If I could give it 0 stars I would. I got referred to Dr Hoffman around July/August of 2024 so I went ahead and made an appointment. When I called they told me that the only appointment they had available wasn't until January 7,2025 so I took it. I don't want to disclose the reason they referred me since it's personal but when I got seen at an urgent care they advised me to make an appointment asap regarding my findings. They kept calling me multiple times to follow up on scheduling my appointment until I finally got that January appointment. This morning 12/18/2024 Desiree called me from this UT PHYSICIANS office located in bellaire to let me know that they have to cancel my appointment due to this doctor not taking any new patients at the moment. I am very upset because I could have scheduled with another provider and probably would have been seen already. I, myself work at a health care facility and delaying patient care is inconvenient, inconsiderate, inappropriate, and can always be prevented. Now, I have to look for another provider in hopes that what I have hasn't progressed. I do not recommend this clinic at all. The only thing they could tell was that the office had too many patients at the moment, so I don't understand why they would even make an appointment for me in the first place. It's literally been months since I scheduled this with them only for them to call me a few weeks before to tell me they were going to cancel it. So frustrating and unreliable. read more

I intentionally made the first appt of the day and was in the waiting room before anyone else. Still waiting and it's past my appt time. Why is it that the Dr. can be late but when the patient is late it is seen as wrong? Why make an appt if the dr office can't keep it? read more

I had a colonoscope appointment with Jennifer shroff. Went through the terrible PEG flushing step steps only find out my appointment was a week earlier! They refused to see me on site. There is no any communication before or after the "missed" appointment. No explanation. Only thing they told me on site is that the person scheduled me was not there any more. I was traumatized by the medication and ignorance. This is only well-being checking for me. What are for people really need treatment? I would not trust my life in their hands. if I can give -5 star, i will do! I never give negative review online. I hope this is the first and last one that I HAVE to post. read more

update 2 days later from review and 8 days from the initial call: it took a negative review to get a call back....and to think i was going to have my issue resolved (wrong). i received a call from 2 different managers that would assure me my issue was going to be resolved....guess what????????...nothing has been done....this is the last straw i will be going to another physician office that cares about their patients...apparently this office does not care for no ones health. i don't know what type of business this office is operating under. no one answers the phone and when they decide to i'm still waiting for the nurse and to call me back about sending my labs over to another physician specialist labs since last week . called them numerous times and never got a call back. pathetic patient experience. this has become a normal for them i must change my primary asap this has happen to me multiple times. if you are in need of taking care of buisness concerning your health you may want to consider somewhere else besides here. read more