I used to go to a truly independent vets on Vicarage Road but the owners of the practice decided To…read morego back home to Ireland. I have to say my husband and I were gutted as they were a husband and wife team who offered a truly personal service. I had been trying various practices to see if any matched up to those high standards. It's almost impossible to find unique pracices anymore, but for me White Cross is as close as it gets. We have had cause to visit them a great deal with our cat and every time we have received lovely service. The nurses at reception are helpful and always ready for a chat. The vets are knowledgable and caring and the prices are decent in my view. Unfortunately we lost our cat ultimately but they dealt with this with great sensitivity too and when we're ready for a new pet I'll have no hesitation in using them again.

When we first started using this practice some years ago with our first cat, I would have happily…read morerated them 10/10. But sadly, our last three visits leave a lot to be desired. We have a very highly strung cat and have tried all sorts of different treatments to help calm him, but sadly to no avail. On our visit today, on route we phoned to inform of a slight delay,( Due to afore mentioned reason,) which, as it turned out would not have been a problem. We noticed the patient before our appointment left a good while after we checked in. We were informed that we would have to go to the back of the queue as a matter of protocol. No problem if there had been someone else being seen.(Which was not the case.) When we asked in a polite manner, the receptionist, was quite rude in her reply.

Had an absolute nightmare trying to get my rescue cat to them, I had to keep cancelling the…read moreappointment as I couldn't get her in the carrier! They were lovely and very understanding. I thought they would charge for them but they never did. Had to get some sedatives in the end.

I trust this place since they looked after a dog that had been mis-diagnosed by another vet in…read moreBilston. Great staff and very professional.

I've taken my dog here when I first got her as Sunnyside Kennels are in connection with these vets,…read morebut I wouldn't recommend them. There's vets who love their job, and then there's vets who don't seem to care about the pets they treat at all; or show any feelings what so ever either, and that's what it's like here. They all seem totally gormless to be honest, and the third and last time I went there, it was because my dog had a thorn stuck in her foot. They brought her back out after cutting it out without any bandages on or anything covering it, and she was bleeding everywhere. She gave me some crap excuse, and then, cheekily enough, made me PAY for a whole big roll of bandages saying that I could put them on myself. WTF?! Yeah, really caring that is.

Extremely friendly and experienced Vets, the nurses are all qualified veterinary nurses or are…read moreundergoing qulifications. Very proffesional yet compasionate service and very reasonably priced. Interest free credit is also available. Lockwood Animal Hospital is part of a larger Veterinary Group owned by a practicing Vet making sure that Animals welfare is of paramount importance. I have taken both of my Springer Spanials there for a couple of years and will continue to as they have the oldschool friendly attitude that is sadly lacked by other Veterinary practices within the area.

First P A Stewart a very professional veterinary surgeon with vast experience and Partner Mr Steven…read moreSmith I had lots of pets cats and dogs as I worked in rescue. They were excellent and professional however they retired just before covid and sold out to a large company called CVS. At first the vets I uses there were good Lisa was good but left soon after to work at the zoo. I saw one or 2 different ones but were not permanently working there. There were 2 working there permanently and I took my sick Persian cat to Stewarts vets on the Saturday with not eating and having breathing difficulties, The vet said it was toothache and gave her an injection and metacam. I asked why is she breathing so bad he said its the pain from the tooth and Bring her back on Monday. By Monday she was getting worse so I then felt that stewarts hadn't diagnosed correctly so I took her to The PDSA and they took her and put her in an oxygen tent, They did xrays and when they called me in and I saw the xrays her lungs were white with fluid and she was dying no sign of toothache and the metacam had been useless Her veins were flat with dehydration and they said she would have to be put to sleep..however i bought her body home and i wished i had never set eyes on that vet, I made a complaint and the practice manager blamed me for going for a second opinion The PDSA sent the xrays to stewarts but no comment Avoid these vets it may look posh but I know if Mr Stewart had still been there my cat would be alive today.

been using this vet for a number of years and always found them very good. Once found myself having…read moreto use another local vet after one of my dogs was run over because Stewarts were not availible at the time of the accident. Although I appreciated the help and care the other vet gave my dog, I could'nt help feeling ripped off when they charged me nearly £100 extra for keeping my dog for the day because they had to delay some tests because of another emergency. When I questioned the extra on the bill the nurse refered me to a vet that I believe was one of the owners who basicly said when its an out of hours case we charge what we want regardless of whether the extra time spent in our care is down to us or not. I've had 6 dogs treated by Stewarts over the years and given the choice I'd use stewarts every time. This review is based on my own experience and judgment.

It's the staff here that make this vets the best I have ever been to. Yes, they've never had to…read morecontend with Rolf Harris and a BBC camera crew trailing their every move, they're just that professional anyway. The waiting room is pleasant, clean and tidy with plenty of leaflets, pet toys and foods to browse or buy. It creates the perfect first impression. The receptionists are equally lovely, putting the customer at ease whilst making a big fuss of the patients. The vetinary nurses and the vets are just as kind. It seems it is their policy to be animal lovers first and pet care professionals second. Whilst a trip to the vets is always stressful for animals and owners alike, a visit to Ashwoods is as pleasant as it can be. I can't recommend it highly enough. The only downside is that the car park is rather small, making it tricky to manoeuvre your 'ambulance'. Off-site parking is pretty tricky too as Ashwoods is on the main Lichfield Road.

good vets practice, but parking is a bit difficult as on a main road with no allocated parking…read morespaces, so could be a bit difficlut with a sick or injured animal. Staff are helpful & keen to make sure that you & your pet are ok.

the practice is good but no wear to parkread more

Best vets I've ever seen. All staff are really friendly and the level of care for the pets is out…read moreof this world. They certainly go the extra mile.

This is the best vets in kidderminster. Possibly even worcestershire. They have a passion and love…read morefor animals and genuinely want to help. They are not just in it for the money and will help you in any way they can. All of my pets have and go here. They do everything that they can. If you're looking for a vet go here. They are great!!!!!!