I needed money fast to close my home loan so I got a loan from this company. Well after paying my…read morenote for 6 months on time I find out that I now owe $60 more than I borrowed. How is this legal? They said that because I chose a long repayment period; only $10 dollars goes toward the loan. So, $472 goes to them as interest on the loan. Do Not deal with these loan sharks. They take advantage of people in need. The fine print will get you. Wish I could give ZERO STARS!!!

Great place to go when your in a jam great customer service! Juan is amazing! Nice guy he helped…read moreand walked me though the whole process and answered all of my questions. Thanks everyone

They said I was preapproved for a certain amount then I spent an hour and a half on the phone while…read moreshe put me on hold at least 20 times then asked me to come in the next day, then called me and said not to then the next day after that, made an appointment and said I'll give you a call back then pushed it till another day. when I finally went in to get the loan, she literally kept me in a room for an hour. they need help big time because You cannot help a customer and answer the phone constantly. It's rude.

Horrible business here, worked with Monica & was given misinformation quiet a few times with a bad…read moreattitude. I would suggest someone to reconsider a better business if you are looking for a loan.

The lady in here is so sweet and she takes her time and make sure she gets everything taken care of…read moreI love going here to cash my checks and plus it's close to my house too.

The customer service was great. They were quick and attentive. It was very easy to get into a loan…read moreonce you prove your income. Be aware however, the interest rate may be well over 30%. When I originally asked about the rate during the process, I was told that after making consistent payments I could go back and be evaluated for a lower interest rate; but I found out later that actually meant having to take out a completely NEW loan and going through the entire process again; so if you have any changes to your job or income, it may have a negative impact. They will not re-evaluate your original loan for a lower interest rate or refinance your existing loan; they want to create a new loan that pays off the original loan, but the interest rate (even with no missed payments) may only only be a few points lower (and still well above credit card range) so it probably will not be worth the trouble. The interest on my loan may end up being more than the actual loan principal and that's even without missing any monthly payments. They did explain later into the loan that making extra payments to the principal to lower the amount of interest charged can be done, but that means making payments every week or even a couple times a week ON TOP of the regular monthly payment, and it looks to only be about $20 difference. If you do get a loan from this lender, know what you're getting into and how expensive it will be. Ask lots of questions and check the small print. Here is a link to their explanation of the DAILY interest they charge on all loans: https://www.onemainfinancial.com/resources/loan-basics/how-daily-simple-interest-works They provide a friendly service that anyone may find themselves needing to use (quick, easy), but it is exxxpensive and unless your monthly total payments equal out to double/triple the set monthly payments (by making daily or weekly payments) you can't get out quickly or without that interest charge being more than half of your monthly payment. That's why your principal goes down so slowly.

Came for a loan.. And in minutes they got me approved. The staff really friendly and helpful with…read moremakeing sure you understand the loan.. Great place if u need a car loan or personal loan come here.. You will not regret it... And once again onemain financial

I don't even know how this place stays open... every time I show up to do business their internet…read moreis down! They tell you to show up in the morning because it works better... sounds like bs, never heard of internet working better in the morning it almost sounds like an excuse to not have to do anything in their last hour of business! Time to find a new location!!!

I was a customer here until 1 of there employees tried to overcharge me on a debit card, when I…read morecalled her out on it she said it was company policy. 1 week later an executive at the top Mr. Laboyer tries to offer me a free transaction bc of his employee and her mishandling of policy info and not knowing her job. I still say they are robbing people at this place and trying to cover it up. This is uncalled for to offer a free transaction when your employee breaks the law. Consumers if you are reading this review please check your fees people are in dire need of money so they are taking yours.

Would highly recommend this bank. Service is great, people are friendly. A lot of employees that…read morehave been there for a very long time so it's always nice to go in and talk to them. Obviously this company is doing something right for their employees to have an abundance of them to have stayed all these years.

I have been a customer of this bank for quite few years. They were personal, friendly and tried to…read morebe helpful. I started the account to support a local, smaller bank. I have personal and business accounts at other banks. Recently, I noticed this bank had been charging overdraft fees even though I make sure I cover the overdraft when I get home. I didn't pay too much attention at first and told myself to call and find out what was up. I finally called to find out what the problem was and found out that (1) any deposit (other than cash) made at the ATM after 3 PM is not credited as a deposit UNTIL THE FOLLOWING DAY; (2) Zelle's/electronic/cash deposits made after 5 PM are not credited UNTIL THE FOLLOWING DAY. This policy is ridiculous, outdated and clearly a way for them to sneakily earn additional outrageous fees. I felt so duped! What deceptive tactics in this day and age! I told the female customer representative how I felt about it and waited to see if she would make an effort to remove either of the fees just as a courtesy, in appreciation of a long term customer. She actually chuckled at the thought! At this point, I do not know what changed with DCB and their staff, but I no longer recommend this bank, will be informing family who I know bank with DCB of my incredibly disheartening experience and I will be banking elsewhere...not that they care I'm now sure, but it's just to make my personal statement.