Nick is the epitomy of customer service. Outstanding job helping me transfer data from my dead…read morephone to the perfect new phone that he helped me pick out. He was informative, patient, and courteous. While I was there he assists other customers in the same manner. He definitely looked out in the best interest of customer.

From the owner: Visit the T-Mobile store in Joplin and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 1007 E 32nd St Ste 102 can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

Issac was AMAZING! He matched energy and got everything we needed done without question or hassle…read more We were also in and out in about 30 minutes. He's a top notch guy who needs a raise my friends.

Issac was a great help! he did an incredible job helping with my elderly grandmother!read more

Never use AT&T or go into this store. It will take 2+ hours just to talk with someone and they…read moredon't have any sense of urgency. It's even worse trying to call customer service on the phone. On top of it, they charge a ridiculous fee for internet $300+ per month for average speed. If you want a stressful experience with no customer service get AT&T.

If you're thinking about getting AT&T internet, don't. Just get Starlink and save yourself months…read moreof stress and hours of your life you'll never get back. Every single person I interacted with at AT&T, both in-store and over the phone, either lied outright or gave me deliberately misleading information. I live in a rural area and was told by an employee at the Joplin location that their internet would work where I live. I specifically asked if I could cancel without fees if it didn't, and he assured me I could. That was a lie. The internet was unusably slow, not "a little slow," but so bad that nothing would load. When I tried to cancel, I was tossed back and forth between the store and customer service like it was a game. Customer service was shockingly rude and told me I'd owe hundreds of dollars in cancellation fees. When I told them the store had promised otherwise, they said that we would still have to pay. I asked, "Do they honor what their store representatives say?" and I was told, "No." They went on to tell me, "That I could call a lawyer if I wanted." I told them not to cancel my service and I would go to the store to find out what to do. The store employees pretended to be helpful but kept giving me incorrect customer service phone numbers just to get me out of the door. I eventually had to use Reddit, yes, Reddit, to find the actual phone numbers to reach anyone competent. A month later, AT&T charged me hundreds of dollars. When I called to find out why, they had cancelled my service without my permission. They said too much time had passed for them to fix it. After more than ten hours on the phone (mostly on hold), they finally admitted their mistake and agreed to refund me. They gave me another number to call, but every time I call, I am placed on hold for one to two hours, then the line goes dead. It's astonishing that a company can operate with this level of dishonesty, rudeness, and total lack of accountability and still stay in business. AT&T feels less like a telecom company and more like a corporate scam operation hiding behind a well-known brand name. I switched to Starlink, and it's been perfect. Fast, reliable, transparent, everything AT&T isn't. Save yourself the anger and the hours of wasted time. Stay far, far away from AT&T.

Took my ps5 here to have the HDMI port fixed. They sent it to Florida and was there for 57 days…read more They sent it back with now an overheating issue and did not refund the initial $70 charge to have it looked at. Would absolutely not reccomended this place to anybody for any service at all. Terrible experience and terrible business practices.​

DO NOT COME HERE. Terrible place to get something fixed. They claim they fixed my issue, im still…read morehaving my issue, said they cleaned it but when i was picking it up i called them out on it saying it wasnt even cleaned that there was still dust in the fans, the tech tried saying it was stains from me smoking but i dont even smoke. i had called since i left my pc there for a week, the person who answered said the tech didnt start on it til the day before then called me 30 mins later saying my pc is ready to be picked up and its fixed. terrible place and full of liars.

I rarely write reviews, but this has to be done. I have never experienced such dysfunction over…read moreactivating phones. My foster son dropped his phone, and we took it into the 8th st. location in Joplin, Mo. They told us that we would need to go to a phone repair shop to access the warranty on it. The repair shop replaced the internal parts of the phone. We then went to two Joplin, MO stores to get a sim card to activate the new phone because it had new serial numbers on it. It would not activate. The phone repair shop told us that they would need to order 3 new antennas for it. They told us to double check one more time with the T-mobile store that his sim card was good. To our shock, the employee told us we had insurance! My foster son's phone was purchased online before he came to my home, so I did not know (nor did he remember) that he had purchased insurance. At least 10 employees, (9 in two different stores) and one employee on a call to customer service could accurately read his account that he had insurance. Anyways, after learning about the insurance, we decided to not continue using the phone repair shop. We just got the new phone in the mail with the insurance, and we tried to activate it. The new sim card we have is now saying "locked." If you try to call Sprint/T-Mobile customer service, they tell you that they can not help you unless you give them a verification code that they text to your phone!!! This is what I'm talking about!! I can not believe the sheer stupidity. We are trying to activate the phone! They couldn't send the code to an email we could access. I am being dead serious. I live an hour away from the nearest store. This has been pure hell. Every store employee has a different answer. DO NOT USE THEIR SERVICE!!

From the owner: Visit the T-Mobile store in Joplin and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 1816 S Range Line Rd Ste G can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

I traded in two iPhone 15 pro maxes for credit to go towards my bill , and I only got credit for…read moreone. I have continued to get the run around on the issue for the past two months. I had to contact corporate today

Ok, so I just survived (barely) Sprint. After just under 12 months of that horrible phone service I…read moream SO HAPPY to be back with Verizon. Additionally, getting our new phones and plan through the Verizon store was so easy. Thank you for a seemless experience. Breathing a sigh of relief with a phone that actually has a network everywhere I go!

This is the best tech repair service I've ever found. I needed a new phone battery and got a prompt…read moreresponse to my inquiry from Brian at iprotect. He told me the cost and that it would take 45 minutes. It took exactly 45 minutes as promised and I found out he could also replace the battery in my Apple Watch though it would take 24 hours. The service was just as efficient, done sooner than promised, and both reasonably priced. I will definitely return here if I need other personal electronic services!

First of all, THIS PLACE IS AWESOME!!! The owner told me on Saturday that the cracked screen on my…read moreiPhone would be $216.16 to replace. I had called other services in the Joplin area and they were at least $100. more. So, I go in too iProtect this morning and the owner looked at the screen and told me it was the screen protector. Then he replaced it at NO CHARGE!! If you have cell phone repair's I HIGHLY RECOMMEND iProtect!

You treated with no respect Mr district manger made me feel.like I was not worth nothing in front…read moreof customer s the would not take my monthly payment you are not a nice person or a good district manger we're did you go to get your education in a box. Of cereal Glenn king

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Joplin store today.

If I could give a negative amount of stars, I would. Went with a friend to get her iphone screen…read morefixed. They told her it was $49.99 and would take an hour and a half. Long story short, 6 hours later and at 10:30pm we finally left the mall with a phone that THEY broke. They completely screwed up the inside of it. The lock button no longer works and they caused the battery to swell. They ignored us the entire time we waited. Even after the mall closed. Until the end they said they broke it and that my friend needs to buy a new battery. THEN HAD THE AUDACITY TO CHARGE HER ALMOST $100 WHEN THEY TOLD HER IT WOULD BE $49.99!!!!!! They are the WORST. They are evil people and have no idea what they are doing. DO NOT TAKE YOUR PHONE HERE THEY ARE CROOKS.