OR staff are highly proficient, caring and coordinate well…read more Acute rehab staff are very helpful, accommodative and provide important information during rounds. Bruce Fridinger DPM DABPM

Emergency Room Specific First off I want to say that the…read morestaff working on the day of our visit were so kind and this is not a mark against them. I came here last month and found out I was miscarrying our very wanted child. While here we of course signed an entire books worth of forms while in distress because, you know, I was having a miscarriage. One of these things was a No Surprise Billing form. A billing person explained it to us and told us that we could only be charged a max of $XXX after insurance for our visit because the hospital was transparent with its charges. We signed because the number given was one I could handle, barely. However, today I received a bill for almost 3 times the amount I was given on the No Surprise Billing form. We of course call the hospital confused and were transferred to physicians billing where we were told that the physicians billing is NOT AFFECTED by the No Surprise Billing and can basically charge whatever they want. We expressed our frustration about this because nowhere in the explanation of the No Surprise Billing was it ever told to us that the physicians billing was not part of it. We were told that one of the first forms we signed (among the many) mentioned that physicians billing is separate from facility billing. Ok, but why was it not explained to us that it wasn't included in the No Surprise Billing? Yeah it's a separate bill but so is imaging and that IS included in the No Surprise Billing...so we are now left with a bill 3x the amount we expected, waiting on the bill from the facility that hopefully is the amount expected. That will bring our total to paying 4x the amount we were told. I went to the emergency room because I was losing my baby. And now I have to deal with paying a bill that I feel is incredibly predatory. Basically, the No Surprise Billing form is a cover and the physicians can charge you whatever they want. Whatever amount they tell you at the time of treatment is pennies compared to what you will be charged after the fact. Also, no one answers your calls no matter what time of day you call. The front desk and front of house people are fantastic and answer right away but as soon as you are transferred to anyone else (patient advocate, billing, etc.) be prepared to get sent to voicemail and NEVER get a call back. Overall this has made a devastating experience even worse and I will NEVER go back. DO NOT GO HERE IF YOU CAN AVOID IT.

I tried to make an appointment with Radiology, I was kept on the phone for 23 minutes , talked to 5…read morepeople with the same questions. And then they cut the line.

Ottumwa's #1 chiropractor for the past 2 years! Dr. Tucker has extensive knowledge, not only in the…read morefield of chiropractic, but in your overall wellness as a whole.

From the owner: Chiropractic, Weight Loss, Nutrition Response Testing.read more

Excellent care. Easy injections. Quick service. Minimal wait time…read more Reception could be handled better. Notice the patients standing there. Hygienist was nice.

This place was a godsend for me. I was 18 and pregnant, but…read moreknew I was going to keep the baby. I went to HPC solely because I knew it was a pregnancy center. I didn't know anything other than I would be able to get help. Boy, did they help! When I was going, they had videos for new moms that teach necessary parenting and safety skills that new and expecting mamas would watch for "mommy money" that they would save up and turn in for different baby supplies. I probably could have "done it" without HPC, but it would have been so much harder. I'm so thankful for the ladies I met there, and so sad that I had to move away from Iowa because I miss them every day and am sad that I cannot volunteer there and pay it forward. Thank you HPC.