I went to Mobile Spot to get help with my new phone. Specifically, I wanted a strong case, so I do…read morenot have to worry about my phone. They did not have a case that fit my phone in store so one was ordered for me in a good color. With this strong case, I can feel my phone has protection. Also, I had several questions about my new phone. They answered all the questions in a friendly manner. I truly recommend Mobile Spot for help with your phone. Check their great products too. Mobile Spot is a great place to go for phone fixes. If you have questions about your computer (laptop) battery, they can help you too. E in Des Moines

I have an iPhone 12 that needed a battery replacement. I called them on a weekday afternoon and…read moreasked if they had the battery available, and they did. They do not require appointments so I asked whether they would be able to put one in that afternoon and they told me that they could manage it so I headed over there. We filled out the paperwork and I dropped off the phone and it was ready in just about an hour. Pricing was very reasonable and the phone works much better than it did when I brought it in! They offer a one year guarantee on the part and they followed up the next day to make sure that I was satisfied

They were quick to get me in and be able to accommodate my schedule. They transferred files from my…read moreold HP Desktop to my new laptop for a fraction of the price someone else had quoted me. The work was good and exactly what I wanted. Guaranteed his work although hope not to have to use that for any reason which I have not yet as he did a thorough job. Said if I had any concerns to just contact him. Can't ask for any better service and customer service. Thanks.

It took 4 days to fix my phone which was supposed to be done the same day. They didn't have the…read morecourtesy to call me an say the phone wasn't done. I had to make multiple trips which could've been avoided with a simple phone call. Also I was quoted 1 price and was charged a different increased price even after the 4 day delay. Their response to this matter was "it's not our fault." I'd rather drive to Des Moines then give them my business again.

The owner contacted me and was extremely helpful and willing to resolve the issue, he set up an…read moreappointment for me to have someone look at the frame of my phone and either fix it (for real) or give me a full refund so i can send to insurance. The full fix was going to take days cause they'd have to gut the whole phone and on the phone this was never mentioned. I was told that because i also had a battery put in (which was aftermarket and had information smudged off of it in two places i noticed) that i would only be refunded $140 of $180. Sure you put in a new battery, but i cant really use it..i'm sending it to insurance (Which will cost me $200 deductible ). so i can have i truly fixed phone. I wish i could give a better review, but they weren't going to help me until i gave a negative one (initial offer was only %15 another 139 charge). And i'm still out $40 and right back where i was before. The initial person looking at my phone apparently thought the bend in the phone wouldn't effect another screen as it had the last. The actual technician seemed very knowledgeable. All in all unfortunate, but a huge hassle.

Absolutely pathetic with the work they do. I went to get the top screen of my 2ds xl replaced,…read morewhich was the only thing that was broken, only to get it back with a cracked bottom and top shell, dust/dirty bits that are inside the stop screen, and the bottom touchscreen's touch not even working! I brought it back to them to get the bottom screen fixed, and after I got it, while it senses taps, the touches are never in the right place, even with me calibrating it multiple times. Absolute waste of money. Their student discount, is abysmal, and the service is just so bad. More things are broken getting my device back, than what was originally needing to be repaired. I recommend looking at another repair shop and staying away from this one as much as possible. Spend your money on a better service, and for those who actually deserve it.

Cracked less than a month later, AND I did not even drop it, and it cracked. DO NOT GO HERE…read morePaid $300 and did not even last

Good food, good service and able to have conversations with friends you are with. The Fix is clean…read moreand a pleasant decor and the friendly service makes you want to return.

Carina was here to help me today and she was WONDERFUL! I am a nervous wreck about technology and…read moreshe has me scheduled for an installation, she let me know prices up front, and I feel completely comfortable with what was chosen this afternoon! What a gem she is!

I rarely have problems with my phone but when I do they make it easy to understand saves me a…read moreheadache.

Got my iphone 8 plus repaired here and they fixed it but the screen would glitch so they did it…read morewrong. The screen activates in the bottom left corner. If I am playing a game it totally messes up especially in geometry dash. DO NOT RECOMMEND.

Whoever was working and i took my friend there to get his phone fixed and the worker was rude as…read morecould be. Never going there again!!!

AWFUL!!! Had been set up for 7 days and experienced bad connectivity in our area and returned the…read morephones and all the equipment at 7 days (15 day satisfaction guarantee) and i now have received bills for $458 and threatened to be taken to collections. after spending time on 611 with CS reps they offered no solutions. I went back to the store and asked for the manager and he said this problem was above his paygrade so he would call his RM and call me back. Never got a call. Don't go here - Up Date - The Store manager did contact me and sent me to a loyalty # and they took care of this right away. I just wish I didn't have to get the run around in the beginning. Eli, the store manager, was very professional and helpful.

Nice clean store with friendly good service! Joshua Boyd greeted us when we came in and was very…read morehelpful looking up our account, explaining our different upgrade and plan options, and made some helpful suggestions.

The lady that helped us was really cute I think her name was Kylie she married tho to bad she…read morehooked me up with a 16 pro max and new Apple Watch

I had trouble with a broken screen which led to other problems on my phone. Kylee was exceptional…read morein fixing the problem. She spent well over an hour to help retrieve all of the information on my phone. She was very patient with me and worked diligently to solve all of the issues that arose. Thank you so much Kylee for your great service. It is so good to work with such a patient and knowledgeable person.