Cars engine blew on a Monday morning drive to work. Calling around and was turned away by multiple…read moretowing services because they were too busy. I came across these guys and within 30 minutes my car was on a flat bed to the shop. Fast service and extremely reasonable.

great service the guy who picked me up was very kind to me and they gave me the lowest price and…read morethey were the fastest for me in 30 minutes they were already at my place

Hands down one of the best towing service ever! I had a car that was totaled and the insurance…read morerefused to dispose of it because they are from Canada (they don't know how totaled cars work in the US) and I simply asked if he takes junk parts since I was paid out already for the vehicle and I all I had to do was set up a time for him to pick up the car. I called the day of, and everything was taken care of! Amazing service! I just handed him my title and paid $125 to tow and dispose of it! Very simple and straightforward. It's already stressful enough dealing with adjusters and claims that insurance do not want to take accountability for. Thanks Frantz!

Frantz is the best! I have him tow and transport all my cars. Definitely provides the best service…read moreand gets the job done professionally.

Would give ZERO stars if allowed. HORRIBLE experience. Big…read morelong story, but they left me stranded in a crappy area in La Puente for 5 hours before finally telling my husband, who was at home calling them because my cell phone was about to die, that they weren't coming. Thank God for Pro Towing in Chino. They got to me in less than half an hour.

COVID Price gouging alert…read more Okay so are all impound based tow companies monsters that steal from the poorest people knowingly and without remorse? Absolutely. Are tow companies that accept police tows even worse? Yes. But this thousand year old family business is charging me $300+ to get back the $500 car I had parked OFF-STREET for 1.) Them driving my car, not towing, driving it under 2.5 miles (for comparison Lyft charges $7.31! For the exact same drive) plus $39! A day that I don't pick it up - but for customers VOLUNTARILY doing business with them they charge $25 a day according to their own website. Plus like a $75 fee muttered indecipherable over the phone for 3+ days, to make sure that anybody poor can't earn money fast enough to spring their car from here so they can sell it and profit off of generating homelessness. IT GETS WORSE. I am in AGONY from medication discontinuation syndrome to the point i can barely stand up. My wallet and my meds are IN MY STOLEN CAR THAT THEY STOLE. So I call and tell them this and that I don't have an ID because it was stolen, and they say that my name is not on the registration yet. To test how evil this business was I didn't say but implied that maybe one the meds in the vehicle was for HIV - it's not, it's an SNRI psych med with excruciating withdrawal synptoms, but they didn't budge. They are literally willing to let you die of AIDS in the dirt for the sake of squeezing the last few hundred bucks you have in the world out of your now-dirty homeless pockets. The only real filth though... well you know. I was THERE when they took it, against my stated objections. THEY KNOW WHO'S EFFING CAR THIS IS. But the more obstacles they create and the more they made me suffer, the more they are legally able to charge me to buy back basically the only possession I have left in the world after this brutal pandemic. Next time you see a bunch of dirty homeless people lying on the sidewalk, don't ask yourself why they are there. They are in that state because LA not only fails to help people who are at the end of their rope one missed payment or impound like this away from losing their job and ending up sleeping in a vacant lot, we ACTIVELY and AGGRESSIVELY HARM these people and ADD TO THEIR NUMBERS with virtually every interaction the public and private sectors have with the poor. Did you know 911 isn't able to bring medication to you? You have to go to the ER even if you know exactly what you need and are in great pain because it was illegally seized from you. And you can't get it from your own car because the effing DMV is no help either and was closed for moths altogether when you still had the resources to get everything taken care of there. So these guys are basically as bad as bail bondsmen. Absolutely remorseless predators; Sociopathic capitalist greed and public graft together at their worst. California is FUBAR. Reported to DCBA for gouging, but the fact that the impound was completely illegal (per federal injunction) in the first place will likely not be addressed for years. Don't think of LA as a nice liberal city. This place is as uncaring and Dickensian as London in his time. Will be suing this business as well, mostly just to see if I even have a single legal right and now that I don't have piles of money (as far as the filth that operates this business knows anyway). I will destroy this business and those fundamentally similar to them if it takes a lifetime to do so, perhaps even if doing so literally kills me. Then we'll see how they like it when one of their competitors impounds the van that they live in with all of their possessions and tells them it will cost more than the van is worth to get it back plus more than they make in a day every day it's there. And that they won't release it to them because they need to go to the DMV first and get a new copy of their license, knowing it is not possible for them to do so without the car.

I am surprised to see such bad reviews when I had an excellent experience!!…read moreI had a flat tire and AAA sent first a technician that could not remove my tire. He gave up within few minutes and said the screws were too tight and that o I was going to need a towing service. I had to call AAA again and continued waiting. But this is when Danny came to my rescue!! He was wondering why the first guy could not remove my tire and wanted to try. He did and was able to do it! So he resolved my problem in less than 10 minutes!! He went above and beyond with a great attitude!! I really valued his honesty and commitment to offer the best service!! Thanks Danny!! I also made sure I called his boss and let him know!

This guy is literally unbelievable!!! I call him and he sounds like he's in Bed barely talking…read more He asks how heavy is my vehicle I said "I don't know the exact weight" in his sleep he says "I'm going to need details" and hangs up on me! It sounded like he just wanted to go back to sleep. UNBELIEVABLE!! Don't waste your time calling this man!

I had my Lexus LS460 and G wagon fixed here by gentleman name Mario, please look for Mario!!!…read moreThis man knows what he's doing with cars, my LS460 had ABS and VSC warning light on and dealer estimated for $2600 but Mario took care of it for $500.

I called for a tow today at 8 o'clock. It was assigned to diamond bar towing. They said 75 minutes…read moreso I waited and waited and waited when you got to be 85 minutes. I was told that diamond bar tony couldn't do it because their trucks were broken down so I have to wait another 75 minutes for the new company. I find it hard to believe that a business does not check their cars before the last second before this supposed to pick the car up I do not recommend this company. They are not reliable in my opinion.

This towing company exceeded my expectations in delivering my vehicle to my home in a timely and…read morecourteous manner. As soon as I called them they were able to help me in the first three rings of calling. They made me feel well taken care of by assuring me they'd be able to help me within 30 minutes. I got stranded on the freeway In the middle of the night and they came immediately. Their customer service is superb as they cared for me and my car's well being quickly. I was helped by a driver named Tom who was awesome in assisting me with the whole process. He was very welcoming and made me feel comfortable in his tow truck. They truly care about the people they're helping and are open 24/7. Calling them is a no-brainer as you will be helped at anytime and for a great price. They are very professional and get the job done quickly. I am definitely calling them again if I'm ever in a rut near or far from the area. :)

I surely was hesitant to call Bobs towing after the bad reviews but I was desperate in the…read moretorrential downpour with a busted trailer tire . AAA doesn't work on trailers . So I googled local tow truck companies . The guy who answered the phone wasn't the most talkative but he said someone would call me ... and about 15 minutes later Danny called and said he was on his way . Danny was nice, professional and was working in the rain. He did his job and got me up and running by installing my spare tire . It cost $125 but was worth it since I was a sitting duck . Although I'm sure the bad reviews are justified my experience was good...

Avoid this company they are thieves, unprofessional and don't know how to tow…read more Their drivers are rude and want to fight everybody. You guys giving Tow industry a bad name I met a lot of good drivers not from this company.

Awesome quality, thanks to Frank everything got done on time and very careful with a vehicle I…read moreneeded towed.

I waited for almost 2 hours at 5 in the morning for the tow truck to finally show up. I called at…read moreabout 1 hour and 30 minutes and the company had the tow truck driver call me. It seemed as if he had just been dispatched. When he showed up he told me that he could unscrew my lug nut and would call the company to try and get me a discount. Prior to his arrival I had already unscrewed four, and on the last one, my lug nut key broke! Well, when he called they still made me pay the $130. So not worth it at all. No discount for taking two hours and no discount for providing the service of unscrewing one lug nut and putting on the spare. Which btw, I could've done myself. I will never use them again and I don't recommend them. Now I know to have a spare lug nut key tho. I give them one star for the friendly driver who unscrewed the lug nut.