I had a flood in my basement due to horrible storms, I called Servpro to come out to help. They…read morewere so helpful in guiding me on how to best handle the situation! I highly recommend them and they would be my first call if I ever have damage again. They showed up on time, called back when they said they would definitely worth a call to them!

Thank you to Kyle & Frank for the great job they did removing damaged items and removing wet carpet…read moreand padding and placing 24 fans and 2 dehumidifiers. It is a relief to have all that wet stuff removed! They were careful to check with me before throwing anything out that could be of value to me. I appreciate their kindness and highly recommend calling Servpro if you need help with a clean up.

We chose ICM to reconstruct our home after a flood affected both the main floor and basement. The…read moredamage was extensive and the process included getting financial approval from our (less than cooperative) insurance company. Rick, the ICM estimator, was amazing! He calmly dealt with us and the insurance adjusters. He created, revised, and re-revised the comprehensive estimates with patience and professionalism until we finally had approval to begin construction. Once the construction began, every contractor sent by ICM was as skilled and professional as one could ask for. We needed new hardwood flooring and carpeting. The work was great. We needed plumbing and carpentry work. It was all very well done. There was a considerable amount of painting and some drywall work - we are extremely pleased with all of it. These men were reliable, courteous, hard-working, and most of all - COMPETENT. Whenever any issue arose - as one must expect with a big reconstruction job such as ours - we were kept informed of the issue and the resolution. All good outcomes! We are very satisfied with Don Baumer, his company, and the talented contractors that he sent to our home. Thank you ICM.

We contacted ICM to renovate our deck. They did an outstanding job and we would highly recommend…read morethem. Our deck looks way better now. You can see some before and after photos on here. They replaced all the boards and changed up some of the structural design of the deck to enhance it as well.

On Christmas Eve we came home to water flooding our home. Immediately, we turned off the source of…read morethe leak and accessed the damage. Christmas presents soaked in their wrappings, rugs heavy with water, our wood floors already starting to twist. We had a waterfall effect on our stairs, water pouring into the basement through the ceiling and down the walls. My husband googled to find a restoration company, and I got to work sopping up the water I could. Despite the holiday, Drymedic had a team of men over within no time, including the owner. They quickly got to work extracting all the water they could by hand. The team spent hours that night taking measurements, setting up equipment, and trying to save our damaged things. We appreciated that these guys left their families to help us when we needed it most - staying with us until roughly 3am Christmas morning. The next step was removing drywall and molding as well as venting area to assist in the drying process. Every step of the way staff made sure to keep messes to a minimum cleaning as they worked. When all the water was removed and their part in the job was completed staff cleaned the floors again with a anti microbial cleaner. The staff followed the process of the job through to the end. Checking in with our concerns and making sure we were comfortable with the work being done in our home. We have recommended Drymedic to anyone who will listen!

Second floor bathroom caused damage to our main floor area late June 2025. I reached out to my…read moreinsurance company and they had Drymedic reach out. The mitigation team did a great job removing damaged floors and walls and started the drying out process. About 2 weeks later after requesting things to get moving a estimate was performed and a few days after that the reconstruction program manager came by for about a hour answered some of our questions and said he would have the flooring and painting team reach out to me in the day or so. I sent information on some items that were on sale we would like have ordered to be installed in our master bath and to get them purchased. Those items were drop shipped a few weeks later. After numerous text and calls over a 3 week period no one else reached out to me. I shared my disappointment and reached out for the Director of construction to reach out to me with no return calls or emails. I even reached to others with the company to relay the message with no response after doing that. So I terminated Drymedic and had another contractor get started. Of course once I terminated their service, I was reached out to by Drymedic. I asked for the invoice for the vanity and faucets I had preordered so I could provide that to my insurance company for payment. Nothing was provided and I was told I would be billed. During reconstruction I also used the Drymedic pack out team for all of my contents. All of our belongings were packed and stored at their warehouse during the remodel of our home. At this point I was still willing to use their other services. Construction was completed about a month later by new contractors and all of my furnishings were brought back and unpacked by the Drymedic moving team. Insurance paid all of the fees for the Mitigation, Pack out, Storage return of my items. Contruction fees for the new contractors I had to hire. Forward to almost 4 months later I was just issued a final bill from DRYmedic for the vanity and faucets along with a bill based on 10% of written estimate charge of the whole construction job they previously quoted. I was told if I did not pay the bill it would be turned over to collections.

Devin was on time, courteous, professional, efficient, patient with explanations, and did an…read moreexcellent job, removing stubborn coffee stains that another company surrendered to. Will hire again.

I have used them in the past and was super impressed. I called to have them clean all my outdoor…read morefurniture before my sons outdoor pool birthday party. I was so busy with work I missed their call so they could not get in my gate on the Friday before the Sunday party. By the time I was free to check my messages it was Friday night. There was an inch of pollen and dirt on all the furniture. I started to despair. I called Cathy and she said she was worried and knew I still needed help. She had Chris come last minute on Saturday. He was there all day and got everything looking amazing!!! It was my fault I missed my time slot on Friday but they bent over backwards! What a great company! Will always use them!!! When I used past companies I couldn't even see that they cleaned!

Would definitely recommend this company. They did a fabulous job on cleaning our sofa. Went above…read moreand beyond offering to clean a pillow my grandson had melted crayon on. Look no further, they are great!

They cleaned our area rugs and two sofas and did a great job. They took extra care to protect our…read morehardwood floors and were very professional. I would highly recommend using them for any floor or upholstery cleaning you need. The price is very competitive as well.

Thank you so much!!! They were so informative about our problem. They looked out for the health and…read moresafety of our family. Will recommend every time I am asked!!!!

We had to come home a few hours after they treated our house, but we're reassured it was safe,…read morealthough there might be a bit of a lingering chemical smell. There was one mostly in my bedroom, which is the access to the attic where the worst ofvthe mold was. Within an hour, I had a reaction to their process, but bear in mind I react to a lot of things. This morning I sent them an email about it, and got a call back as soon as they received it. They sent a team out right away with an all natural mold killer and some solution to neutralize any lingerichemicals there might be. I'm so impressed with them! T unhesitatingly recommend them.

Sam tested & remediated my sister's property. He was very professional, and squeezed us into a…read moretight schedule. He made it happen. We couldn't be more pleased with his knowledge and services. Love that he used an effective plant based fog and not the toxic chemical kind.

Micronix was thorough, professional and was in and out so much faster than I thought! They took…read moredown some walls in my bathroom allowing me to expose the brick on the other side while also taking care of the mold behind the drywall. They were on my roof checking things, in my attic, basement etc. Very thorough! I also have diagnosed OCD and am very neurotic when it comes to chemicals and mold and all the other things we don't want to breathe, and they explained to me every step of the way why and HOW they were doing everything. Very patient and reassuring for me. Oh, and their prices are very reasonable. Especially compared to what I thought a job like this would cost. I was quoted way higher by some, not as friendly, companies. I would recommend these guys to anyone for any job!

I just had James from Advance Restoration come out to check water in my crawl space. He was the…read morenicest, most knowledgeable young man. Don't hesitate to call them for any restoration questions you might have!!

eview Rating:…read more "Avoid! They hold you hostage with fine print." I used this company for basement flood cleanup in January 2026. They were fast at first, but once the cleanup ended, the "reconstruction" phase became a nightmare. The Trap: They demanded a 70% deposit before they would even give me a quote, a timeline, or a walkthrough. The Fees: When I refused to pay for an invisible plan, they charged me massive cancellation feejust to walk away. The contract signed during the mitigation process gives them the ability to conduct your reconstruction on their timeline. The Threats: They claimed they could sue me for "lost profits" because I wouldn't agree to their unreasonable terms. They are great at the emergency part, but they use predatory contracts to lock you into expensive repairs. Get everything in writing before you sign a single page with this company.

Couldn't have asked for a better contractor in the time crisis. Basement flooded, called miracle…read moreconstruction and they showed up the very next day and handled the project from start to finish in a timely manner. Highly recommend Miracle construction for all household construction projects!

Fabian was highly recommended and came to give an estimate to remove some tile and subfloor to get…read moreat some pipes that the plumber needed to access. After looking and doing some of his own diagnosing, he found an alternative that didn't involve any floor removal, basically putting himself out of a job. I will be calling him back when the spring comes and it's time for a bathroom remodel.

Erica and her team did a fabulous job. I could not be more pleased. I received 4 estimates, and…read moreErica did by far the most thorough job assessing the damage and explaining exactly what the team would do. They jumped on the job right away, communicated promptly throughout the process, and did what they said they would do. Even when a table was accidently scratched, I appreciate the care what was put forth to have it repaired. Erica and her team are very nice and great to work with. I am very glad to have selected a smaller, local company who cares about quality and customer satisfaction. I would not hesitate to recommend PuroClean of Plymouth.

From the owner: We are the Paramedics of Property Damageread more