The woman who works at the desk acts like shes doing you a favor. She is very miserable and…read moredifficult to talk to. I was a nervous wreck trying to make sure I got a package to my daughter in the U.S. Navy. She made it an unbearable experience. This person should be fired immediately.

The post lady never brings the mail that requires a signature. They place a pink card in your…read moremailbox when you are home or standing in your driveway..

I Went to the post office 1/06/2022 to get 5 money orders and while I was filling out the money…read moreorders and putting them in the envelopes to mail when I realized I forgot to get stamps. So the woman at the Counter, did I mention she was very pleasant gave me the stamps and offered to take my mail. I thanked her and left. Later that day I told my husband I got stamps he said where are they? Of course they were no where to be found. So I called the post office and the same Woman answered and I said to her I wonder did anybody and she interrupted me and said you left them here. she said I put it in an envelope for your postmaster to deliver to you tomorrow. Wow, That blew me away. sure enough next day it was in the mail. To The Postmaster of of the Bath Office Thank you for the great Service this woman provided. I wish I got her name but, I Didn't get her name but she said it was her day off but that she came in for Lew. A Very Thankful Loyal CustomerSharen Compasso Harhart.

I made 3 online appointments through UPS for passport photos and applications. Two of us had to…read moreleave work to come here. I received text and email verification the night before our appointments confirming them. When we arrived we were told the passport person left early. We were not notified. Do not go here for your passport. Try Whitehall Post Office!

I have had 5 packages that said they were delivered but they were not. I have tried to call but…read morethey do not answer within a timely manner. I am mad. And we used to have 1 person delivering but now there are multiple people and we live in a neighborhood so why am i missing mail? if i could i would put 0 stars

The post office sucks. They don't deliver the mail to the right address and they never answer the…read morephone.

Great place. Beautiful building. Folks at the windows have always been extra helpful and nice…read more Occasionally there are clueless annoying customers at the window for what seems like hours -- maybe like the ones who write negative reviews here -- but even with these rude, selfish customers, the workers are as nice as possible. I prefer this WPA era building to the more "modern" USPS buildings. It has that warm old building feel. Parking can be hit or miss right at the door, but they DO have many free spots for drop offs, and it's not impossible to cheat a spot nearby. I always find a way to park briefly. Or, sometimes I park near one of the great restaurants nearby where I have lunch after dropping off my mail. This is a priceless, valuable treasure. I hope they keep it open forever.

Trying to track a package last scanned at Phillipsburg NJ PO. Found a phone number which rings and…read moreeventually goes dead. Have called 4 times this am, same results. Why is there no customer support? Why is no one answering phones?

this is my first time having a package delivered from the north east and this place sucks, why is…read moremy package taking 10 DAYS at this location???? 10 DAYS??? yall jersey mfs smh

Been a long term customer at this post office. Own property in the area, know the Postal Clerks…read morewhom were all amazing. Had to come to PA to pick up mail, and I called prior to traveling out, thinking the same staff were still working in this location. A very rude lady named Susan answered the phone. I asked a question, and the entire conversation was terrible, she was rude, over a simple question that the other Postal clerk answered. Knowing this is not how a Postal experience should be, I called the main Post office in Bethlehem on Airport Road. A very pleasant lady explained that staff had changed sadly, and this mean lady was only temporary at the Post Office I patronize. Thankfully, Susan is only temporary. I also learned that I'm not the only one to complain about her nasty demeanor with customers. When I arrived in person to get my mail. Susan refused to want to give me my mail, even though I showed my Pennsylvania ID with my address. Susan stated, if I did not buy a key from her, she was not giving me my mail. After I drove 90 minutes to the location. Thankfully I had spoken with a manager that was over Susan, and they told her to give me my mail. Then she proceeds to attempt to give me orders as if she thought I was a child. I told Karen aka Susan exactly what she was, and I said it loud enough for her Supervisor over the phone to hear it. I understand we are in a challenging political climate. If I am polite, courteous, do not think for one minute, I will tolerate anything but polite, manner able service. Under no circumstance will I pay for disrespectful, demeaning, rude service, from anyone including Karen's.

I come here from time to time and always have a pleasant experience. Today I came to send certified…read moremail with no idea how that process worked. Nadia was so pleasant, kind, helpful and even assisted me with some extra tape to ensure my package was secure. This may sound like a small gesture but I have had plenty of bad usps experiences in my life. Thank you so much for your excellent customer service, Nadia. And reiterating the whole certified mail process to me so I could understand the expectations.