This store never gets better. They refused to accept a package claiming a symbol on the box was…read more"hazardous". It was a reused soda stream box which never had cartridges shipped in it and was previously transported by ups. The box was being reused to ship Ziply equipment. I asked if I could just cover the symbol with a label since it's not hazardous. They refused and of course they wanted to sell me a new box. Which is the exact grift they did on my last visit here when trying to return items to Amazon. Paid $36 for two boxes! For this item, I went down the road to Staples and they accepted it with no issues and were super friendly. This UPS store GRIFTS- no other store like this one in the NW since they like to claim all UPS stores operate like this. It's only them.

Workers lack basic thinking. No regard for peoples things pushing them into packages like…read moreeverything they touch is worthless.

The manager took forever to help me. Then when my order was wrong offered me no solutions to fix my…read moreorder. I went in to try to print another way and she offered no support. Just took my money and offered no service to fix my order.

Came in to ship a package and waited for over 5 minutes for an employee to notice I was waiting,…read morethen made my way toward the back to ask if anyone was working out front just as the store manager came out. Then, the store manager couldn't complete the transaction correctly. I finally left it with misspelled names and an incorrect phone number. At least the ship-to address was correct, so the package will get there. And it was inexpensive compared to USPS.

Best incentive to go all the way to Coeur d'Alene to shop Best Buy. Staff needs to be educated on…read moreCDC Guidelines for masks on asthmatics and the resultant liability when we cough so hard we pass out and injure ourselves from the deadly buildup of CO2 in a mask. The staff was quite belligerent about me having a mask to shop here (which I will avoid doing from now on) as well as my 24-week pregnant daughter, who was advised NOT to wear a mask as well. We will not be back.

I purchased a hole punch, that I discovered after returning home, was broken. The cashier, on…read morepurchase, informed me that there was a 14 day return period. Upon returning to the store, I was given a couple options. Option 1. Take it and hold it for an exchange. Option 2. Pay for a new one that they would order in (why do I need to pay to stock store shelves?). And option 3. Hold onto it and return it, then buy another one when it's restocked. We discussed that option 3 would work best for me, since I need it to make face shields to donate do healthcare workers on the front line. However I voiced a concern with the store manager that since it was broken out of the box, broken merchandise would not be accepted as a return some unknown number of weeks down the line. Rhonda, the store manager, was unwilling to provide a written note of acknowledgement on this issue, and proceeded to provide me with a bureaucratical re-reading of the return policy on the receipt. Which, as per staples.com, requires that the product "be returned in saleable condition with the original packaging." Being that this was damaged, that return policy did not apply, and I feel as if Rhonda was attempting to manipulate me into a sale for which no return policy or remediation would exist. Given these circumstances, I had no choice to return the product. Thank you, Rhonda, for your ability to easily deny any accountability, for providing me inaccurate information regarding the Staples return policy, and for delaying a shipment of important medical supplies.

I bought a couple pairs of funky (bargain buy) pants at a thrift shop that fit width wise but were…read moremuch too long ... I found this gem on Yelp & decided to check it out bc ~local business! Was a little tricky to find because they're upstairs but as long as you're on Moscow's Main Street reading door/suite signs you'll find it by the bagel place! Anyways, Amy (I think!) was super helpful and had me try on my paisley and purple pants in the dressing room & then pinned them to the length/taper I wanted while discussing my final vision. I also brought in a torn coat and they explained their pricing/labor/time for the 3 pieces very clearly and professionally so there were no surprises. I felt super comfortable and (despite poor Amy casually suffering the stench of my skating sneakers in the dressing room- I'm sorry!!) well taken care of by the gals here who called in two weeks (as they said they would) with a v fair price (as expected). Best part: my pants look frickin fabulous!!! So happy with their service- go to them if you need hemming/tailoring or any clothing repairs bc it's so worth it :) thank you!!!!

Support small businesses!…read more The staff here was very friendly and helpful despite it being an unusually busy evening. They store is a decent size for a tailor and they have multiple sewing machines/threads for their sewing classes. They play great music too :) They charge a little extra for rush hours, depending how short of a time frame you need your alterations by, but it seems reasonable. They were the only tailors I could find in the area (Spot Shop in Pullman does not offer alterations anymore) and I was so relieved that they had such great customer service. They have an area with little handmade merchandise for purchase, such as baby bibs and yoga mat holders. I got a cute chicken/rooster print boho bag. I hope they open up a stand at the Moscow Farmer's Market soon...they have such cute prints for their fabrics! I am having a bridesmaid dress hemmed and will be receiving it next week but I am sure that it will turn out great. I will be back again if I ever need alterations!

I called Josh to see how far out he would be to do a home inspection on a home we had an offer on…read more He was able to get us in the same week. He was prompt in responding and was extremely easy to work with. He was on time and extremely thorough in the inspection. He spent time explaining what he had found and was extremely timely in completing the report. He has been more than willing to answer additional questions. I would highly recommend Josh to anyone looking for a home inspection in Moscow

We called Josh to get a home we were purchasing inspected and we needed it done pretty quickly…read more Josh was able to accommodate us. He was very easy to work with. He communicates what he is going to do, when he can get there, how long it would take etc. He made it very easy for us. My daughter met him at that house and he went over everything he had found in his inspection. Next he was able to email us the report shortly after he was done. Then he called us on the phone and explained to me what he had found and gave me his thoughts on what needed to be repaired and how it could be done. We had a follow up question the next day and Josh went back over to the house take care of that for us. Called right up and told us what we needed to know. Working with Josh couldn't have been any easier and his work was top notch.

I love this store. I shop there whenever I can. They're excellent for the community too. And…read morethey're super friendly.

From the owner: Palouse Habitat Surplus Sale sells donated home improvement and décor materials to raise funds to…read morehelp build and repair homes in Latah and Whtiman Counties. Items for sale include lumber, fencing, plumbing, electrical, outdoor & garden supplies, cabinets, furniture and antiques.

Great hometown Eagles. Comfy, yet roomy bar area, with a ton of square footage for events and such…read more Very clean and well maintained. Nice cross-section of young and older members, and it was great to meet several of the aerie officers while we were there. Cool thing was they were all the younger generation, so it's safe to say the torch has been passed at #2277. That is critical to the survival of the fraternity/sorority. Pretty darned busy on a Tuesday afternoon, and that in itself tells ya somethin'. Everyone was Eagle-friendly, and Moscow is certainly one of our favorites clubs in the PNW...

In our ongoing travels to visit Eagles Clubs, once again we found a wonderful little cozy club…read moreright in downtown Moscow, Idaho at 123 North Main. Easy parking out front on the street, even if you have to park around the corner if it's crowded. Really cozy main bar/restaurant with a large dance floor, 10' x 10' stage for live music, popcorn machine, darts, and very nice bar plus table seating. There is a large banquet facility just beyond as well. And as always, just wonderful people inside always happy to welcome new visitors or members from other Aeries around the country. If you're already an Eagle, stop in and say hello! And if you're not, it's a very welcoming organization with very easy admission policies to become a member, and then start to enjoy their amazing bar prices and camaraderie of the members. Great Eagles club - by all means stop in and give them a try!! This is one of the coziest Aeries we've come across in our travels.

I made an appointment with castle carpet about a week ago. The date and time was set. They…read morecontacted us about a hour before our appointment and said they were going to be about an hour late, due to the costumer they were at wanted more things done. Then they called and said they would be another hour late For the same reason I suppose. Two hours late on a weekday afternoon because a costumer was being fickle. Not cool castle carpeting, not cool. The guy who came did a great job but management needs to get their act together. I will look for other options next year.

From the owner: We are the longest running Emergency Flood and Water Disaster response company in the Palouse. Many…read moreother companies have started up recently advertising as disaster response but they do not use the right equipment, and will tear your house apart to get rid of mold. Castle Restoration & Cleaning has all the non intrusive remediation equipment to get your house clean and while not tearing it apart. We are also one of the only companies backed by the IICRC in the area, so if you want a truly professional disaster response company for smoke, fire, trauma, or flooding in your home, give us a call. Castle Carpet Cleaning, nestled in Moscow, ID, is your trusted partner in water damage restoration. Our skilled team employs cutting-edge techniques to salvage and restore spaces affected by water-related incidents. From extracting excess moisture to preventing mold growth, we offer comprehensive solutions to restore the integrity of your property. With a commitment to swift response and exceptional service, Castle Restoration & Cleaning is your fortress against water damage.

most post office workers are kind or at the very least polite. but the bald guy with a red beard…read more(maybe 40s) who worked on 4/8 at around 3:30 pm was so incredibly rude. he was snappy and all around a jerk. from the moment he began "helping" he was unkind. I had asked to mail something and he immediately began snapping at me telling me I needed to tape my label. I had mentioned that I wanted to make sure that it was labeled properly because it had been incorrectly labeled the last time by the post office and I was now re-sending it and he became very accusatory stating that i was the one who had the label and he wasn't adding another label to it. he kept interrupting me and just being rude. when I had asked if they had tape I could use he continued snapping at me telling me "I'd have to purchase some." and "that's why he told me to tape it on." it actually took another customer stepping in and being nice to me for him to suddenly change his tone. even if everything he said was correct he was so nasty while doing it. perhaps he should find a job that doesn't require him to work with the general public and actually treat people with human decency. ‍

Avoid this place, service was terrible. Seemed like this business was not interested in the quality…read moreof the customer experience at all. Had to wait in line for a long time to get terse interaction with a surly woman who seemed very unengaged when she took my order. In the meantime it took forever for my order to arrive having ended up in seattle instead of the east coast by mistake. While the 40 something cent letter seemed like a really good deal, the other items seemed really expensive, and the prices seemed not to make sense at all. I paid about 13 dollars and it ended up being only a tiny 2 ounce widget to send to England. The staff bringing the orders out to the houses seems great, it is mainly the people who take your orders who seem to think that you are a major annoyance.