Cancel

    Search

    RD’s AutoTransport

    5.0 (1 review)
    Closed 8:30 am - 5:30 pm

    Request a quote

    You can now request a quote from this business directly from Yelp

    Services - RD’s AutoTransport

    Car towing

    Motorcycle towing

    Jump-start service

    RD’s AutoTransport Photos

    You might also consider

    Recommended Reviews - RD’s AutoTransport

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - RD’s AutoTransport

    You might also consider

    Verify this business for free

    People searched for Towing 4,088 times last month within 15 miles of this business.

    Verify this business

    California Coach Towing  - My other hand from helping this company's employee

    California Coach Towing

    (118 reviews)

    I used this towing company through AAA to move an inoperable vehicle from a friend's house to mine,…read moreand the experience was disastrous. Not only did the driver leave before we were ready, but they were also negligent and failed to follow basic safety protocols before departing. As a result, the driver's side door swung open during transit, causing major damage to my vehicle. Upon arrival, the driver also hit my front fence, causing further damage. Despite providing video and photo evidence, the company has given nothing but runarounds. Weeks went by without payment for either the fence or vehicle damage. They then had the vehicle towed to a body shop, during which miscommunication and negligence led to hitting my fence again and damaging my neighbor's vehicle, all documented. The body shop later confirmed that they couldn't repair the vehicle for some reason, so we settled on a payment amount for the damages and had the vehicle towed back to the towing company's yard in the meantime. I still have not received any payment and I've been actively trying to retrieve my vehicle, but it remains in their possession. Every scheduled tow, both to the repair shop and back to me, was handled without regard for our time. We waited all day and they repeatedly rescheduled for vague reasons like rain or "tow yard issues," and it's clear they have no respect for customers' time. This company has demonstrated incompetence, negligence and a complete lack of accountability. Even a simple make-good situation became a nightmare under their care. I strongly caution anyone considering them for towing services as you risk damage, delays and a company that shows no regard for your property or time.

    DO NOT GO HERE! If I could rate this towing company zero stars I would. I have waited a while to…read morewrite this review because I am still in disbelief of the complete and utter lack of professionalism and respect that these employees and company have. I would warn anyone who cares about their car and their sanity to steer very clear of this place. I woke up to a flat tire and called AAA to tow it to my tire company of choice. AAA dispatched California Coach Towing and when the gentleman arrived he proceeded to tow my Jetta from the front rather than placing it on a flat bed. I thought something didn't look right, especially when we got on the freeway, but truth be told I don't know much about cars so I figured that the employee must know what he was doing. Wrong. We got to the tire company and when they asked me to turn my car on and slowly back it into their working space but my car would not start. Come to find out my transmission was completely fucked. The mechanics at the shop told me that it is common knowledge among anyone who knows cars that you do not tow a Jetta from the front because it will place the transmission out of whack. After calling the towing company and explaining what had happened, a very noticeably irritated manager name Ericka, or Erica, told me that they would have to send someone out to come and take a look at my car before I could move forward with having the transmission paid for and fixed by them. When they sent out their employee the young man told me plain and simple that it was a complete rookie mistake by the original guy who towed my car and quote "he should have definitely known better". Mind you, a simple tire change has now turned into a full day affair, causing me to miss work but through all of the frustration I stayed calm and just explained to Erica that I needed this handled immediately because I need my car to go to work. You would think after messing up my transmission I would at least get a simple I am sorry that happened and I understand and we will work to make sure it gets handled quickly. Nope. Throughout this 3 week nightmare I never once received any type of apology or reassurance from California Coach Towing. Instead I was met with constant attitude and contempt for simply trying to understand what was happening with getting my car fixed. I want to be clear that while I was of course annoyed at the original tow truck driver for his negligence, I was also understanding that sometimes things just happen and mistakes get made. This review is to highlight the complete and utter disgrace of manager, Erica. And after reading other reviews on their page I see I am not the only person that has been subjected to her vitriol and horrible customer service. Erica's annoyance at having to do her job couldn't have been more clear from her lack of communication and her icy attitude on the phone. The day this all happened she questioned why I wouldn't use my insurance to get a rental to which I replied why would I use my insurance when this was not a mistake I made? The company should be paying for my rental since it was their fault. Again, no apology. She abruptly hung up the phone, did not call me back, and texted me that they would arrange for it to be paid for through the company. Great. That is the least you could do after messing up my transmission! The entire time my car was in the shop I didn't get one update from them or one check in to ensure that everything was going okay with my car but the day my car was to be ready, payment from California Coach had not yet been made to the mechanic shop so they would not release my car to me. I called Erica to explain what happened and that I needed my car that night to which she replied, "why do you need it today, don't you still have the rental? You need to just use that until we can send payment" in a very, very rude way. I responded that it is none of her business why I need my car today but I need it TODAY and she told me "I don't like your f****** attitude" and HUNG UP THE PHONE ON ME. I have never in my life experienced this kind of treatment and attitude from any company or employee ever. The entire time I kept my composure and I remained calm despite this company putting me out for three weeks and for all of the rudeness and for Erica to hang up the phone on me when I am expressing I need my car that day was insane. Insane. She never called me back and rushed payment to the mechanic and I got my car but I was truly baffled at the treatment I received. Why would it ever be the place of Erica to question why I need MY car the day it is ready? It is NONE of your business. The point is that I need my car after your negligent employees messed up my transmission, a very costly negligence, I might add. Save yourself all of the hassle and never, ever come to this pathetic excuse of a place.

    RD’s AutoTransport - towing - Updated August 2026

    Loading...
    Loading...
    Loading...