I went to Mobile Spot to get help with my new phone. Specifically, I wanted a strong case, so I do…read morenot have to worry about my phone. They did not have a case that fit my phone in store so one was ordered for me in a good color. With this strong case, I can feel my phone has protection. Also, I had several questions about my new phone. They answered all the questions in a friendly manner. I truly recommend Mobile Spot for help with your phone. Check their great products too. Mobile Spot is a great place to go for phone fixes. If you have questions about your computer (laptop) battery, they can help you too. E in Des Moines

I have an iPhone 12 that needed a battery replacement. I called them on a weekday afternoon and…read moreasked if they had the battery available, and they did. They do not require appointments so I asked whether they would be able to put one in that afternoon and they told me that they could manage it so I headed over there. We filled out the paperwork and I dropped off the phone and it was ready in just about an hour. Pricing was very reasonable and the phone works much better than it did when I brought it in! They offer a one year guarantee on the part and they followed up the next day to make sure that I was satisfied

The owner contacted me and was extremely helpful and willing to resolve the issue, he set up an…read moreappointment for me to have someone look at the frame of my phone and either fix it (for real) or give me a full refund so i can send to insurance. The full fix was going to take days cause they'd have to gut the whole phone and on the phone this was never mentioned. I was told that because i also had a battery put in (which was aftermarket and had information smudged off of it in two places i noticed) that i would only be refunded $140 of $180. Sure you put in a new battery, but i cant really use it..i'm sending it to insurance (Which will cost me $200 deductible ). so i can have i truly fixed phone. I wish i could give a better review, but they weren't going to help me until i gave a negative one (initial offer was only %15 another 139 charge). And i'm still out $40 and right back where i was before. The initial person looking at my phone apparently thought the bend in the phone wouldn't effect another screen as it had the last. The actual technician seemed very knowledgeable. All in all unfortunate, but a huge hassle.

Absolutely pathetic with the work they do. I went to get the top screen of my 2ds xl replaced,…read morewhich was the only thing that was broken, only to get it back with a cracked bottom and top shell, dust/dirty bits that are inside the stop screen, and the bottom touchscreen's touch not even working! I brought it back to them to get the bottom screen fixed, and after I got it, while it senses taps, the touches are never in the right place, even with me calibrating it multiple times. Absolute waste of money. Their student discount, is abysmal, and the service is just so bad. More things are broken getting my device back, than what was originally needing to be repaired. I recommend looking at another repair shop and staying away from this one as much as possible. Spend your money on a better service, and for those who actually deserve it.

Carina was here to help me today and she was WONDERFUL! I am a nervous wreck about technology and…read moreshe has me scheduled for an installation, she let me know prices up front, and I feel completely comfortable with what was chosen this afternoon! What a gem she is!

I rarely have problems with my phone but when I do they make it easy to understand saves me a…read moreheadache.

If you absolutly need to go into the store, be sure you set aside at least an hour as service is…read moregenerally very slow. In the off chance you have the opportunity to speak with one of the very friendly female employees, you will have a good experience. The younger "gentleman" that has worked there for years, makes it apparent that he has much better things to do than to help you. He could use a tip from some of the gals that work there. They seem to have a nice selection of phones and some accessories. However, you would be much better off ordering your phone accessories online as they will be quite a bit cheaper.

worst internet of all time spent months during the combining of the two having us cellular tell me…read moreI'd get better internet than .5 -30 mbps after I finally got on the tmobile plan because the towers would quit interfering with each other and the second it goes over I go back to .5 mbps call and get told ya our towers are always pretty spotty in your area you might be better off switching to another company what company can't provide internet to the middle of town. follow that up with losing all service once a week it's crap.... the person I was on the phone with today gets a 5 star review though told me there was nothing she could do cause they were working on the tower but actually tried to help but then again why do they have to work on a tower they just had to fix less than a week ago because noone had any service then either

Great service. Nice cheap…read moreComic books. Good discounts. Nice stuff. Good video games. At stuff. Really cool. Comic books.

Awesome video games, movies/shows, card shop located right next door to Target. DEFINITELY worth a…read morebrowse whenever you're in the area and the only card shop in the entire city! Customer service is great - the employees are so friendly and quickly pick up on if you're a returning customer and build some great rapport. They are just as passionate about playing/using the goods that they sell, which we love to see! Card selection is pretty sweet in the way of Pokemon cards. They might not always be in the best condition, but their pricing is typically very fair when it comes to these kinds of shops, so we respect that. They don't typically have pricing listed on the card sleeve though, so you either need to ask or sort of make the gamble once they ring it all up, which is a bit peculiar. My favorite part of Video Games Etc is the fact that they are always running "sales" of buy 6 cards, get the 7th free or buy x amount of used dvds, video games, etc. and get your next one free. It's very similar I would say to 2nd and Charles kinds of deals and gives the vibes of being a smaller 2nd and Charles in general, which is lovely to see!