Among top 10: The Plains, Upperville, Aldie..... big YAYs! Just NOT Middleburg!…read moreAppreciate small Post Offices whose Postmasters care enough to ORDER variety of great postage stamps AND leave phone ON the hook AND R/R P.O. entrance Light bulbs when OUT! But most of all, the TOP rated small town postal service personnel who recognize their customers with mutual kindness and respect, good will and good humor are special and sorely missed when transferred, ill or retire for they have likely become one of us!

Great post office. Quick and easy. Jacki is helpful and extremely welcoming. Definitely recommend.read more

Since the appointment of the new postmaster, service at this branch has deteriorated significantly…read more Package deliveries have become unreliable, with carriers routinely finding excuses not to deliver items and instead leaving notices requiring customers to pick up packages at the post office. When questioned about why packages are not being delivered, we have been told that the new carrier has "his own delivery style" or that it is "the new policy" for customers to pick up packages. If that is truly the case, then what is the purpose of paying shipping fees and having packages addressed for home delivery? For years, our mail carriers provided dependable service, and we showed our appreciation by leaving holiday gifts as a token of gratitude. Unfortunately, the current level of service has eliminated any goodwill that once existed. Customers should not have to make unnecessary trips to the post office simply because delivery personnel choose not to do the job they were hired to do. This branch needs accountability and a serious commitment to customer service. Residents deserve the delivery service they are paying for--not excuses and inconvenience.

This review, like that of A1 Taxi out of Front Royal (which as luck would have it is just up the…read moreroad from Linden), is Useful. You may find it to be other things, but please just understand my aim here is to be Useful. Over the years as my brother and I have taken our annual sojourn on the AT we have learned a few Things. He's learned more than I have because he's wired better that way but some of these Things we've learned together and call Shared Wisdom. Some pertains to hiking and things pertaining to the out of doors, others more generally to Life. Considering that we've walked from the ME/NH border to the Shenandoah Mountains and experienced Stuff along the way it stands to reason that we'd be a bit more comprehensive than when we started out. One of our discoveries is this: Six days of food on your back is totes heavy. Last year's solution involved using a second car and doing a drive-around every other day (drive two cars to the end of a day's worth of walking, leave one car there, return to the beginning of said leg, park second car there, walk the leg to the car parked at the end, drive up to the car at the beginning, drive both cars to the end of the next leg, drive back to where we had finished the prior leg, park, repeat). We could leave food and tents if we didn't need them and beer and stuff we'd rather not carry for six days in the cars and resupply daily or every other day and get biscuits and bacon at convenience stores and we were crazy light but the ordeal kind of involved math and felt too decadent so we didn't want to do it again this year. So this year we decided to cache food in holes and I took a long time making packages I thought maybe bears wouldn't smell in a hole and we took a shovel from the garage and headed south. But on the way I noticed while studying the map that kind of near the trail-road crossings at two-day intervals there were Post Offices. Light bulb. Both were swell and filled the bill perfectly but this one is better because it's like only a half-mile off the trail and there's a store nearby where you can buy a can opener if you forgot yours and maybe a pack of smokes if the walk isn't already hard enough. This is also the first of the two we encountered and inside was Carmen who is hands down the most beautiful postal person I have ever encountered in my short bittersweet life. Prettiest ink east of the Rocky Mountains, I daresay. She took our package wrapped up to fool bears and put it in a cupboard. And when we appeared three days later a little worse for wear and tear but now with said missing can opener there she was and there it was and all was once again right with the world. Useful tip - hikers of the Harper's Ferry to Shenandoah leg of the trail - mail or drop of your cache with Carmen because she'll take care of it and your back won't be breaking. She spoke of camping and morels and other local things and mentioned her fiance because I guess she felt that would be a judicious thing to do. She accepted the sprig of dogwood as a token of our appreciation. She made our day. Even an IRS scandal won't diminish my view of the US government today, thanks to Carmen.

I order Amazon packages and they are scheduled for delivery but it never happens unless the box…read morewill fit in my mailbox! Hy can't they come up my driveway EVER! It is so frustrating paying for expedited delivery with Amazon and not receiving - and not knowing about it until after the post office is closed so I can't even go pick it up there :(

First time I have ever had post office workers recognize and greet me by name as they go to pick up…read moremy package. They are all just the best!

The worst experience I don't recommend this post office the rejected my return box three time for…read morenothing to but a tape $3 from them the lady was so rude and nasty.

I love this post office, I have never experienced any long lines. The employees are always very…read morenice and helpful.

Thank you Connie for your pleasant service. You brought my attention to a new line of Forever…read morestamps and did so with a smile. Excellent customer service is a rare find these days. Thank you ***** James

I have lived in Purcellville for 6 years. In that time I have held my mail about 30 times. It has…read moreonly been done properly twice. I cannot get the mail held. Mail is left in my mail box many times with the door open only to be ruined by rain when I return. I also cannot get it restarted even after going in person and tell them to do so verbally. There is no one to answer the local phone number even though it is supposed to be manned from 8:30-5. There is no voice mail so it requires multiple in person visits to get things back on track. Many times I am told I simply have no mail but after going in three days in a row to recheck, a manager will come out with a whole box of mail and claim they don't know where it came from. They keep blaming temporary workers but even the workers that have been there for 6 years don't seem to care or know what they are doing. My last post office was nothing like this.

Cool little U.S. Post Office - one which has been here as long as I can remember - it sits right…read moreoff of Route 55 in between Haymarket and The Plains - sitting right in Thoroughfare Gap - a break in the Bull Run mountain chain. It's an interesting little post office for a few reasons - it sits on the side of the road all by its lonesome little self; it is the first country post office I can ever recall seeing with a security fence around the front door (see the picture attached to this review); and the little receipt printers they are using must be 15-20 years old. I went in earlier this week to mail a package that needed to be weighed for proper postage - I decided on a whim to try out the Broad Run PO instead of the Haymarket Post Office - where there is ALWAYS a line and usually only one or two postal clerks. It's a few miles farther out of my way, but always a pretty drive! Well, I was the only one at the Broad Run PO! The clerk was sitting behind a desk in the back when I arrived. I asked him if they get much business - he said yes at times they do - he went on to say that they get customers from Haymarket, The Plains, and Warrenton (as well as the surrounding Broad Run zip code). When I asked for a receipt, that old receipt printer was so very loud and slow - it seemed like it took 2 minutes to print my receipt (it was actually less time than that) - I was somewhat amused and entertained by the fact that after all these years - the same good ole equipment is still functioning and good enough for a country post office.

Used self service mailing and was very pleased for the after-hours feature. Took a little time to…read morefind it but good mailing features for such a small location.

The lock on my apartment mailbox no longer works, I was told that the internal mechanism is…read moreprobably frozen. The solution I was given was to spray some WD40 in the lock and if that doesn't work, come into the post office and pay $35 to replace the lock and wait a week for new keys. I was told that even though it's their mailbox and they supplied the lock, it is not their responsibility when the device fails.

Pro: moderate size parking lot, self services machine, good hours of operation…read more Con: long lines. Been here a couple of times to send some packages and my experience here has been satisfactory so far. The parking lot is moderate size with a few parking spaces In the front and a few more in the back. There are two self service machines that you use to buy stamps, print labels, and more. There are never enough staff so there is always a line no matter the time of day. The hours of operation on weekdays are usually 9am to 6 pm which is great compare to usps in Maryland where they closed at 4:30 pm. All in all, I would recommend anyone who need to use usps services to come to this location.

My wife and I had a great experience submitting our passport applications with the assistance of…read moreTammy, a truly outstanding window clerk. She was helpful, informative, polite, and professional in her duties. The Front Royal Post Office is spacious, and clean, has excellent signage, and makes for a pleasurable experience. There is a good deal of parking for customers. All in all, a well-run operation.

The Front Royal Post Office gave me great service when I was shipping a package…read more More specifically, Ms. Tammy went far above and beyond just "doing her job" to be extremely compassionate and helpful to me after one of the other employees just gave me the textbook answer to avoid going out of her way to help me. Thanks Ms. Tammy. As a visitor to Front Royal, your kindness and willingness to help me made a difference in my 2019 Front Royal Adventure. I'm not sure if you are the manager or not, but if you are not, you definitely should be with those customer service skills! If you are already, kudos. 2019, Tammy is making USPS Great Again!

Berryville is another small town near Winchester, VA, with a fascinating history. This stately…read morebrick post office was originally built in 1939 and has been refurbished, keeping the integrity of the period in mind. Some of the deterioration of the crown moulding on the outside of the structure had to be specially crafted to match the rest of the authentic moulding. Inside there are many original brass fixtures and mail slots, post boxes, wooden doors, desks and podiums. One unique feature of this post office is the huge mural of Clifton farm painted by a local artist of that period, E.S. Lewis. Dubbed "New Deal Art" from1939, as Franklin Roosevelt's effort to end the Great Depression, it's one of only 2 murals of its kind in the area. A plaque dedicating the building is displayed next to the post office counter. A knowledgeable and friendly postal worker informed me of the historic value of this post office! I not only got a history lesson, but was able to admire the lovely brick and wrought iron architectural aspects of this pristine post office. Hours 9:00-5:00 M-F, 9:00-12:30 Sat.

Everyone was extremely helpful and nice! Rebecca was very helpful and attentive. The postmaster…read moreJessica gave us a bit of history on the painting above the postmaster door . She was very nice and helpful. I loved the history info and I was amazed to learn how long the building has been around!

The Gainsville post office and our Victory Lakes mail lady, I can't say enough nice things. Great…read morepeople providing superb service. This is an example of my tax dollars (subsidies in this case) well spent. You all make the tax bill hurt less, thank you

Always helpful and friendly! The small team at Gainesville went above and beyond to help me with my…read morepassport issue, eventhough they are so busy these days. I really appreciate their hard work and great attitude. 10/10