I hired EJH to perform restoration work on my home after a fire January 17, 2021. They sent a…read moreproject manager out to give me an estimate, and I was told that I would be able to be back in my home within 4 to 6 weeks. I asked for an estimate of cost, and was told that I could reasonably expect a cost of $50,000 to $60,000 at most. Actual final cost of repair was over $110,000. Demo started that week, and was complete within a month. However, that is the point at which work stopped. The project manager who had been on my project left the company suddenly, and a new project manager was assigned. That is the point at which communication took a drastic turn for the worse. The new PM would never return calls. I had to leave messages for the company owner to get any contact back. There was no work at all completed for more than 6 weeks. My insurance adjuster kept asking for a written estimate, and told me to tell EJH that they wouldn't be approving any repairs until they had a written estimate. Finally after 3 months, I showed up at their office and refused to leave without a meeting face to face. When I said I wanted a time frame of when it would be done, the PM looked at me unbelievably that I actually expected a date, a week, a month or even a year...that meeting was in August 2021, and I was told I would be home by October. Work started again the middle of September, and a 3rd PM was assigned, who told me I would be home by Christmas 2021. The work was MOSTLY complete by the middle of March 2022, and the PM wanted a check for payment in full even though the work wasn't yet complete. To this date, December 15 2022, there is still work they said would be completed and has not yet been done. Do NOT hire EJH.

I called and talked with a receptionist to get a quote for an addition but no one called. I went in…read moretheir website and filled out the form for a quote and no one responded to that either. I called a third time and received apologies for the lack of communication. A person came out two days prior to Thanksgiving to quote us in adding a sunroom. It is December 23 and we have not heard back from anybody. I'm not that interested in working with a business that you have to work FOR. I thought it should be the other way around. We will absolutely not recommend them to any of our friends nor will we continue with this company. It's been nothing but a huge disappointment.

This Carpet Company goes Above and Beyond what it advertises. First when I called the Lady who…read morespoke and set up my appointment was So Professional, then Alex comes out to Clean my Carpets in Hallway. Expertise on Carpets and what sprays to bring my Carpet back to its original Condition was Paramount. Already called my Family and Friends to recommend them. Used Stanley Steemer in the past to be very disappointed with smelly wet Carpets. Not this time. Carpet Dried within 4 hours and my Grandson was able to walk around barefooted. The Value & Quality goes hand & hand with their Service. Thank you Plymouth Carpet.

I am thrilled with the quality of cleaning from Plymouth Carpet. I would definitely recommend them.read more

I had work done by Kapi Restoration a few years ago. I wanted to reiterate how happy I was with the…read morework and that I am still satisfied with their product. Quality work and truly professional staff. I would definitely recommend Kapi to my friends and family, if they were in need of any type of restoration in their home.

Kapi Restoration handled the rebuild of our home after a fire. We had a complete gut of the…read morekitchen/laundry/living room, 2 bathrooms, as well as some structural/roofing. We chose to work with a local company, even though they were not on our insurance's preferred vendor list. We knew that while the project may take longer than if we worked with a large corporate company, we felt would get more individualized attention, they would be working for us instead of for the insurance company, and the quality of work would be better. All this proved to be the case. The communication with the Kapi team was fantastic - keeping us updated every step of the way. Adam advocated for us with our insurance company, worked with us on changes and upgrades we wanted to work into the rebuild, and offered honest advice in decision-making. His team of skilled workers delivered high quality results and were friendly and helpful. The office staff were kind and accommodating and helped make all the paperwork and logistics flow so smoothly, even handling things with our mortgage company - this was such a gift in a stressful season. Our rebuild took about 1 year, but it was worth the wait because our home is now better than it was before the fire. I would highly recommend working with Kapi in the event you have fire or flood damage to your home.

Would definitely recommend this company. They did a fabulous job on cleaning our sofa. Went above…read moreand beyond offering to clean a pillow my grandson had melted crayon on. Look no further, they are great!

They cleaned our area rugs and two sofas and did a great job. They took extra care to protect our…read morehardwood floors and were very professional. I would highly recommend using them for any floor or upholstery cleaning you need. The price is very competitive as well.

Recommended. Just wonderful! They treat folks RIGHT!…read more Had a very bad experience with another clean-up and restoration company based in Dearborn (which was Servpro-Dearborn who I do NOT recommend - see my Yelp review about them). However, weDry Restoration were much more attentive, better priced, did a much better job, and were friendlier. They were very understanding to the needs elderly parents's flooded basement the area recently had. My parents are in their 80's, and, could not have been more happier with weDry Restorations, and neither could I.

I had a great experience with weDry Restoration. I had first contacted a different company due to a…read moremold smell in one of our bedroom closets. The other company came out, seemed knowledgeable, looked around the house a little (didn't go into the attic or do a deep inspection) and did an air mold test. The test showed high levels of Pen/Asp mold group in the master bedroom but the other company was unable to come back for almost two weeks and could not provide an exact quote until they came back. Due to my autoimmune issues and the symptoms I was having, we did not want to wait that long. That is when we contacted weDry. I was very overwhelmed due to the situation and first spoke with Amy, who was very kind and understanding. Even though she was professional, she made me feel comfortable, like I was talking to a friend instead of just a business. She was able to have someone out right away to do an inspection. When Mike came out to do the inspection, not only was he also kind and professional, he was extremely thorough. Pulling back the carpeting and padding in the closet, going up into the attic to look around, and even looking through all of the basement insulation. I was very impressed with the time and effort he put in to finding the source of the mold smell. WeDry was able to get a detailed quote back same day that showed a breakdown of every single expense so you know exactly where your money is going. I was also impressed by how quickly I would receive email responses from Amy or that she would touch base to see how I was doing. The cause of the mold ended up being due to an outside issue and our HOA stepped in to handle the repairs, using their own company. However, if Amy and Mikes work ethic are a reflection of weDry Restoration and the rest of their team and services, then I would say they are an outstanding company and believe that other companies should take a page from their book.