"Prices are as cheap as the pumps are slow."…read more The pumps are dreadfully slow. It takes far longer than a normal pump--plus, you get to watch those idiotic commercials on the TV pump while you are pumping the gas. However, I did not cooperate. Instead of watching those dumb commercials, I sat in my car with the windows rolled up so I could not hear them. This made me feel like I was getting the better end of the deal. Do you think they deliberately slow down the pumps if they think you're not watching their TV commercials? Next time, I will pay attention to the advertisements, and see if it makes the pumps pump faster. I saved about $5, so overall a pretty good visit. This place can really be a madhouse, so be patient when looking for a spot in line. As I was waiting, a few customers seemed upset that they had to wait. I reminded them they would save about $5 and they instantly cheered up. However, I do not think they were astute enough to avoid those TV commercials. When you go to get back on the highway, it's a little annoying that there is no right turn on red at the main Boulevard. I was a little upset but kept on reminding myself I saved $5. That made me feel better. When I saw the police car a minute later, I also felt good that I had not turned right on red.

I usually stop here in the mornings on my way to work and there's always a line. I came in this…read moremorning and the huh in front of me decided to hold the line up buying gallons of water. One of their workers was on the floor, she's new and is a black female, she decided to get behind the register to assist me and after we were done I heard her manager reprimand her for it. She told her "when I have 2 people working, I only need 1 on register" how is that smart during morning rush times? Why not just thank her for taking the initiative and helping your customers who are on their way to work? I didn't appreciate that. It was rude.

OK to start off one night I need to gas real bad so I use my debit card & my debit card end up…read moregetting locked into the gas pump & as I tried to use my debit card to pay for the gas. It got locked in the machine & I had to come back and get it later on. But the young lady that helped me at the register was very nice. & she Called me when she was able to get my card unlocked out of the gas pump and I came and picked it up. They're still nice people in the world.thanks again, Chevron

I don't recommend this gas station if you want to clean your car's front window. The pictures talk…read morefor themselves. I used to manage several gas stations from the peninsula and you'd never experience this situation. I think no matter what, customer should have it easier on the way. I always come to this gas station bc it is the nearest from home. I will still come but I really hope that the person working so the job she/he is getting Pay for.

I love to pickup up snacks at this location and the car wash isn't bad either. Great for airing up…read moreyour bikes too

Everything on this gas station it's great, except the air and water dispenser please repair this…read moreASAP we drivers need this on the gas stations

Never again - my car smells like weed because they totally out someone else mat in my Fing Honda…read moreCRV I genuinely don't even know where to start. I get my car detailed monthly, so it's always clean and smells great--this time? The experience was a total fail from start to finish. I went this Saturday, First off, they were out of wax and have stopped offering certain services (RIP to the quality since the cutie left, honestly). After a one-hour wait, I finally got my car back and had to remind them to spray the good-smelling stuff. They did--barely. Then the real nightmare started... The next day, my car smelled HORRIBLE. Like skunk meets spoiled milk. Absolutely disgusting. And no, there's no food in my car, and my kids weren't even in it for days. So this stench? Not me. I have a strong suspicion it's the mats--maybe they're using filthy water or dirty rags, and the smell just rubbed in. Whatever it is, it's burned into my soul because this is not the standard I pay for or expect. Bottom line: Save yourself the headache (and air fresheners). This was my last visit.

Good gas station near the highway exit - prices are fair pump worked easily and the receipt printer…read morewas even working. Gas prices were good - the nearby Chevron was .30 or .40 more per gallon - usually Chevron doesn't charge extra for credit - so that might be .20 or .30 more... Chevron: 5.09/5.39/5.57 diesel: 5.19 Arco: 4.75/ 4.95/ 5.15 and no diesel that I could find... This is nearby the highschool that Greenday went to - so that is a point of interest for music fans. The gas station was clean and bright and overall I think was fine - I do think its a better idea to pay .34/gallon for Chevron - especially if its a car your going to keep for a while.

AVOID!!!! My card got skinmed here. Never again. Got lured by the low gas price. Then next thing i…read moreknow they charged an extra $200. AVOID!!!!!!!!!!!!!!

I don't know if the Smart Stop owns the Marathon gas or not, they must because you can go in and…read moreput money on a gas pump. I went there Thursday, early evening. I pumped my gas and drove home. The next day, which was the 4th of July, not only did I have a pending charge for gas but a pending $200.00 charge! I called my bank and filed a fraud claim. What was really crappy was it was a 3 day weekend. DON'T GET GAS AT MARATHON GAS IN PINOLE!!!

It's finally here! The long awaited, all new, all digital, all the classics, and even two bathrooms…read moreand gas station?! - YUP! Upon walking into the most beautiful and freshest 7-11 one could have laid eyes on, I was drooling in amazement! The isles were glowing, clean as can be, fully stocked! Digital slurpee machines, digital lemonade machine, coffee machine, soda machine. My gosh! All the classics from frozen and random snacks you can dream up to essentials like tolitrees, beanies, gloves, etc... Snacks and candies for days! Soda and beer all night! Oh thank heaven for 7-11! I have been a fan and consumer since I was in middle school in the early 90s and seen this company grow and some products get better or worse. Come check its Newest East Bay Heaven in Pinole, Cali.

Everytime I go in here no one ever says hi or anything welcoming. The clerks are on their phones…read morehaving full on conversations while ringing you up and act irritated with me asking anything. It's not a welcoming experience. They argue about the prices of their snacks even when the prices are posted. I don't appreciate the attitude it feels like racism to be honest. I'm not going back I've been three times and everytime it's the same vibe. In customer service you should at least say hi and acknowledge the customer. Do better! Learn common courtesy and learn good customer service. The community loves to support businesses, be thankful for your customers don't treat them like crap.

I usually refrain from leaving negative reviews unless I've given the business establishment a 2nd…read morechance. I must say the employees here are more than stellar! I'd give them 5 out of 5 stars. However -- the owner is the complete opposite, and is mainly what the 2 star review is for. Background: I've been going to this gas station for the last 8 years, and have spent thousands of dollars using their touchless car wash, with plenty of receipts to show. Issue: Their touchless car wash usually work majority of the time, but anyone reading this, most likely know that their car wash machine will exhibit a malfunction every now and then. The issues often vary like, low water pressure, no soap, no air dryer, no pressure wash at entry. As most folks know, malfunctions are normal with any automated machinery, and that's okay -- it's not the end of the world. The employees here understand that the car wash will break from normal operation, and they do their very best to try to fix things. I appreciate that they actually take the time to observe and troubleshoot. Given that they recognize me as a regular patron, they understand that something is wrong when I raise any issues to them. Kudos to the staff for having the common sense of understanding technology and machinery. The issue I have is mainly with the owner of the business. He seems to be the type of person who's never been wrong in his life, and his natural instinct is to have a condescending defensive reaction. For the 2nd time in the last 2 months, I've been told to go somewhere else instead of acknowledging that the car wash machine isn't perfect. His main resolution is to offer a refund rather than rectify. An offer for a refund is certainly not a bad thing, but also not the best way to handle the situation. He is always adamant that his car wash indicator at the register isn't showing any errors, so everything must be working well... Being in the Software Engineering space specializing in troubleshooting and diagnostics, I would love to teach the business owner some basic logic, but this would be somewhat pointless for someone who always feels they're right. I normally purchase batches of 2-3 Premium washes, which was previously priced at $12, and was later increased to $14. The price increase didn't stop me from continuing to support this local business. Yet, the owner has the audacity to claim he loses money every time I report a car wash malfunction. With his wish for me to take my business somewhere else, I will gladly comply this time around, but here's a nice review for others to see before I go.

Great customer service they always remember my name. And I only go in 2-3 times a month…read more Super cool crew

I've driven through San Pablo probably hundreds of times, so how did I miss this gas station?! And…read moreI'll be honest: I always thought the Pump House was THE bargain spot for fuel, but this place is, by far, much better - by at least 20cents/gallon! Naturally, I came by and filled up the tank! Such a bargain compared to the big names not so far from here (you know... Shell, Safeway, etc...) So, yeah. In the midst of fuel prices shooting up and up and up, if you find yourself within a 2 to 5 mile radius, this is the place to gas up! Yeah, a little further from home, but the savings is absolutely worth it! They are now on my radar... my new go-to for fuel! So happy for the find!

I had $125 pending on my card for five days and the transaction was canceled and I never received…read moreany gas from them. Have no contact number for them and transaction is still currently pending going on six days.

Never thought I would have to leave a review for a GAS STATION, but here we are. We always come…read morehere for gas and havent had too major issues in the past. However, ever since the "Earnify" app was introduced, we have already encountered a few disrespectful cashiers and staff here. There were a few instances where we showed our barcode on the app (to scan for points), the cashier said it was too late since he had already printed out the receipt. We literally had the phone in hand and ready to scan/told them we had a barcode for the app. He later cancelled the transaction and redid it after we reasoned with him that we've had no trouble using the app countless times. The most recent incident from a few days ago didnt sit well with us. Like usual, we went in to pay and scan the app. We had redeemed an 800 point reward for this tank of gas and paid $100- not only did we not get to use it, we didnt even earn points for this transaction! Went back in to confront him, but he was rude and disrespectful. Shame on you.

ampm has good gas price that we all have been accustomed. This location is no different from the…read morerest of the other ampm's. We primarily stop by this gas station to load up on drinks and snacks before we head out to the range. Parking around the complex can be quite packed as there are a couple of restaurants and a bank nearby.

The female cashier that works at night is very rude, unprofessional and not helpful. She yells at…read morecustomers, including myself. I was having difficulty with my company gas card, so I was sitting in front of one of the pumps for 30 minutes trying to figure it out. I was the only one at the gas station of 12 different pumps, but I was blocking, blocking who?! She should not be a gas attendant here. I think Burger King's hiring hear a job opportunity for you miss This is a picture of the rude female that works at the front register Dark gray Toyota sedan CA LP # KWV310 Maybe next time you decide to be rude AF at someone maybe don't pick an officer ‍

They don't sell alcohol after 10pm; a rule completely made on their own. Go at your own risk if…read morethey decide not to sell anything including gas to you