RUN away FAST! My single inject was miscoded as a surgery. The 2024 average cost for this injection is $1,272, my insurance was billed $18,000. The billing department is a joke. They would not even look into the error. They billed my credit card, not the one on file with them, without my authorization. I had to cancel both insurance cards to ensure they would not continue to charge. I have requested my medical records twice and still have not received. It took three requests to get an itemized receipt of services performed. OH, and did I mention being sent another patients itemized receipt including procedures and fees. Sounds like a HIPPA violation to me! DON'T GET INVOLVED WITH THIS COMPANY - YOU'LL BE SORRY! Had to give them 1 star to get review posted - I'd give them -10 if it was an option! read more

DO NOT GO HERE. USA Vein Clinics is horrible and unethical in their practices. I was seeing a provider out of their Schaumburg location and showed up on site to find they closed the clinic without notifying anyone.They sent me an email later that day stating they closed the location and directed all patients to other sites moving forward. I moved to another location in Mokena and was called and rescheduled four times before I was able to get in. When I showed up to my appointment they told me I was a new patient even though I had several treatments on my right leg and was going to start working on my left leg. They told me I would have to go through re-testing and do a new intake stating none of my information was transferred during their merge between the two companies. I had an appointment with Dr. Mohsin Sheikh who was wonderful and transparent about what was going on and let me know my previous provider left USA Vein Clinics all together. He has since left and no longer works there. They billed me for services 8 months later that I never received on a date of service that I was never at. I've fought with health comp and representatives from USA Vein Clinics staff regarding my bill that they could not explain and refused to provide any itemization for my appointments. The staff from USA then told me I'd go to collections and handle it with whoever they sent me to and hung up the call. I've attempted to call several times and no one will return any of my calls. Health Comp is in the process of reporting them to the better business bureau. read more

USA Vein Clinics is the most unethical, negligent business I've ever dealt with in my life. They led me to believe I had no outstanding balance, and then I received a bill in July for January services. They decided to bill me half a year later. The bill that I had never previously received stated that I was over 120 days delinquent on paying the bill. They reported this as late immediately upon sending me my first bill because two days after receiving the texted bill, I received a text from another company stating they were a debt collector trying to collect for USA Vein Clinics. I get phone calls nonstop all day from debt collectors and loan companies now. My insurance company informed me that USA Vein Clinics also sent them duplicate bills, and they had to deny charges since USA Vein Clinics was double billing. I tried calling the billing department at USA Vein Clinics, but their billing number seemed to be out of service. I could not get through; there was not even a ringtone. I tried emailing their billing department and no one got back to me. I paid the bill in its entirety within two days of receiving it, yet I have to deal with these nonstop phone calls because they are delinquent with their billing and never notified me I owe this amount. USA Vein Clinics texts their bills, so I checked my text history and had no previous bills for these visits in January. I checked my email and had no previous bills for these visits, and I did not receive anything in the mail. In addition, when I went for my scheduled appointment at their clinic for an extremely important ultrasound that had to occur within so many days of my vein treatment, they had locked the doors and shut down the clinic without any notice to me after I already took time off of work. I had to scramble to find another location that would give me an ultrasound to ensure I didn't have any blood clots. I felt very unsafe due to this experience. Also, I was quoted $350 total at their clinic for a set of treatments on both legs, then they called me to the confirm the appointment and make me aware that it was now over $800. I had to fight for it but did end up getting my original quoted cost - now everything seems to be much more expensive. At my appointments, I waited for 1-3 hours to receive treatments. Staff members were calling and cancelling appointments as well as turning away patients who walked in with existing appointments. Finally, whenever I called the customer service line prior to the delinquent billing incident (this is not the billing phone number because that did not go through for me), I was repeatedly hung up on or disconnected. I even waited on hold for 30-45 minutes several times. I will never give USA Vein Clinics my business again. I learned the hard way! read more