Thank you for always giving me a wonderful experience! I can always expect the most professional,…read morepersonalized and relaxing facial experience from Alicia. She always knows what my skin needs and how to handle any issues I may be having. Her products are of the highest quality and carefully chosen to best serve her clients. Thank you! See you soon:)

Thank you, Alicia, for such a comfortable waxing experience. I can't wait to return for a facial.read more

Victoria reached out to my husband for another hydrafacial and he accepted. He came back after the…read morehydrafacial looking much better. The lesson we learned from all of this is that the hydrafacial is superior to other facials and allows for better extractions. Victoria's hydrafacial skills are fantastic. If my husband needs another hydrafacial which he probably will at some point then he will book with Victoria again. With Victoria's advice, my husband will switch to a different brand of sunscreen, one that is mineral-based which will be easier on his pores. Thank you Victoria for making a positive difference to my husband's skincare goals!

I would not recommend this place for Botox. I started going here for facials last year and they are…read moregreat! Unfortunately, I got Botox and it caused me to have Ptosis (severe lazy eye). I am on week 3 of this and my Doctor said it will most likely last 1-2 months! I have cancelled so many events because I don't feel comfortable being around people looking like this. I also do most of my work on Zoom so this has affected my job (again, I don't feel comfortable being on camera). I contacted the place and even though they were nice about it, they would not refund my money. I know it is a risk anytime that you do injectables but to do this to a customer and then charge them $730 for it, doesn't sit right with me. Who cares if I signed something, you took $ for a service and then botched my face for most of my summer. Unacceptable. DO NOT GET BOTOX HERE!

Went for a vitamin C hydrating facial after having a bad reaction to a foundation I had been using…read moreand Trina made my skin feel amazing! Wonderful massage and I loved the skin care products she uses. She also tinted and waxed my troubled eyebrows, which I now love Thanks Trina, I'll definitely be back :)

The worst experience I have had with Groupon and the facial. She barely massages your face. I asked…read moreher to do extractions for me and she spent 2 minutes extracting red acne and not the white heads. It was more of a sales pitch than facial. save your money and go to Skin Care by Hope if you look for a good facial in the area. Thumbs down.

My 60 minute massage with Muammer was absolutely fantastic. This appointment was my very first at…read moreSpavia but I get massages regularly at other establishments in the Walnut Creek/Lafayette area. After reading a bunch of reviews both on Yelp and Google, they seemed all over the place. It's a good thing I chose to ignore some of the feedback and gave Spavia a chance. Booking the appointment was really seamless. The front desk was friendly and helpful in providing information as well as suggesting some massage therapists who could be a good fit. I made a point to fill all my necessary forms ahead of time then ensured I arrived 15 minutes before my appointment (as they instruct) to get situated before my massage. The facilities at Spavia were nice, relaxing, and clean. They even provide neck warmers for you to put on in the waiting room before your treatment which was such a nice touch. The massage itself was amazing. Before my treatment started Muammer went through all of the requests from the intake form to ensure he understood my preferences. Throughout my massage he did check-ins for pressure and gave me a heads of on what he would work on next which made me feel super comfortable. I do a lot of traditional weight training and my muscle really need to be worked on. To say that Muammer kicked my behind in the best possible way is an understatement. His massage technique and pressure was on-point! A bunch of knots that were causing so much tension melted away and I walked out of the appointment with my body feeling rejuvenated! Something that struck me as odd were the number of reviewers complaining about not getting their full treatment time. It had me worried that my services would be cut off early. Rest assured this absolutely DID NOT happen and Muammer gave me the full treatment time as booked. I think that when you actually show up on-time with the necessary grace period before your appointment like you're supposed to, you get serviced appropriately. Coming to Spavia was a real treat and I can't wait to book another appointment in the future!

The management is not able to accept constructive feedback! Don't waste your money here ! It's not…read moreonly me , I've been in contact with other members that used to visit Spavia and they too say it's not the staff it's the management. I took them to BBB and the continue to decline my refund on $$ . They have banned me from going there , mind you because I have a 3 star review and provided constructive feedback! However , they expect me to " gift my gift cards" to my family and friends -just a matter of time for those that go there to stop going there! Save your money and go elsewhere !! If this company can't take a 3 start to improve their customer service with their patrons don't waste your time !! I have seen other posts from other companies with negative or constructive feedback where the customer is using explicit language, however, the company acknowledges the feedback and learns to take it in , they don't bully people over yelp or personal emails . No wonder they have a huge turnover!! Look at who's running the place !

I don't know what I would do without Shawn in my life. She has been taking care of various parts of…read moremy skin for years. My Mom and I swear by her! She was the inaugural member of the Carolina Approved Glam Squad. I would highly recommend her for all waxing, facials, permanent hair removal, and permanent makeup. She is talented, honest, and super reasonably priced.

I love going to Shawn, taking a little time out of my day to relax and take care of my skin. She…read moreseems to know just about everything about peels and skin care products. Nice relaxing office, good parking, decent prices. She's my little treat to myself!

I have been a loyal customer of Caramia for over 10 years, and I can confidently say that it is the…read morebest in town. Sara is highly skilled and professional, always ensuring a relaxing experience. I have also gone to Caramia after I've been involved in car accidents or if I have a pulled muscle...this always helps! One of the things I love most about this place is its convenient location. After a soothing massage, I like to take a walk to the marina or down Railroad Avenue where you can find some delicious food, drinks, or coffee. It's the perfect way to complement the relaxation from the massage. I highly recommend this place to anyone looking for a great massage experience combined with a charming neighborhood to explore.

Really enjoyed my mini facial and massage. The Ambiance was great & the restrooms were clean…read more My only issue (for me) is that the main room needs better ventilation. (The air was a bit stale )

My skin has changed in ways I never thought possible. Lynn has changed my life & I couldn't be more…read moreappreciative and thankful. She's an angel and miracle woman on the skin! I had horrible cystic acne and my skin has really cleared up. Still in the process of what I want but it's been a dramatic difference for the better. I started in June and as of 10/1, I'm in a much better place with my skin. Will post before and after once I get my skin to 100%!! Thank you Lynn!

Put your best face forward for 2016…read more This can easily be done with the help from Lynn Cowie. From her blueberry jezzner peels, light therapy or glycolic acid treatments, prices are competitive for the area and definitely much cheaper than San Francisco. I've found Eastbay clinic during my pre-yelp days using the yellow pages and I've been a loyal customer since 2000. I don't go as often as I used to when I lived in the East Bay, but I still make a trip out to Concord and take BART which is a 15 minute walk from there. I religiously use their products and also the Societe line which I've found to be compatible with my sensitive Asian skin. Lynn has been in skin business since the 80's so you can be confident in her experience as an aesthetician and should trust her with all your skin needs.

Perfect environment for a lovely facial! Lanay's space is quiet & cozy, with a nice warm adjustable…read morebed (I mean table) so relaxing. Lanay is very much in tune to your facial needs! She is just a super lovely Lady. I highly recommend you give her a try:)

I had my first facial today with Lanay (Glo2 Platinum Facial) and highly recommend her spa! My skin…read morefeels hydrated and so much brighter and cleaner than when I first walked in. Lanay is so sweet and relaxing to talk to and her space made me feel so calm. I can't wait to return for more services in the future!

Have been a long time client of Megan's over the years and she is LEGIT the only wax expert I'll…read morelet touch my big ass eyebrows. I always come in knowing I'm going to get the 5star treatment-- even when I think my eyebrows still look great, I go in and Megan somehow works her voodoo magic and makes them 100x better. Her vibe is kind, caring and thoughtful when it comes to what you want-- she has a knack for making you feel comfortable immediately, not much more to ask for! Thanks, Megan!! X's and O's!

I've been coming to see Sarah for close to a year now, and she is hands down the best! She's…read moreincredibly personable, professional, and truly awesome at what she does. From the first appointment, she made me feel completely comfortable--and honestly, it feels like catching up with a friend I've known for years every time I see her. The Brazilian wax service is always quick, thorough, and as painless as possible. On top of that, the salon itself is so cute, extremely clean, and welcoming, with tons of other service options available! I always leave feeling confident and taken care of. Highly, highly recommend Sarah and this salon!