Not sure why I go anywhere else, but sometimes we get busy. Every time I come here the Service is…read moreexceptional. From wax to toenails I am always happy with the results.

Wasn't busy so they were able to get me right in for a gel mani/pedi. I don't know if they have…read moreoptions for nicer pedicures but I wasn't offered any. Got both my manicure and pedicure done in less than an hour which I've never experienced. The quality of how my nails look is fantastic but I wouldn't call the service I got a manicure or pedicure being that they were mostly just painted and cuticles clipped. No massage on the pedicure, or even cuticle oil on the manicure, more of a foot wash in my opinion. Would definitely go back for getting my nails simply painted though! Paid $80 for gel mani & pedi.

My mistake not asking about pricing but nail polish change 30.00. very hard to communicate with…read more Only 2 staff and 1 that did all the work.

Had a full set and pedicure done and love how they came out! great staff and super niceread more

Nails came off in just a few days not even a week. I need them to last longer than that one time…read more The guy actually cut me with the emery board after that he started wearing gloves.

I went and got my acrylics done and they are cut uneven the color I asked for is not at all what I…read moregot the acrylic is very uneven and the people were not giving off a good vibe!

Felts good coming here. Complimentary beverages hellooooo in all seriousness there was a little…read morewait but why come here when ur in a rush... anyway the service was nice and staff was friendly love it

I visited Magic City Nails Spa in Granite Falls, NC with two other individuals and unfortunately…read morehad a very disappointing experience. After being seated for a pedicure, I waited over 30 minutes for service to even begin. I was left sitting in the chair with my feet soaking in water that eventually turned cold. During that time, one employee repeatedly walked past me saying she would "be right with me." Meanwhile, the two individuals I came in with had their services started. What was most frustrating is that two additional customers walked in after us, asked if appointments were required, were told no, and were then taken ahead of me by the same employee who had continued to pass by saying she would be right with me. I know it had been at least 30 minutes because the massage chair timed out. When I inquired, the person identified as the manager stated the technician was coming, but also mentioned she was the only one who could do another customer's brows. One person in my party stated clearly that we had been there first. The response was simply, "ok." The technician who had repeatedly said she would be right with me ultimately did not perform my pedicure. Instead, she directed another employee to do it and made the comment, "they come first, honey." That was inaccurate -- we were already seated and soaking before those customers even entered the building. When I clarified that, the response again was simply, "ok," before she walked away. The lack of communication, disregard for order of service, and dismissive responses were disappointing. I value professionalism and fairness in customer service, and unfortunately this experience did not reflect that. I hope management takes this feedback seriously and improves how clients are acknowledged and prioritized moving forward.