The staff is nice and accommodating. My only complaint was I had to wait almost 2 months for my…read moreresults. Even though my apnea is not as serious as others, it would still be nice to know something. I like how with my Dr through Summit always have things imputed into my portal so I can see it, here they dont. The only thing they noted was my moderate sleep apnea and restless leg syndrome, no test results or documents.

I have to drop my rating a bit on this one. Outside of Dylan, the service here is hurting. Dylan…read morehas been awesome each time I have been there. The lady at the front counter/window on 10/7 and 10/8 should look for a new job. I would say McDonalds but customers there deserve somebody that cares as much as any other place. She certainly doesn't and you are a burden. I am going to request another sleep clinic next time I see My Primary Care Physician but if I have to go back here I will be asking to see somebody other than Cynthia Whisenant because she makes me feel the same way. A burden, a waste of time, someone to look down her nose at, a reason for an eye roll. I've seen her a few times and this has been my impression on both occasions. I appreciate that she already knows what I have to say before saying it because she is a genius and why should I be speaking anyway? Oh yeah, I'm the patient, she is the provider, this is what we are supposed to do. Try smiling. If you have to fake "caring for a patient..." then do it. Get back to the old crew from a year ago, this one is a disapointment.

The billing department is rude! They have over billed us $158 and now won't give us our money back…read more Not a single statement shows our payments, which tells me there is something shady going on. We had to call them and walk them through each charge and payment in order to prove to them we were over charged. I am also filing a complaint with the BBB. Do not go to anyone associated with Summit unless you have money or time you don't need.

They discharged me after found out about bedbugs. Even my insurance company thought that was…read moreridiculous. And I filed a complaint against them. I was always clean when I was there. I did not even sit around other patients. Well, I'm angry at this and even the insurance company was. I will still see if there's other way to file a complaint against them. They didn't even refill my diabetic medication. I have weak legs and wasn't even given a referral.

Have gone to this business...and the pm night techs...are amazing...really know their stuff...and…read moreare very personable... The place is very generic, not warm, or inviting...but like I said the techs won me over... Office no character...folks there are prompt...but I was disappointed no doc...use to that to converse with about results... They have many clinics in TN, maybe that is why..they met my need... Lost a couple stars...not happy with cpap...and wish it would of helped! Seems as if you get complications for trying to take care of one problem...disappointed!

Very poor communication. They will cancel appointments with only an hour or so notice. No…read morefollow-up. Confidence level in what was told to me in appointment was exceptionally low.