If you're looking to take a trip with no hassles and incredible customer service, you have found your company. We used Vacations Couture this year for a trip out to Gatlinburg, TN where we got engaged. We loved the company so much, that we booked our honeymoon out to Negril, Jamaica with Kristen as well. We gave Kristen a run for her money with this trip and tested her patience. After several options (which were given to us within 24 hours, multiple times after our wants/needs changed) we completely changed our destination. Without hesitation you could tell that this wasn't a bother to her. She truly cared about what we were doing. We would recommend Couples Swept Away, Negril to everyone. When we booked our trip we immediately received a packet with all sorts of travel information in the mail. I thought that was pretty neat. She definitely dots her I's and crosses her T's!! About a week before departure we received a special package from the company. She sent us a personalized book of everything possible that we may or may not need during our travels. This included any phone # we would need in any situation. Thankfully Kristen had everything locked down and our trip was smooth from the get go! Her customer service was something that I haven't seen in years. Every part of our trip was just as special to us as it was her. Her heart for her company shines through in her daily actions to make sure that we had the best honeymoon possible. When is the last time you had that kind of customer service? She even went as far as checking in on us during our stay to make sure everything was up to par. She was always available to us 24/7. Then to top it off we received a welcome home Mr. and Mrs. Corp letter. If you want a worry free vacation, you have found your company. Thank you so much Vacation Couture! We look forward to our next adventure!! read more

Vacations Couture - Couples Swept Away, Negril. I would recommend going to sleep early and getting up for the sunrise. Nobody is on the beach until 8:30/9 am! - Travel Services Near Me

Vacations Couture did not let us down for our first international trip!! She was there for us every step of the way from picking location all the way through the trip. It eased our minds greatly to have her to book everything for us. Flight times/seating was perfect and we could not have picked a better resort to spend our honeymoon/anniversary. We traveled to Punta Cana - Dominican Republic. I cannot say enough great things for this service! I wish I was planning another trip right now. I will absolutely be contacting Kristen again when the time comes. Above and beyond! read more

I have booked 3 trips through Kristin at Vacation Coutures. Besides being totally professional, she goes above and beyond what she needs to do.. I just recently returned from a tour along the Mediterranean in Europe. I have booked through this tour group (Cosmos) before. It sure made Things easier with Kristin being my representative. After booking last summer, she actually got us a better flight and refund as we got closer to our departure. We also got a wonderful, personalized booklet with much needed info about each country we went to. Kristin is there for her clients before, during and after the trip. I will definitely use her again. read more

Kristen was beyond amazing to work with while planning our honeymoon! She presented us several options and locations to choose from and once we narrowed them down, she was great with answering ANY questions we had regarding the resorts. She made the whole process a breeze, it was so nice to have everything booked for us so all we had to do was get on a plane and go- the rest of the work was done! I can't imagine trying to plan and set up the travel details myself while being so busy with work and wedding planning. The trip was everything we could have dreamed of and more- we were very satisfied with the resort and couldn't have asked for a better honeymoon experience ALL thanks to Vacations Couture!! :-) Thanks again Kristen! Lindsey read more

We are regular travelers, but have never used a travel agent/service. We have two teenage boys in high school, and we wanted a life memory trip for our family. We researched travel companies and decided to contact Vacations Couture. We couldn't have been happier. Kristen truly listened to all our vacation wishes and questions during the planning stage, and she gave us all sorts of ideas and advice. She clearly has a wealth of travel knowledge and experience, and we benefited 100% from it. Our trip to Maui was like a suit or dress that fit our individual family perfectly, and Kristen helped us tailor it exactly to our liking because she listened to us and asked us questions all along the way in planning it. Vacations Couture's help didn't end at our departure. Kristen was on call for us night and day throughout the 10-day excursion with suggestions, tips, etc. We hoped, of course, that we wouldn't need any help, but after the trip of our lifetime was over and we got on the plane to head back home to Michigan's frozen tundra, the pilot gave us the dreaded news that the plane needed some serious repairs and all 350 passengers would need to find a way home on another flight. It was about 2 a.m. Kristen's time when we contacted her from the airplane on the tarmack. She spent the rest of the night (morning) booking and navigating the four of us from one flight to another back home. Not surprisingly, our luggage was lost, but Kristen was all over that too. She made all the calls and advocated for us. Everything arrived on our front door step the next evening. Kristen had prevented the airlines from messing up the best vacation of our lives. Amazing! Vacations Couture is the best! We'd highly recommend Kristen and her company for all travelers. read more

Kristen booked a recent trip to Panama for us. Everything went off without a hitch. Three of the four who went on the trip are very particular people and Kristen was bombarded with questions about better airline rates, seats on the airplane and that sort of thing. She calmly responded to each request and things turned out just as she indicated they would. Always trying to improve her clients' experiences, Kristen loves feedback on how she can help us find a better travel idea. read more

My family and I recently traveled to Scotland for a travel vacation. Kristen was AMAZING and very helpful as always. I have used Kristen numerous times in the past for numerous trips (international and domestic) and have always had a great experience. She is very knowledgeable and most responsive! Would absolutely recommend! read more

I recently booked a trip for a family group of 10 for a week at Disney World, and the customer service provided went above and beyond anything I've experienced before. We had a fairly complicated setup, with 4 members in our party flying out of the Upper Peninsula of Michigan and the other 6 flying out of Detroit. Kristen arranged our flights, transportation to the hotel, the hotel itself, park tickets, etc., and provided invaluable tips about what would make our vacation most enjoyable. Prior to leaving, each of the three families received a detailed itinerary booklet detailing exactly what to do and expect for each leg of the trip. That was impressive, but she also put in some extras for our kids that gave it a personal touch. Unfortunately, air travel for my party of 4 (including a 6 and 3 year old) was delayed both to and from Orlando because of unexpected mechanical issues, causing us to miss connections on each side. We had booked the special "Mickey's Very Merry Christmas Party" our first night, but didn't arrive at our hotel until after it had already begun. Everyone in our group was tired, and we would have missed several hours of the event (@$70+ a ticket). We called Kristen and at 8:30 p.m. she was able to move those tickets to another night, which provided a huge relief to our group. On the way home, our flight from Orlando was again delayed, and we ended up changing flights to get to another airport 100 miles from home. Thankfully, family was able to pick us up and bring us home. My wife and I were a bit salty with Delta over the way things were handled. I let Kristen know when we got home, but didn't expect her to be able to do much with the airlines. Again, Kristen exceeded our expectations, and I received $350 from Delta for the inconveniences we experienced. I would highly recommend using Kristen and Vacations Couture. The value of having an agent when you have complicated travel plans or issues while on your trip can't be understated. Kristen's attention to detail and availability when you're in a pinch set her apart from the rest. We will be booking again with Vacations Couture. read more