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    USA Motors, Incorporated

    4.4 (12 reviews)

    Services - USA Motors, Incorporated

    Auto maintenance

    Auto repairs

    Routine automotive maintenance

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    3 years ago

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    6 years ago

    This shop has come through for me on several occasions. Great service provided at all times. Very efficient and professional

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    7 years ago

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    Capitol Hill Auto Service

    Capitol Hill Auto Service

    (415 reviews)

    Capitol Hill

    We're sure there are plenty of other good repair shops, but only a few that I would call great -…read moreand only one that's top of our list. We're also sure there are other customers that have had whatever situational friction worth considering. That said, I doubt the issue lies with Cap Hill Auto. Mr. Charucksiri - Chris - has now over the past couple of years unfailingly rendered repairs and maintenance efforts of the highest quality on-time and within (sometimes under) budget. It's to the point where I texted my partner that he managed to erase history. Your opinion - and mileage - will vary, I hope. I ask you at least to have a look for yourself at the before and after attached here. If you value quality highest, I think you've found the place to go. "Man, money ain't got no owners, only spenders." - Omar Little, 'The Wire' Just note - Chris is easier to get in touch with by email.

    Someone sideswiped my parked Lexus and damaged the mirror and part of the front panel. I took the…read morecar to Capitol Hill Auto Service because I heard they also handle minor body work, and they did an incredible job. They ordered the replacement parts quickly, coordinated everything with me clearly, and had the repairs completed within just a few days. The paint match looked perfect, and you honestly can't even tell the car was damaged. Between the body repair, electrical work, and overall customer service, I couldn't be happier with the experience.

    Ben Nielsen's 10th Street Automotive - Company fishing trip!

    Ben Nielsen's 10th Street Automotive

    (133 reviews)

    Brought my car here as i caught a cracked rim/wheel and had to be towed to the nearest shop…read more Pros They provided my car with good work. Cons They had my car for 24 hours and i had to call them to ask for updates. They gave me 8k estimate for a full scope of work that was needed. I declined all but what my car got towed for and 3 new tires. That total cost was $1500 When my car was ready they called me 15 mins before closing so i could not get my car until the following day. Would not have been an issue but they parked my car on the street where it received a ticket. When i mentioned the ticket they collected it and said they were going to pay it. A month goes by and the ticket has not been paid and it doubled. I didn't follow back up before the month went by because my dad passed 10 days later so it was not on my mind. When i called the shop to explain about the ticket they said they don't usually pay this kind of parking ticket. Lol after it doubled they conveniently do not pay this type. All of this could have been avoided had they looked at the ticket type and called me to notify me. They will never get anymore business from me. Sad because all they had to do was call the customer. Amended 5/6 The GM Mike called me to rectify the situation. He listened to me and apologized for the level of customer service I received. Being that this location is in DC and has a small lot they easily run into issues with ticketing. He made sure the ticket was paid within an hour of our call. I appreciate small businesses and ones that make it right with their customers.

    When I dropped my car off I was assured that it would be in good hands and that I would receive a…read morecall and email that day. Two days later after not hearing anything, I decided to check on my car. Nothing was done to it and it was parked around the block from the shop. I got my keys and just took my car. Read these reviews before you take a chance with these people. All the negative reviews is spot on .

    USA Motors, Incorporated - autorepair - Updated June 2026

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