I have been trying to get the key to my mailbox in my Condo complex as well as to find out the the…read moreTower # and box #..this is my home, why is it easier to find this info for my current home in a different county and not at my new home???

Consistently the most inept Post Office I've experienced. The woman who operates this Post Office…read morehas no customer service acumen, and treats every request as if it's a burden to her day. I've had overseas packages that never arrived, letters missing, including everything ever sent by the DOL. The service is so bad, I opened up a PO BOX in Buckley. For the love of the community, the woman needs to be replaced with someone who cares about their job.

Bad returned mail cards for James Graham @post office box 8 south prairie Washington that is the…read morecorrect address and very rude

I have been using this Post Office for over five years. I have found everyone there to be friendly,…read morecourteous, competent and helpful. The facility and location are kept clean and organized. The staff are some of my favorite people.

The Good: Friendly service and 2 minutes from the house…read more The Bad: Closed on Saturday for whatever reason, no mail route on my street (even though the next street over does)

The Front desk ladies and amazing at customer service as I said in previous review-that being…read moresaid... The post master leaves something to be desired in the customer service department. A package said delivered on app and clearly it had not been (all my mail goes through them-if was a fraudulent transaction and I need her help to work with pay pal on the issue (a letter stating the tracking # was not one they would except because it did not exist in their system. She refused- she knew it did not arrive because the # would have been undeliverable, but she not only said NO she was very rude...I could not wrap my head around her reluctance in helping a customer prove a package did not arrive when in app it says it was delivered (it was an item worth 28$ it not like it was that big of deal ) but her rude attitude toward me was very unprofessional and made it a big deal. But I will say again all the other ladies in Buckley post office are very kind and helpful. And I have worked with the public so I know a person could have a bad day, but on my worst day I would never treat a customer as horribly as she she did me.

Not sure what's going on with post office, we have so many delivery issues from this office…read more We've lived here for three years and have only seen it get worse, Stopped in here Friday to try and pick up a package that said was "incomplete address" The place was not open, some staff could be seen but the door was locked and a hand written note taped to the inside. These guys need help, the place needs to be staffed properly.

Showed up 10 minutes after they opened and all the lights were off and doors were locked. Waited…read morefor another 10 minutes until one of the employees said, "the person with the keys aren't here yet so you all should just find a different post office." Came back later that morning when they finally opened and I overheard the employees in the back laughing and making fun of all of us who were waiting in line. Also, the guy working the front definitely hates his job and it shows. Horrible customer service!

This post office is located downtown Puyallup. The building is old but the exterior looks nice…read morethough. I was able to park at the curbside. The interior was pretty clean. Customer service was great. When I arrived here there were a few people in line ahead of me. I was able to get assistance within a reasonable time about 25 minutes.

Have more than one person behind the counter. Especially when there are customers lined up back…read moreinto the lobby and only one lethargic employee behind the counter who moves slower than the second coming of Christ. Amen.

I recently lost a valuable package due to a misdelivery, and despite it being the post office's…read moreerror, they made no real effort to help me recover it. They simply repeated what the scan showed -- "delivered in mailbox" -- even though I never received it. They also told me they couldn't knock on doors to check who might've received the wrong key. That day, only three parcel lockers were open. If my package was misdelivered, one of those boxes would have received my key. If not, then the key was never placed in my mailbox at all. So where did my package actually go? Unfortunately, they closed the case immediately with no real investigation and no follow-up. This experience has left me unable to trust them with my deliveries. And based on previous reviews, this kind of issue has happened to others as well. I cannot recommend this post office for resolving misdelivered packages -- they take no responsibility when things go wrong.

Someone keeps overweighing my packages and overcharging me and my customers for shipping. Not cool.read more

Small post office. Clean and organized. Showed up mid-morning. One employee was working in the…read morelobby. Another appeared to be sorting mail when I came to the counter. They finished what they were doing, giving me plenty of time to take photos and check-in on Yelp plus wait just a bit before they came over. I asked for a parricular type of stamp. They had less than one sheet in stock but enough for my needs. Schedule an appointment for passport application submission. Drive up post box in parking area. Parking on two sides of building. Resident postal boxes in lobby.

Had an appointment for my daughter to get her 1st passport last week and everything went perfect!…read moreGreat customer service by both employees. I'm so glad we came here (My daughter and I) for her appointment it couldn't have gone any smoother. Thank you!

Customer service was great, however, the lady failed to add insurance on my package. I sent out a…read morebox of electronic goods worth $700. My fault for not verifying the receipt at the moment of transaction. I do like how this location is not as busy as Puyallup's.