I love this post office. Very rarely is there a line and the employees are extremely nice. The…read moreplace is always clean and organized too. Post office boxes have easy access too.

The only reason I gave it to Stars it's the person inside the office is nice but they have a bunch…read moreof jackasses that deliver the mail always putting someone else's mail in my mailbox they come all different hours of the day and sometimes they don't use mail trucks to use their personal vehicles with makes it worse I don't know how many times I got to call and complain about the people delivering the male I'm so sick of the delivery people they also write notes on your door and then don't pick up the notes the next day and drop your product off if people don't want to do their job they shouldn't work

I honestly cannot stand the Northampton Post Office anymore. This place is an absolute disaster…read more They constantly lose mail, deliver packages to the wrong addresses, or mark things as "delivered" that never show up at all. It's not an occasional mistake either -- it happens over and over and over again. Trying to get help is a complete joke. They never answer the phone, and when you go there in person, the employees are some of the rudest, most ignorant, and most unhelpful people I've ever dealt with. Nobody takes responsibility, nobody follows up, and nobody seems to care that people's mail and packages are constantly disappearing. I've reported the same issues multiple times and nothing ever changes. Every interaction feels like you're bothering them for expecting them to do the bare minimum part of their job correctly. It's unbelievable that a service this bad is allowed to continue with zero accountability. At this point I have absolutely no trust in this post office whatsoever. If there were literally any alternative for regular mail delivery, I'd use it immediately.

We have informed delivery. We were expecting three pcs of mail from our bank and two from a credit…read morecard. We never got them. No One on our street or the street over from us received mail that day. We checked our cameras for 12 hrs and no mail carrier was on our street. When we reported this to the postmaster he told us he could tell when the carrier was at our home. 5 minutes later he comes out saying someone else will have to look. He was rude and told me I was accusing the carrier of stealing. I said well where's the mail and why can't you prove when he delivered to us. He walked away. We never got our mail. I made complaints and nothing happened.

As we all know, having to deal with the USPS on any level is usually about as fun as getting a root…read morecanal through your rectum and this is especially true when attempting any person to person interaction with the location on Wood Street in Bethlehem. Unfortunately in Bethlehem if you are near Main Street you are quasi-SOL for postal choices. I mean you could go to the Southside location with it's nonexistent parking. Or you could go to the Wood Street location with it's (as my Yelp buddy Glenn T. knows all too well) shall we say colorful collection of Nazi-like staff. Or you could drive all the way out 512 to the location in the industrial park, but that's kind of a PIA. So, enter the (yo-yo) westside location as a great alternative. Friendly staff coupled with ample parking (park in the back of the building ideally) make this location to me the ideal choice for the rare times that I have to go postal in life.

The staff at this location are always friendly and informative. They provide great, consistent…read moreservice every time I visit. With ample parking and close to other shopping choices, this is an ideal place to stop for your postal needs.

The guy at the front who deals with customers is an unpleasant experience! He back talks to…read morecustomers just trying to buy stamps and pick up Priority Mail packages. He shows a contempt for both customers and his job. Might. Be. Time. For a change!! The woman who fills in is so much nicer to deal with. And my mail carrier Betty is a sweetheart! Hard worker. Pleasant.