My husband always handled anything car-related. Today, I needed two non-running cars moved ASAP…read more(flat tires, one on jacks, both very complicated situations - I asked for "creativity at its finest). I put out a Yelp request at 7:30 a.m., got a call back within 10 minutes, and by 8:15 their driver was at my house. Both cars were moved and delivered by 10:00 a.m. I told them I needed it done by 11a.m. No attitude. No hassle. Just kindness, creativity, honest, excellent pricing and incredible service when I needed it most. I will never forget how they showed up for me in a really hard moment. Highly recommend. Thank you!!!

Manny from Kritical was quick to come and help tow my daughter's car when it broke down. He had…read moregreat communication and was very nice and professional. Would definitely recommend. Thanks!

Cars engine blew on a Monday morning drive to work. Calling around and was turned away by multiple…read moretowing services because they were too busy. I came across these guys and within 30 minutes my car was on a flat bed to the shop. Fast service and extremely reasonable.

great service the guy who picked me up was very kind to me and they gave me the lowest price and…read morethey were the fastest for me in 30 minutes they were already at my place

Frantz is the best! I have him tow and transport all my cars. Definitely provides the best service…read moreand gets the job done professionally.

Easy to schedule a pick and delivery for a forklift. Easy to work with. Will use BTS Towing again…read moreif needed.

Would give ZERO stars if allowed. HORRIBLE experience. Big…read morelong story, but they left me stranded in a crappy area in La Puente for 5 hours before finally telling my husband, who was at home calling them because my cell phone was about to die, that they weren't coming. Thank God for Pro Towing in Chino. They got to me in less than half an hour.

the people who work at the office don't even have the availability to explain the things they…read morechange their policies all at their convince please don't let them take your car! be careful. I DO NOT RECOMMEND THIS PLACE!!!!!

I am surprised to see such bad reviews when I had an excellent experience!!…read moreI had a flat tire and AAA sent first a technician that could not remove my tire. He gave up within few minutes and said the screws were too tight and that o I was going to need a towing service. I had to call AAA again and continued waiting. But this is when Danny came to my rescue!! He was wondering why the first guy could not remove my tire and wanted to try. He did and was able to do it! So he resolved my problem in less than 10 minutes!! He went above and beyond with a great attitude!! I really valued his honesty and commitment to offer the best service!! Thanks Danny!! I also made sure I called his boss and let him know!

This guy is literally unbelievable!!! I call him and he sounds like he's in Bed barely talking…read more He asks how heavy is my vehicle I said "I don't know the exact weight" in his sleep he says "I'm going to need details" and hangs up on me! It sounded like he just wanted to go back to sleep. UNBELIEVABLE!! Don't waste your time calling this man!

I had my Lexus LS460 and G wagon fixed here by gentleman name Mario, please look for Mario!!!…read moreThis man knows what he's doing with cars, my LS460 had ABS and VSC warning light on and dealer estimated for $2600 but Mario took care of it for $500.

I called for a tow today at 8 o'clock. It was assigned to diamond bar towing. They said 75 minutes…read moreso I waited and waited and waited when you got to be 85 minutes. I was told that diamond bar tony couldn't do it because their trucks were broken down so I have to wait another 75 minutes for the new company. I find it hard to believe that a business does not check their cars before the last second before this supposed to pick the car up I do not recommend this company. They are not reliable in my opinion.

This towing company exceeded my expectations in delivering my vehicle to my home in a timely and…read morecourteous manner. As soon as I called them they were able to help me in the first three rings of calling. They made me feel well taken care of by assuring me they'd be able to help me within 30 minutes. I got stranded on the freeway In the middle of the night and they came immediately. Their customer service is superb as they cared for me and my car's well being quickly. I was helped by a driver named Tom who was awesome in assisting me with the whole process. He was very welcoming and made me feel comfortable in his tow truck. They truly care about the people they're helping and are open 24/7. Calling them is a no-brainer as you will be helped at anytime and for a great price. They are very professional and get the job done quickly. I am definitely calling them again if I'm ever in a rut near or far from the area. :)

I surely was hesitant to call Bobs towing after the bad reviews but I was desperate in the…read moretorrential downpour with a busted trailer tire . AAA doesn't work on trailers . So I googled local tow truck companies . The guy who answered the phone wasn't the most talkative but he said someone would call me ... and about 15 minutes later Danny called and said he was on his way . Danny was nice, professional and was working in the rain. He did his job and got me up and running by installing my spare tire . It cost $125 but was worth it since I was a sitting duck . Although I'm sure the bad reviews are justified my experience was good...

Avoid this company they are thieves, unprofessional and don't know how to tow…read more Their drivers are rude and want to fight everybody. You guys giving Tow industry a bad name I met a lot of good drivers not from this company.

Awesome quality, thanks to Frank everything got done on time and very careful with a vehicle I…read moreneeded towed.

I waited for almost 2 hours at 5 in the morning for the tow truck to finally show up. I called at…read moreabout 1 hour and 30 minutes and the company had the tow truck driver call me. It seemed as if he had just been dispatched. When he showed up he told me that he could unscrew my lug nut and would call the company to try and get me a discount. Prior to his arrival I had already unscrewed four, and on the last one, my lug nut key broke! Well, when he called they still made me pay the $130. So not worth it at all. No discount for taking two hours and no discount for providing the service of unscrewing one lug nut and putting on the spare. Which btw, I could've done myself. I will never use them again and I don't recommend them. Now I know to have a spare lug nut key tho. I give them one star for the friendly driver who unscrewed the lug nut.

George has helped me and my family on numerous occasions. Quick service and very knowledgeable,…read morewill not cause any damage. AAA was not able to dispatch any tow truck to assist me with my C8 Corvette as they didn't have the necessary tools to do so. Unfortunately, my car was missing the tow hook and these cars by design cannot go into neutral if the engine cannot start. George took the time to get my car on his flatbed where most towers would not even try. Great price as well, Thank you very much George!

If I can leave zero stars I would.. I called them only to have George come and ask us if we spoke…read moreEnglish and when we answered no has responded was go to Mexico than his lazy ass didn't even try to tow my car after that I wouldn't take my business to this racist place