First time I've ever gave a 5 star rating for Keokuk, Iowa post office, but I had a problem with…read morethe key to my mailbox at my Apt. Complex and called them and talked to a young man named Cole. He told me exactly that everything will be taken care of tomorrow since no one was in my area today. He said it will be fixed, took my name and number and will call me tomorrow when it's done. This is the best customer service from Keokuk Post office that I've ever experienced. So if anyone needs help... Please ask for Cole. Very professional and caring. Brenda Huffman Keokuk, Iowa.

I had a delivery of video material sent to me initially in mid-November. I missed it due to a…read morevacation, so I had it sent again by the sender in mid-December. The delivery person was irritable and didn't want to exert to deliver, so they immediately gave up and help my package up at the post office. I was unable to arrange to get there, so I never got my package due to lazy people. Avoid this like the plague.

Why was my jury duty delivered to the wrong address? Wasted 15 minutes on the phone trying to…read morecontact your service no answer. No service quality poor at best from this post master. No value went No service is provided.

All of these Postal Workers & Rural Mail Carrier's are terrific people. I've never had a problem…read morewith any of them. Now their work has tripled over the past 2 to 3 years and their additional amounts have caused them to do Deliveries on Sundays. Never a Problem in 80 years.

Mail service could attempt to ring doorbell before just leaving a notice in the mail saying no one…read morewas home for delivery with signature.

I've always had great service with a smile at the USPS in Macomb.read more

They don't ever answer their phone I'm homeless waiting for important mail and not currently in the…read morearea so I need to know if my mail is there or not before wasting a trip

Wally, of Wally's Tractor Hats, is in Mt. Pleasant to be a vendor at the Midwest Old Threshers show…read morefor Labor Day weekend. He needed some stock and so we had 5 boxes of merchandise shipped via UPS to the Post Office in Mt. Pleasant. We have NEVER had an issue like the one we had today. Wally went in to pick up his boxes and Albert (the head clerk) extorted $110.15 out of him for USPS fees because we did not send them that way. Wally had picked up a box sent via UPS from there 2 days before with no charge, so why a charge today? I spoke with a nice gentleman at UPS in Burlington and he told me that there should never be a "pick-up" charge at the post office for UPS parcels because they pay to have USPS deliver packages for them from time to time. This is a black eye on an institution that already has problems, without adding a power trip from the clerk to them. Also, the post master came from the back during a heated discussion over this to reinforce the extortion amount. My father paid, because he needed his boxes, but I am going to dispute it with our credit card company. Anyway, after reading the google reviews (and leaving one of my own) for this post office I can see that the customer service there is an ongoing problem.

Incompetent and time consuming I wasted money on next day delivery for something that will be…read moredelayed due to "animal interference" despite the fact that all the animals were put up at the time. And apparently the drivers aren't allowed to contact me when they bring my package so that I can help them to avoid nonexistent "animal interference" in addition to that it took me 8 phone calls and over an hour of my time to learn this small piece of information. This is the second day IN A ROW. That this has happened. And apparently picking up the package from the facility isn't an option because the drivers (whom I can't call) have it. So I recommend using a REPUTABLE establishment...not a joke like this one, one star is overly generous. I just got an update from amazon informing me that the package that is currently about 10 miles from my house will take a week to get here; even if they walked here it wouldn't take that long. I am disabled and unfortunately I have to rely on institutions like this that clearly have no respect for the handicapped, I am considering contacting the ADA because this negligent behavior could have been a real problem if I had tried to send medical supplies I'd probably be dead by now. I could have rolled there in my wheelchair in less time than it would have taken them to drive here.