I hate giving 1 star reviews, but I had a terrible experience here and don't want others to go…read morethrough the same thing. When doing your tax return, they send you a HUGE overwhelming packet that you have to fill out for them. It takes a ton of time.. almost a similar amount of work as it would've taken just to do the returns yourself. I understand that they need to gather all the information, but it was daunting. Then both my dad and I got the packet back to them well before their deadline...and the communication was terrible after that point. I felt like I never knew what was going on, my questions took forever to be answered, and they were so backed up that they asked my dad if he could file an extension because they couldn't get his done on time! Even when he got it to him by their deadline. It was so frustrating. I had previously got a quote for how much it would cost, and they told me they wouldn't go over about $800 and that it should be much lower than that even. That seemed super high ($450 is more typical) but I went with it anyway because I didn't have time to find someone else. When the invoice came, they charged almost $1300! WAY higher than I've ever paid for taxes. The same thing happened to my dad. Luckily I got them to take that amount down since they told me they wouldn't go over $800 initially, but it still seemed outrageous. If you do anything, make sure you get a quote initially so you can protect yourself when they try to charge you an arm and a leg! I'm now using a new accountant who is world's better, and he's informed me that Adam's & Petersen did something wrong on my return last year. Now I just have to hope the IRS doesn't decide to look at it. It's incredibly frustrating when I spent so much money and they even messed it up. I'm so glad I didn't use them again. I've worked with a lot of different accountants and every other one has been a world's better experience. Please save yourself a lot of frustration and find someone else.

I was (past tense) with AP CPAs for over a decade. But it's just gone down hill as they've grown…read more Their process is cumbersome, at best, and their costs are high. The last few years they've also shifted to holding your tax return hostage and wanting payment up front, but NOT telling you even how much that is. The messaging is very passive-aggressive, like "here is your tax return, we won't file it until you pay us" and then they don't explain how to make a payment, other than "go to our website." Yet, on the website they want a customer ID and the payment amount, which, they didn't tell you! I had to drag that information out of them. It's crazy. On top of that, I did virtually all of the prep this year, giving them everything in an itemized spreadsheet and ready to go. They just had to do some data entry. I didn't even have much complexity to things this year. Yet it's a $1250 bill -- checking online for industry standard rates and it's still in the $750-$800 range, so I'm not sure how they even can justify such a thing. I asked them for an accounting of the time spent behind the cost, and they refused to give it (ironic, I know, from an accounting firm), and instead said maybe I should just find somebody else next year. Well, that was already my plan. Being told to take a hike for having the gall to ask them to account for where their costs are coming from, the rising costs, difficult to use website, lack of transparency on costs and billing, and overall: it's just not worth it anymore. All that being said, I think all the individual people there are pretty nice to work with, and I feel bad with such a negative review. It's just that the overall experience in the end is frustrating as all get out. Not to mention the high cost and lack of transparency in billing.

Michelle is nice, but either incompetent or wildly unprofessional. After we finally got a tax…read moreappointment, Michelle asked for an additional tax document, which I promptly sent over. Many texts/weeks later, she followed up and said she wanted a copy of our 1095-A, which I had already sent over but re-sent anyway. Then, after Michelle said she'd filed our taxes, I got a letter from the IRS. They're now claiming 1. the amount submitted on our 1095-A doesn't match what they have on their end and 2. my taxes haven't been filed. I'm panicking. I've sent Michelle several emails and dozens of texts--absolutely no response. She's just gone completely silent. No response, and now I have no idea what's going on with my taxes or my refund. She doesn't care because she's already been paid. Go to anyone else for your taxes.

Michelle has been our tax person for 8 years and continues to be our go-to for tax questions and…read morefiling. Although we moved out of state, we still seek her services because she is so good with keeping up on tax law changes and informing us. On top of all this, she is able to prepare and process our returns during our appointment time in 20-30 mins. Granted we don't have any businesses or complex tax scenarios, but just the same, her work has been impressive and consistently reliable for our needs.

I have been very pleased with the service I get when preparing my taxes. James is able to make the…read moreprocess enjoyable and that is really saying something because I used to dread, dread doing taxes. I feel comfortable and confident that things are being done properly. He's helpful and efficient with the expertise of years of experience. The price is well worth the peace of mind.

We found JK a few years back and have been very happy. Very knowledgeable and friendly.read more

Hands down the best accounting firm in Utah. Richard is one of the best guys I know and everyone…read morethat works at the firm is very professional and honest. I'd recommend CMP to anyone, they know their stuff and will definitely save you money.

We had these guys reconcile our books in 2014 and they were great. Last year our regular CPA left…read morethe firm and they gave our account to another accountant that works for them. He totally screwed up our books. We had to file an extension and find another CPA. We are still working to correct the mistakes put into our Quickbooks account. It cost us $800 to $1000 for the new account to correct the mistakes not to mention the many hours myself and our office manager put in to meet with the accountant to try and get him to understand before we gave up and found help. I do not recommend this firm. If you use them make sure you deal with a CPA. They claim they have a CPA "double check" everything but they do not.