Great travel agency that worked with us to meet our specific needs. Both personable &…read moreknowledgeable. Will definitely use again!

From the owner: We are a strong, viable, company specializing in corporate, vacation, adventure, cruises and gay…read moreand lesbian travel. Our goal has always been to specialize in getting our travelers from point A to B with minimal hassles and maximum cost savings. We welcome the opportunity to provide you with quality travel management. Whether your travel horizon is across the country, beyond the continent or around the world, myself and my staff at Out'n About Travel are your best source of information and bookings. Save your time. Take advantage of our expertise. A journey of a thousand miles starts with one call, one email, one step into our office. If you're ever in Winnipeg pop by and say hello. I look forward to hearing from you

Christine is an absolutely lovely person. She is cheerful and extremely personable. She knows her…read morebusiness inside and out. Christine is so dedicated to helping her customers that she even took my call when I had accidentally called her on a day she was closed. Despite the fact she was closed, she still spent a good quarter of an hour answering all of my questions, doing so in a cordial and thorough manner. At no time did she rush me. One does not often find this level of dedication to customer service these days. I therefore recommend her agency, without hesitation. The next time I travel, Christine will be my travel agent.

From the owner: Escorted group travel…read more Customer service beyond compare, whether you wish to book a single holiday, ocean cruise, river cruise, or join one of my escorted groups. You are never a number with me. In fact, 90% of clients become friends.

Long story short form: DO NOT purchase travel insurance from CAA. Our claim has been delayed while…read moreGlobal Excel continues to request documents that we have already completed and sent...looks like they just want to keep our money. TO be fair, CAA was adequate and were efficient on the SALES end of their travel insurance package, but you never really know how good your insurance is until you file a claim. In this case CAA is acting as a broker for Global Excel Insurance but we called CAA (we are members) and got the rundown on what the insurance would and would not cover. We decided to trust CAA. Turned out this time we did need the insurance so we went to a walk in clinic as it was open on a Saturday...the day our flight was leaving. We woke up sick that day but we realized we needed medical evidence for our claim. After several weeks, we were asked to complete forms to process the claim. When I asked Global for assistance with the forms I was explicitly told I did not need the Medical certificate completed because we had provided the doctor's note with our original documents. Weeks pass and I got an email from Global asking for the medical certificate again. Again I called and was told very clearly that I should just ignore this request. Weeks pass and again I was asked to provide the Medical certificate to be completed by the examining physician. Again I phoned to ask for clarification, this time told to yes, have the examining doctor complete the form. (So that's 2 for no, 1 for yes) Did so...by now it has been 6 months since submitting our original claim. Again I received an email requesting the Medical certificate, which has already been sent! Grrrr. Having been patient thus far, it's time to offer my review as a consumer of the product. If CAA is still insisting on using Global Excel as the insurer, DO NOT buy travel insurance from CAA, you will probably regret it!

Reserved and paid in full with Winnipeg CAA, a 9 day car rental with Europcar rental Mexico…read more(HUX-March 2018). Once at the local office in Mexico, Europcar insisted on us paying for their CDW insurance and would not accept our credit card insurance. As outlined on the contract, we came with a letter of proof from our credit card insurance provider. In order to continue our vacation in Mexico, we had no choice but to pay the CDW insurance($US302). When we returned home to Canada, I contacted the manager at Winnipeg CAA(Andrew Taylor) as CAA was my travel agent and responsible for my vacation bookings. They did nothing to try and resolve the fraudulent scam and would not return my phone calls and blocked my email address. Extremely poor customer service.