My dad died recently, and we needed to ship some treasured items to our home in Alaska. The staff…read morewho helped us were attentive and thoughtful. They gave us a preliminary quote, which was spot on with the final cost for delivery. They built crates to house fragile items, and made sure everything was packed well. The entire shipment was then crated on a palette and shipped. Nothing was damaged in transit. They did an amazing job, and I will recommend them with no reservations.

I purchased a beautiful old canopy bed off ebay (in like new condition) and needed it packaged up…read moreand shipped across the country.Tom at the crate and freight in Williamsport, PA. did an absolutely first-rate job. He picked it up from the seller for me and wrapped and packed it carefully(even building a crate to fit). Let me tell you it was so well wrapped just about nothing could have damaged it, which was good, as somewhere, someone, managed to damage a corner of the crate. But not the bed. The bed arrived complete with all its many parts, and without a scratch. Thank you Tom. Thank you Crate And Freight. I highly recommend them.

Don't use FedEx, they keep ripping me off saying my stuff is .05 ounces heavier or irregular box…read moretoday and charges me 33.02 extra on top of my original 12.70. Won't be using FedEx again, that's 4 times in a year.

I waited almost a month to receive a package I have joyfully been anticipating now. Remember that…read morefeeling when it would feel like Christmas morning getting estimates of our packages arriving? We don't get estimates anymore (or the one or two drivers that are forced to be overworked), we have no clue knowing where your drivers are and they recently closed their Customer Care center which should be rather ironic. Everytime a package has to go through this address, my anxiety heightens. It never arrives, gets destroyed or there's a million unnecessary excuses that prevent me from just getting what I paid for. And they will ship your package to a safe pickup point near your home with and without notice, for an additional $30 they fail to disclose. Staff aren't well trained or are overworked and stressed beyond belief. And Kathy (or maybe it's Cathy?) is no better.

I always use this location and think the service is excellent! He (sorry but I don't know the…read moreowners name) is fast, efficient and very competent and takes care of all my notary and shipping needs. I love that he reuses my styrofoam packing peanuts!

Chris exceeded my expectations with the customer service he provided. Highly recommend his…read morebusiness. And will be retuning to him for all my shipping needs.

I am new to the area, and have needed to make returns to Amazon. I've taken them to this store and…read morehaving nothing but positive things to say. The staff there are very professional, patient and welcoming.

Appalling customer service. Counter workers are sullen, do not greet customers and apparently have…read morenever learned that a smile goes a long way. Save yourself a headache and go somewhere else.

No one is ever helpful you got know what you want and how it doesn't take you long to find it in…read morethe store

Had a great experience with the young woman at the shipping desk. She was friendly, helpful and…read moreefficient.

My experiences with the staff and service of this location have always been positive. The team is…read morekind, helpful, and accommodating.

I came in to ship something on a Saturday and was told you can only ship air on the weekends not to…read moremention it is way more expensive then regular shipping. The post office is cheaper and why can't regular shipping go out on the weekends? The post office is cheaper!