The ER dr was dismissive. The last time I went to the ER with a shoulder injury, back 3 years ago,…read moreI was told everything was fine. 6 months later I went to my ortho, I had 3 breaks and 3 tears in my rotator cuff. I had to have emergency surgery. This time 3 weeks ago, the Dr actually asked me "what else do you want me to do, admit you?". He acted like I was faking it. This is a retirement community, we need Dr's who have a decent bedside manner. I've been told to go to Fredericksburg instead, next time I will. Avoid this ER at all costs. BTW, I'm still having severe issues.

My son went to emergency room,was diagnosed with esophageal cancer. They were rude,called my son…read moreterminal,wanted him to go straight to methodist hospital in San Antonio.He wanted to come home first and tell his family. They were very rude,he ended up coming home. He ended up passing at Peterson as out patient.They had given him medicine and he couldn't control his bowels. They let him lay there in his mess until my granddaughter ask them to clean him. They also wouldn't give him any pain medicine until he signed some documents about not being resuscitation. They humiliated his in his last hours. Peterson is a horrible place that ruined our families last moments with my son

I absolutely love Dr Mitchell and his entire staff!!! I had…read moremy knee injected this am with very little pain!! Highky recommend Dr Mitchell for any of your needs!!! He is thorough , gives you hinest answers to tough questions ! very professional but very caring! You are treated like family ;/) Ramona F

I have successfully made it through pre-op physical therapy and ACL repair surgery…read more First, I would like to acknowledge that Nurse Judy and I spoke and sometimes it is better to speak up and tell someone how they are making you feel... What your perception of how you have been treated is. Since then, she has been wonderful. Perhaps I was quick to dismiss the fact that she has a life outside of the office and that she may have been going through her own hard times. When I tried the same approach with Dr. Mitchell, it was suggested that I was projecting my anger about my injury onto him. I'm afraid not. I explained that sitting uncomfortably in the waiting room for quite awhile prior to being seen and anticipating more rather rude treatment by him might be the source of my anger. He suggested that sometimes personalities just clash. That I can concur with. Since that appointment, the bedside manner has improved tremendously. The surgery went very well and my first post-op visit today went well. Perhaps personalities do clash... I was shown my prior Yelp review today by Dr. Mitchell. I don't feel like I needed to apologize but I did feel it was rather unprofessional and unnecessary. I do know this- This man knows his stuff. He is a phenomenal surgeon. Today he took time to answer my questions and was very kind. Judy was also very kind. When presented with a situation in which my 13 year old son needed to see an Ortho Guy- I considered taking him elsewhere but I didn't. Maybe Dr. Mitchell and I do not get along well but again, he's damned good at what he does and he was very kind to my son. I'm conflicted... but at the end of the day- I would stick with him as my Orthopedic Surgeon.

Dr Scoccia and his staff have been so good to me I have been a patient for over 2years; I changed…read moreto make him my primary doctor. I was unhappy with the service I had been receiving elsewhere and couldn't be happier now!

I found that every one I dealt with in the Family Practice office was friendly, knowledgeable and…read morecaring. I saw the doctor 10 minutes early and he was professional and thorough. I have been a patient at FP for10 plus years and have never encountered anything but professionalism.

NO ONE IN THIS PRACTICE actually cares about the patient. NOT even worth the 1 star rating. If I…read morecould give ZERO stars, I would. There is absolutely NO compassion or concern for the patient. The front desk staff are cold and combative. We were on time for our 11:15am appointment and after waiting for 1 hour, the receptionist told us she made our appointment in error. After telling her that was not our fault and we shouldn't be punished, she said we could reschedule for 1:15pm. She also told us the appointments before us arrived late and were still with the doctor. Again, not our fault and we should not have to wait or reschedule. When we explained this was a follow up visit to being hospitalized we asked if we could see another doctor and were rudely told that Dr. Tucker would have to authorize that. When I asked them to do that, they said he was in an appointment and would not interrupt him. That's perfectly understandable, however, we explained to them that my husband's medication prescribed at the hospital was out and he needed a refill that day. They told us they would definitely get the meds refilled that day. When I said "great, let's do that." they said "You will have to see a doctor first." Realizing we were not getting anywhere, my husband decided to go back for the 1:15pm appt. Yet again, he waited OVER AN HOUR before ever seeing the doctor. During the appt, the doctor did not listen to ANYTHING my husband was trying to explain. Instead, he just prescribed meds that my husband has never been on before. After researching these meds, I find out there is a high risk of seizures in adults when taken together. If I could find out that information relatively quickly, you would think a doctor would know this immediately. Of course I had questions for Dr. Tucker regarding the entire appointment. I have left 2 messages for him to call me back, and have yet to hear anything. This practice DOES NOT CARE for the patients. I would highly recommend AGAINST going here for ANY reason, but especially after being discharged from the hospital and actually needing medical assistance. Dr. Tucker doesn't even have the compassion to HELP by returning calls.

ehhhhhhh. I would *definitely* not call this place trauma informed, let alone trauma focused or…read morespecific. I have gone into social work myself since, and had a lot of education on trauma care, and I can tell you this place isn't that. Not that I think you need an advanced degree to know. I've waited quite a while to write this review to make sure I wasn't just harboring something. I did have positive experiences with some people there, mostly a couple of techs that I still regard very highly and the opportunity to connect with other women was great. The clinical work here... so so bad, though. Basically, I watched every client with severe trauma symptoms here be re-traumatized pretty heavily. I was shamed in group settings in ways that I could tell perpetuated harm not just for me, but for other clients with similar experiences. I know a lot of clients I was with relapsed very soon after. I definitely put some of that down to the added shame that was piled on in this environment at a clinical level--woof. (To be fair, from what I have heard seems to be pretty much everywhere in substance treatment in Texas). As a survivor of narcissistic abuse several times over, which was all part of the trauma stories they have you share, I was then repeatedly accused of being a narcissist in group session by a particular therapist. My thinking is that most of this was because I did not act super compliant about the problematic stuff here--and meanwhile had a lot of very positive relationships with other clients. For myself, I was outright told my PTSD wasn't PTSD by my direct therapist. This has been my central diagnosis every other place I have had care. My genuine belief is that because they were so ill-equipped to address it, misdiagnosing me with god knows what was an attempt sidestep their incompetence amongst themselves. I haven't been back to treatment, I will give them that. But I put that down more to my insistence on following my own path that I knew honored my experience and sheer will to never have to be in a state where I could be treated this way again.

The staff and my chiropractor listen to me. The adjustments are gentle and I feel better in a few…read moreminutes!

If you want an extremely thorough and phenomenal doctor, I highly recommend Dr. Klaus Schroeder…read more He makes sure your needs and questions are completely addressed. One of the absolute best doctors I have ever had!

Lettuce and a little gravy they called dumplings for dinner. Havent had anyone except the…read moremedication aid (who is awesome ) even look in to see if I am alive. Door dashing again for dinner, another $200+ down the drain.

My wife, of 65 years, was a resident of Hilltop Nursing. she was admitted as a Hospice patient In…read more2023. She had latter stages of Alzheimer's on her admittance. My dearest wife passed away July 24th 2025, shortly before her 89th birthday, due to Alzheimer's. During two years that she was a resident at Hilltop she received excellent care from the CNA's. Nurses and Doctors. They treated my wife like family. I can attest to the care that she was given. I spent 4 to 5 hours a day, six days a week for 2 years and not once during that time that did I observe anything other than professional care. When I'm older and senile, I am 95 now, I will become a resident of Hilltop Nursing Home.

I don't know why this location was rated higher than the competitor in town. I had the opposite…read moreexperience. Excellent service elsewhere and terrible service at Kerrville Urgent Care. Giving one star since zero is not an option.

I went it with flu like symptoms. Filled a few forms share insurance information and was pretty…read morequickly. The staff where very helpful and kind. The Dr was in did a number of tests and quickly found out I had COVID. He gave a number of medication options and explained the pros and cons of each. The experience was really positive and helpful especially to someone like me who is new to Kerrville. These folks where great!!!