. This company is the worst. Either they can't use a GPS or can't read. I will not order anything else that uses FedEx.

I recently dropped off a package at Postal Plus and learned something I wish I'd known earlier:…read morealways ask for a receipt. The team was friendly and took my package, but they didn't automatically provide proof of drop-off. Unfortunately, the shipment never showed up in the USPS system, and I ended up losing the cost of the product. The owner was responsive when I reached out, which I appreciated, but there wasn't any help for the financial loss. Overall, the shop seems helpful, but their process doesn't include giving receipts unless you ask--so make sure you do. Sharing this so others don't run into the same issue. A quick receipt can save a lot of stress later!

Advertise they are a UPS facility but was not able to scan the code to print a label. Older…read moregentleman was unpleasant. Do not recommend the business and will not return.

I recently used this business for a uhaul rental. The customer service probided at this location…read morewas very friendly and courteous. If in a situation to do any business this location offers I wouldn't hesitate! Top notch!

During this awful Covid19 pandemonium, I needed a reliable shipping service that was not only open,…read moreand using social distancing, but to also assist me with sending not only Easter gifts to my family (that I cannot go see in person), but also handle my grandson's 1st birthday gifts. This place rocked. Not only did she help me pack two packages for my family, but also was very friendly, reasonably priced and best of all, both families received the packages in less than two days. I would recommend this business to anyone.

Jim the owner and his staff went above and beyond helping me get a medical package delivered. Thank…read moreyou so much! You all are great!

I'm in this particular store, several times a week. It's a very well-run store... employees here…read moreare polite, friendly, professional, and work hard to get customers taken care of. And James is the best!!! Always greets me, and many others, by name. Brightens my day, every time I go in there! :-)

The fact they charge 1.00 to ship items USPS when you already have a label is ridiculous. Only…read morestore around that does this.

nn no mm n I'm m…read more I've been a customer of Goin' Postal for several years now and have been very happy with this relationship. They know me and my business and have always been great to work with.

I work remotely for a professional services firm and needed to get a proposal printed and delivered…read morelocally (local to the UPS store, not me) the same day. From my first phone call to the final (documented) delivery by one of the store managers, I was impressed by the kindness and willingness to help make it happen! If I lived in the area I'd be glad to go back. But, if I ever have a proposal that needed shipment in nearby MO again, I'll definitely give them a call! Thank you Star, Stephanie, Jim, and Phyllis for making my day a little easier and less stressful.

I went there to ship a package and emailed them the packing list and had them pack it up for me…read morepaid he said I was all good to go and then two weeks went by and the package never got to where it was supposed to go. I called and immediately off the bat The woman I was talking to was giving me attitude. The lady insisted it was my fault and would not even listen to me and just kept cutting me off before I could even finish a sentence to explain the situation . I asked to speak to a manager and she immediately was giving me attitude talking down to me and sticking up for the lady and was just as rude. They ended up finding the package just collecting dust on a shelf because they didn't know where it went... The fact is is that the guy that packed the package for me said I was good to go. I paid and left two weeks later. I called to find out that my package was never sent. It's my fault and I'm the one that gets belittled and talked down to instead of them just saying sorry that they made a mistake. Clearly the manager and this other coworker were friends and had no intention of being a professional with me immediately from the start of the call. I also have proof that the email was sent on the day they boxed it up and forgot to put it on. I tried telling her this and she just interrupted me and said " THAT DOESN'T MATTER!" I asked them if I could email them the shipping address and they could put it on and ship it out for me and immediately they said, "No why should we need to fix your mistake? You're gonna have to come in and get the package yourself." So after being belittled and bullied, they still wouldn't just resolve the situation so I went in. I went in and when I said I was there for the package calmly and respectfully, I was met with rolling eyes and rude demeanour. I asked them if they could please print out the shipping address for me so I could put it on the package and she made me pay for it when I have a receipt that shows I paid weeks before... She didn't care. I never make reviews and I'm a very levelheaded person. I couldn't believe that I was talked to, talked over and yelled at by two girls one being a manager instead of them just trying to fix the problem. I asked for their names and they wouldn't give them to me. I have since been going to the Arnold store and they have been very helpful, friendly and amazing. Trust me, it's worth the extra drive!

They left door without knocking. Left one box but the other needed signature and I couldn't sign…read morebecause they never knocked. Called the office after waiting all day for apple phone, seeing the guy walking away to truck. Woman answering phone solved my problem by telling me that they would deliver it tomorrow. Which does me nothing. Office woman told me the driver had a helper running packages to door. Can you say, FedEx?

UPS in East Alton Illinois is a JOKE. I sent a package that was picked up on a Friday nov 29 AND…read moredelivered to the East Alton hub on Nov 30th. My email says my package WILL be delivered ​today (mon.Dec 2 by 3:pm) BUT, when I check my email, it's says "miss sorted. When I called the hub, they have NO CLUE where my package is and the lady on the phone was a real bitch and had NO solution or was NOT helpful. They need to fire her. . DO NOT USE UPS. YOU ARE MUCH BETTER OFF USING FEDEX. I WILL NEVER USE UPS AGAIN...!!!! If I could give a zero star, I would.